ARPITA JAIN
Summary
A competent professional with over 19 years of experience in : Strategic Vision in Sales, Data Driven Decision Making, Hunting and Farming, Collaborative Engagement, Revenue, GTM Strategy, Value Driven, Account Management, Operations/Business Effectiveness. Industries worked in are: BFSI, FMCG, Healthcare, Energy and Utilities, Manufacturing, Automotive, Transport, Retail.
Overview
19
19
years of professional experience
Work History
Associate Director
KPMG
01.2024 - Current
- Manage strategic approach for target industry
- Manage GTM strategy for the industry or customer and understand market competition
- Manage corridor relationship
- Manage CXO relationships across customers
- Account Management for existing customers
- Understand customer issues and provide solution tactically
- Design forecast for the year account by account
- Attend summits
- Roles and Responsibilities:
Senior Manager Sales
Capgemini
04.2019 - 12.2023
- Responsible for Captive (GCCs or GICs) accounts for new acquisition and growth, both
- Responsible to manage revenue operations for customers
- Strategize with Sales Head from different regions for new acquisitions and showcase business effectiveness as Account Manager for current accounts
- Managing P&L for current accounts in the space of Healthcare, Railways, Electronics, and BFSI
- Solutions won are of Digital, Cloud and Devops, ERP, RPA, Testing and Automation
- Responsible for m-o-m Growth, Margins, Profits, Health of accounts, and Deliveries
- Participate in Tech fests and build relationship
- Responsible for to bring in Managed Services or Professional Services projects
- Roles and Responsibilities:
Regional Sales Manager - IT
Net Connect Pvt. Ltd.
05.2016 - 04.2019
- Develop and execute client acquisition strategies to rope in new customers
- Business development in IT services for y-o-y sales targets
- Account Manager for 2 biggest Telecom service providers in India and 2 BFSI customers
- Client Engagement Manager or Account Manager for several accounts
- Specialist in converting SLA based projects or Managed Services projects
- Had set up Net Connect Solution Center (NCSC), a presales center, which manages RFx (RFI, RFQ, RFP) response, time to response, designs and solutions for all response.
- Key Result Areas
Project/Program Manager, Strategy Designer, Operations Manager
Freelancer
07.2014 - 05.2016
- Worked with a startup as Risk Analyst and Operations Manager in looking after day to day tasks and problems and leveraged personal business connects to help expedite goal achievements.
- Worked as IT Project Manager for an apparel client in developing their Supply Chain and Floor Management systems.
- Worked as IT Project Manager/Liaisoner between Marketing and IT Development for an ecommerce startup in setting up Order Management, Logistics and Warehouse Management.
- Key Result Areas
Senior Consultant
Accenture Management Consulting
04.2012 - 03.2014
- Worked as a part of Business Development and Bid Management team in IT sector for 4 big deals.
- Worked as Strategist for one of the PLM clients in finalizing New Product Development (NPD) by helping relevant stakeholders understand PLM functionalities and its integration with Content Management.
- Worked as a Program Manager for a Financial Services client understanding program risks and highlighting them to Executives with the help of Reports and Dashboards.
- Worked as Project Manager for transition of Finance and Salaries for a recent acquisition by Google while in China for Google US.
- Worked as Project Manager for mobilization of Accenture’s Diamond client in upgrading to newer versions of technology for Accenture BPO.
- Worked as Client Engagement team member; worked on Request for Proposal (RFP) response, Statement of Work (SOW), budgeting and project planning.
- Worked as a Project Manager/Transition Manager to gather requirements and define scope for a project focused on integration with legacy upstream and downstream systems.
- Created White Paper on Program Management Office (PMO).
- Key Result Areas
Senior Software Engineer
Wipro Technologies
06.2010 - 04.2012
- Worked as Project Manager for a project focused on integration with ERP system for sending Finished Good information from PLM to ERP systems.
- Worked as Project Manager for a project focused on Product Collaboration (PC) and Product Portfolio Management (PPM) implementation.
- Worked as Project Manager for an upgrade project.
- Worked in Pre Sales and Business Development for getting 3 projects.
- Gathered requirements for a PLM project focused on PLM implementation for Artwork management.
- Key Result Areas
Application Consultant
IBM India Pvt. Ltd
09.2008 - 06.2010
- Customized Agile PLM to integrate with SAP application.
- Customized Agile PLM to enhance its usability by developing Process Extensions (PXs), Configuring per client requirement.
- Key Result Areas
Senior Software Engineer
Satyam Computer Services Limited
02.2006 - 09.2008
- Worked across Implementation, Data Migration, Customization and Testing projects on PLM.
- Key Result Areas
Education
Executive MBA -
Indian Institute of Management (IIM)
01.2008
BE - Information Technology
Pt. Ravishankar Shukla University
01.2005
Skills
- Strategic Prospecting & Lead Generation
- Enterprise Sales Expertise
- Executive Stakeholder Engagement
- Go-to-Market Strategy Development
- Pipeline Development & Forecasting
- Team Leadership & Cross-functional Collaboration
- Negotiation & Deal Structuring
- CRM & Sales Tech Stack Proficiency
- Customer-Centric Selling (Solution Selling / Consultative Selling)
- Data-Driven Decision Making
- Analytical thinking
- Coaching and mentoring
Timeline
Associate Director
KPMG
01.2024 - Current
Senior Manager Sales
Capgemini
04.2019 - 12.2023
Regional Sales Manager - IT
Net Connect Pvt. Ltd.
05.2016 - 04.2019
Project/Program Manager, Strategy Designer, Operations Manager
Freelancer
07.2014 - 05.2016
Senior Consultant
Accenture Management Consulting
04.2012 - 03.2014
Senior Software Engineer
Wipro Technologies
06.2010 - 04.2012
Application Consultant
IBM India Pvt. Ltd
09.2008 - 06.2010
Senior Software Engineer
Satyam Computer Services Limited
02.2006 - 09.2008
BE - Information Technology
Pt. Ravishankar Shukla University
Executive MBA -
Indian Institute of Management (IIM)
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