Ravi Shankar
Patna
Summary
Results-driven business manager recognized for enhancing productivity and achieving operational efficiency. Expertise in strategic planning, team leadership, and process improvement. Proven ability to communicate effectively, solve complex problems, and adapt to changing environments, driving business growth.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Team Lead
upGrad Study Abroad
patna
12.2025 - Current
- Oversaw operations for branch in Patna
- Led cross-functional teams to enhance student experience and engagement.
- Managed scheduling and resource allocation for multiple study abroad initiatives.
- Coordinated with international partners to ensure program compliance and quality.
- Developed training materials for team members on study abroad processes.
- Facilitated workshops to educate students about global opportunities and applications.
Senior Sales Manager
Bhanzu
04.2024 - 12.2025
- Led a team of sales professionals to achieve revenue targets and growth.
- Managed team to enhance collaboration and meet sales goals.
- Analyzed market trends to identify new business opportunities and challenges.
- Collaborated with marketing to develop promotional campaigns that increased brand visibility.
- Conducted training sessions to improve staff product knowledge and sales techniques.
Assistant Business Manager
Hero Vired by Hero Group
02.2023 - 04.2024
- Coordinated daily operations to support business objectives and team efficiency.
- Managed communication between departments to streamline project workflows and information sharing.
- Assisted in developing marketing strategies to enhance brand visibility and engagement.
Associate Manager
Scaler by Interviewbit
01.2022 - 02.2023
- Managed team operations, fostering collaboration to enhance project outcomes.
- Developed client relationship management strategies to strengthen partnerships.
- Engaged customers through consultative selling strategies to uncover specific needs.
- Delivered presentations and communication to convey key information.
Senior Inside Sales Specialist
Simplilearn
04.2019 - 01.2022
- Long-term Business Client Relationships.
- Upsold additional products to existing clients, increasing overall account value.
- Cultivated professional relationships at networking events to enhance client engagement.
Education
Professional Certificate Programme in AI For Business Strategy - Business Statistics
The Indian Institute of Management - Kozhikode
Kozhikode11-2024
Bachelor of Commerce (Honors) -
Magadh University
01-2019
CA Final -
ICAI
08-2018
Skills
- CRM expertise
- Business development
- Client engagement strategies
- Marketing strategy
- Project management
- Project oversight
- Market analysis
- Analytical skills
- Spreadsheet proficiency
- Communication planning
- Team leadership
- Team development
- Collaborative teamwork
- Customer focus
- Customer feedback
- Staff assessment
- Instructional design
- Training workshops
- Communication and interpersonal skills
- Verbal and written skills
- Presentation skills
- Networking strategies
- Relationship management
- Coachability
- Problem solving
- Microsoft Office proficiency
- Corporate social responsibility
- Business strategy
- Training workshops
Certification
- INTEGRATED COURSE ON INFORMATION TECHNOLOGY AND SOFT SKILLS (ICITSS) - INFORMATION TECHNOLOGY (2019) By- ICAI (Institute of Chartered Accountants of India
- INTEGRATED COURSE ON INFORMATION TECHNOLOGY AND SOFT SKILLS (ICITSS) - ORIENTATION COURSE (2019) By- ICAI (Institute of Chartered Accountants of India
Languages
- English
- Hindi
- Malayalam
- Tamil
- Telugu
Interests
Football, Calisthenics, Reading Books, Enigmatography
CO-CURRICULAR ACTIVITIES
Coached freshers' football team in College Managed University's Reunion Event as Treasurer Coached freshers' football team in College Managed University's Reunion Event as Treasurer
Timeline
Team Lead
upGrad Study Abroad
12.2025 - Current
Senior Sales Manager
Bhanzu
04.2024 - 12.2025
Assistant Business Manager
Hero Vired by Hero Group
02.2023 - 04.2024
Associate Manager
Scaler by Interviewbit
01.2022 - 02.2023
Senior Inside Sales Specialist
Simplilearn
04.2019 - 01.2022
Professional Certificate Programme in AI For Business Strategy - Business Statistics
The Indian Institute of Management - Kozhikode
Bachelor of Commerce (Honors) -
Magadh University
CA Final -
ICAI