Summary
Overview
Work History
Education
Skills
Timeline
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Ravi Sinha

Ravi Sinha

Principal Technical Product Manager
Pune

Summary

Experienced product manager with over a decade of experience, possessing a strong technical background, exceptional leadership skills, and strategic planning expertise. Successfully managed research and development initiatives for both B2B and B2C platforms, consistently delivering products within budget and on schedule. Technical product management professional with proven ability to lead product development from concept to launch, skilled in roadmap planning, stakeholder communication, and agile methodologies. Strong focus on team collaboration, driving results, and adapting to changing needs while adept at leveraging data analysis, user feedback, and market trends to deliver impactful solutions. Experienced with product lifecycle management, from ideation to launch. Utilizes agile methodologies and cross-functional team leadership to deliver high-impact solutions. Track record of stakeholder communication and aligning product strategy with business objectives.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Principal Technical Product Manager

Bajaj Finserv Health Limited
Pune
07.2022 - Current
  • Leading Payments product team. Developed the recurring payment in insurance industry for customers. First company in the health teach industry to provide seamless and flexible payment options to customers.
  • Created a Payout solution with multiple acquirers to ensure 100% successful disbursement of claims, fees, cashback and vendor payments.
  • Execution of NPCI & RBI compliance requirements
  • Acceptance of Loyalty and Sub Wallets across merchants
  • Presented category insights and new item recommendations to major retailers and led teams in developing marketing, pricing, product and sales strategies.
  • Negotiated and managed project budgets to meet goals.
  • Monitored and tracked project progress to support timely completion.
  • Led cross-functional teams to successfully complete IT projects.
  • Led cross-functional teams to define product vision and roadmap, aligning technical requirements with market demands.
  • Managed product lifecycle from concept through launch, utilizing Agile methodologies to ensure timely delivery of features.
  • Collaborated with engineering and design teams to prioritize backlogs, ensuring alignment with strategic business goals and customer needs.
  • Conducted market research and competitive analysis to identify opportunities for product enhancements and new feature development.
  • Developed comprehensive product specifications and user stories, facilitating clear communication between stakeholders and development teams.
  • Analyzed user feedback and performance metrics post-launch, iterating on product features to enhance user experience and satisfaction.
  • Established key performance indicators (KPIs) for product success, regularly reporting on progress to senior management for informed decision-making.
  • Streamlined product development processes for faster release cycles and better user experience.
  • Launched successful products by leading go-to-market strategies, collaborating closely with marketing teams.
  • Led cross-functional teams to define product vision, roadmaps, and requirements for new healthcare technology solutions.

Product Solution Engineer

PhonePe
Pune
09.2021 - 06.2022
  • Worked in UPI and Cards team and designed and developed the backend architecture of new UPI products launched by NPCI as well as the tokenisation of cards with all card networks(VISA, MasterCard, RUPAY)
  • Involved in solutioning and end to end development of UPI products as UPI autopay, AePS(Adhar Enabled Payment System) and UPI LITE.
  • Design and developed the tokenisation flow for cards regulated by RBI, and we are the first one who launched the tokenisation flow successfully.
  • Coordinate with stake holders to gather the requirements and define them using user stories and wireframes.
  • Prepare System requirement documents (SRS) to implement backend architecture
  • Leading the team for reviving requirements delivery & completing deployments in record time periods.
  • Maintained 99 % uptime by designing disaster recovery solutions.
  • Automated data collection activities to increase productivity, boosting productivity 80%

Senior Software Engineer

PayU Payments Private Limited
Gurugram
11.2019 - 09.2021
  • Leading a team of payment for specific products like, SI(Standing Instruction), UPI, Payment Aggregator Flow, Static and Dynamic QR, Native Card flow.
  • Design and developed Standing Instruction API process from the dashboard to make it convenient for all the merchants.
  • Developed UPI intent, In App solution and specific Intent to integrate multiple UPI PSPs.
  • Design and developed payment aggregator flow for split and release the payment.
  • Understanding Clients requirement according to their platform and provide them the best suitable products.
  • Customize our products if there is any specific requirement for our key merchants.
  • Provide training to the support team in terms of product as well as the tech point on view.
  • Developed and maintained RESTful APIs for seamless integration with third-party services, facilitating real-time transaction processing.

Senior Integration Engineer

Paytm
Noida
04.2018 - 11.2019
  • Involved with ideation and development of in-house Onboarding panel
  • Managed the project Merchant Onboarding on Salesforce- Requirements Gathering & Analysis, Designing the architecture, UAT testing
  • Contributed to the development of Paytm developer portal, created integration videos, API documents
  • Align with product vision and strategy as per business goals and assist stakeholders in the creation of documents
  • Take over the responsibility of implementing new product (payment flows) and giving feedback from clients to the Product head
  • Consistent engagement with our Key customer base directly, and working closely with our design and engineering teams
  • Provide support for issues reported during the initial deployment of new product flows and modification
  • Attended meetings and took on leadership role as point of contact or stakeholder for projects.
  • Proposed and created system design models, specifications, diagrams and charts to provide direction to peers.
  • Developed detailed technical documentation and integration process flows to support ongoing maintenance and onboarding of new team members.

Associate Software Engineer

Wipro
New Delhi
11.2017 - 04.2018
  • Teamed with business analysts to deliver high-availability solutions for mission-critical applications.
  • Checked configuration files and logs to uncover root causes of problems.
  • Determined server operating limits with weekly load tests.
  • Devised software with modules for report generation.
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Enhanced application performance through optimization of algorithms and data structures.

RPA Developer

G S infotech
New Delhi
03.2014 - 11.2017
  • Project management, planning, analysis & development using RPA tools Automation Anywhere and BluePrism in order to implement the data management project.
  • Developed Meta Bots and Chat Bots for first level queries of customers.
  • Converting corporate project requirement document in to functional specification document.
  • Worked for various clients as L&T, Halliburton, Cairn India etc. involved with their tech and product team to deliver their products.

Trainee Engineer

Space Tele Services
New Delhi
01.2011 - 06.2011
  • Traveled to job sites with senior personnel to aid in inspections and ongoing project observations.
  • Interpreted blueprints and technical drawings to analyze upcoming projects.
  • Completed project documentation, updated and distributed to appropriate project personnel.
  • Collaborated with senior engineers on complex projects.
  • BTS installation and RF device setup for various mobile network tower.
  • Worked for Airtel, Vodafone and Idea Cellular limited.

Education

B.Tech. - Electronics & Instrumentation Engineering

International Institute of Telecom And Technology
Punjab
06.2007 - 07.2011

Skills

  • Product lifecycle management

  • Industry trend evaluation

  • Functional requirements gathering

  • Strategic product roadmaps

  • Go-to-market strategy execution

  • Agile project management

  • Experienced in implementing Scrum practices

  • Stakeholder engagement strategies

  • Effective vendor collaboration

  • Lifecycle management in software development

  • Lifecycle management in software development

Timeline

Principal Technical Product Manager

Bajaj Finserv Health Limited
07.2022 - Current

Product Solution Engineer

PhonePe
09.2021 - 06.2022

Senior Software Engineer

PayU Payments Private Limited
11.2019 - 09.2021

Senior Integration Engineer

Paytm
04.2018 - 11.2019

Associate Software Engineer

Wipro
11.2017 - 04.2018

RPA Developer

G S infotech
03.2014 - 11.2017

Trainee Engineer

Space Tele Services
01.2011 - 06.2011

B.Tech. - Electronics & Instrumentation Engineering

International Institute of Telecom And Technology
06.2007 - 07.2011

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Ravi SinhaPrincipal Technical Product Manager