Summary
Overview
Work History
Education
Skills
LANGUAGES KNOWN
Timeline
Generic
Ravi Shankar

Ravi Shankar

Noida

Summary

Dynamic professional with extensive experience in cultivating relationships with Fintech partners and successfully identifying and onboarding new channel partners. Proven ability to monitor and analyze business performance, pinpoint efficiency gaps, and drive strategic initiatives that enhance productivity. Skilled in leading internal teams to meet targeted goals while conducting thorough funnel analyses to identify areas for improvement in business operations. Expertise in training fulfillment agencies to optimize processes and enhance productivity, coupled with proficiency in MS Excel for data analysis and visualization, ensuring informed decision-making through meaningful performance tracking.

Overview

10
10
years of professional experience

Work History

Sr Manager - Digital Alliance & Partnership

Bandhan Bank
03.2024 - Current
  • Enhanced digital marketing efforts, increasing online engagement and driving higher sales through various digital channels.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Revitalized underperforming product lines by analyzing sales data, leading to focused improvement efforts and increased profitability.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.

Sr Manager-Digital Channel, Pan India (Credit Cards)

Standard Chartered Bank India
12.2021 - 02.2024
  • Built strong relationships with existing fintech digital partners to build CC volumes on a monthly basis for Digital CC Channel, Pan India.
  • Identifying & onboarding of new fintech partners to scale CC business for Pan India.
  • Complete end to end formalities with these partners and helping them out with API Integration challenges faced at UAT & Production level in sync with relevant tech teams.
  • Participated and actively engage in strategy meetings with fintech partners and internal stakeholders.
  • Prepare weekly funnel analysis, business movements and support areas to meet monthly targeted numbers.
  • Analyse & suggest better sourcing patterns to Digital partners for constant improvement in CC approval rates.
  • Track productivity of In-house employees tagged to Digital channel by leading training initiatives, proposing different ideas for business and by publishing daily MIS trackers on BDM performances.
  • Track lead origination till CC set ups and highlight gaps and movements in overall funnels to improve performance across all internal teams.
  • Push internal teams for clearance of CC cases on timely basis.
  • Manage and track fulfillment agencies responsible for logging in CC cases.
  • Raise timely invoices for digital partners and fulfillment agencies on a monthly basis.

TPS Manager (Manager,Credit Cards)

Standard Chartered Bank
03.2016 - 11.2021
  • Responsible for handling CC sales through AS CARD, RKPL, Bandhan Bank
  • Identify region wise challenges related to day-to-day card business.
  • Train the employees of the TPS channel so that there are minimal complaints and minimal sales errors.
  • Responsible for driving business through channel partner by making them reach out to potential customers via telephone, email and in-person inquiries.
  • Responsible for tie-ups with several corporates across Delhi and carrying out FOS activities the employees of the third parties thereby driving the monthly targets.
  • Create reports and presentations detailing business development activities.

American Express India Pvt Ltd
03.2015 - 03.2016
  • Cultivated strong and positive relationships with prospective clients through exceptional interpersonal and rapport building skills.
  • Exported financial statistical data from database to assess economic trends and identify target customers.
  • Designed innovative selling propositions to enable product to stand out and attract and retain customers.
  • Retained existing customers and substantially grew customer base, product line and sales volume.

Education

Bachelor of Arts -

Patna University
01.2011

Skills

  • Relationship Management
  • Onboarding Fintech Partners
  • Support in API Integration and UAT Testing
  • CC Funnel Analysis
  • BDM Productivity Tracking
  • Business Process Review
  • Drive Monthly Targeted Numbers
  • Fulfillment Agency Training & Management

LANGUAGES KNOWN

English
Hindi

Timeline

Sr Manager - Digital Alliance & Partnership

Bandhan Bank
03.2024 - Current

Sr Manager-Digital Channel, Pan India (Credit Cards)

Standard Chartered Bank India
12.2021 - 02.2024

TPS Manager (Manager,Credit Cards)

Standard Chartered Bank
03.2016 - 11.2021

American Express India Pvt Ltd
03.2015 - 03.2016

Bachelor of Arts -

Patna University

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Ravi Shankar