Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Volunteer
Ravi Singh

Ravi Singh

Credit Manager
Noida

Summary

Motivated and Ambitious Banking Professional having 10 years of experience in various roles of Retail Banking viz; Credit Appraisal, Credit Analysis, Credit Control, Operations Manager, Branch Supervision, Retail Branch Banking, Customer Service, Alternate Channels etc. Overall experience of 13 years including Marketing. Passionate about providing excellent customer service and believe in exceeding expectations. CMA(Finalist) and Certified Credit Officer. Well-versed in service marketing, its delivery and credit offerings. Inspires staff loyalty through strong leadership and communication skills. Extensively trained in bank leadership, fraud awareness and teller operations.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
4
4
Certifications

Work History

Branch Operations Manager

CSB Bank Ltd.
Vadodara
07.2012 - Current
  • Trained new employees on proper procedures and strategies to improve productivity.
  • Performed monthly compliance checks and ensured 100% compliance.
  • Increased customer satisfaction by solving complex issues with efficient resolutions and bringing in customer delight.
  • Maintained friendly and professional customer interactions.
  • Reviewed customer feedback to improve operations.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Examined customer loan applications for loan approvals and denials.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Submitted loan applications to underwriter for verification and recommendation.

Territory Manager

Eureka Forbes Ltd.
Pune
01.2012 - 07.2012
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Achieved 100% sales goals by cultivating and securing new customer relationships.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving market share.
  • Built relationships with customers and community to establish long-term business growth.

Territory Manager

CADD Center India Pvt. Ltd.
Pune
11.2010 - 12.2011
  • Grew businesses by adopting market expansion strategy to serve different customer needs.
  • Carefully analyzed data to determine most effective sales strategies and ensure it's 100% implementation.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.

Territory Sales Executive

RICOH India Ltd.
Pune
05.2009 - 02.2010
  • Set and achieved over 100% company defined sales goals.
  • Built diverse and consistent sales portfolio.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with professionals within assigned territory by building rapport and maintaining consistent communication.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Prepared and deliver customer sales quotes.

Education

PGDM - Marketing And IT

IIMS
Pune
06.2007 - 04.2009

Bachelor of Science - Botany (H)

Delhi University
New Delhi
06.2003 - 07.2006

Skills

    Good Team Player

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Certification

JAIIB

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

CMA (Finalist)

06-2022

Certified Credit Officer

08-2016

CAIIB

06-2015

JAIIB

06-2014

Branch Operations Manager

CSB Bank Ltd.
07.2012 - Current

Territory Manager

Eureka Forbes Ltd.
01.2012 - 07.2012

Territory Manager

CADD Center India Pvt. Ltd.
11.2010 - 12.2011

Territory Sales Executive

RICOH India Ltd.
05.2009 - 02.2010

PGDM - Marketing And IT

IIMS
06.2007 - 04.2009

Bachelor of Science - Botany (H)

Delhi University
06.2003 - 07.2006

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