Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ravi Suresha

Bangalore

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Team Leader

KPMG Global Services Pvt Ltd
Bangalore
03.2020 - Current
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Identified opportunities for process optimization using Lean Six Sigma principles.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Team Leader

JP Morgan Chase
Bangalore
07.2016 - 03.2020
  • Played an IC role and supported many processes, such as statement correction process, clone account creation team, headsheets, and client onboarding team. Below are the key accomplishments on projects.

Process Excellence.

Proposed 'IWS Automation' project gave 1 FTE benefit. This was selected as one among the top 15 best ideas at asset management LOB ideas forum.

Projects Handled.

I. Successfully LED IWS Project, Unmanaged securities project, APM updating project and fraud accounts cloning project.

II. Successfully handled Digital OJT project, a new initiative towards changing the face of process training for the new joiners. With the help of online saved process training modules, the new team members can get trained by watching and listening to presentations and audio files.

KYC Analyst

Wipro
Bangalore
05.2012 - 06.2016
  • Reviewed customer documents and information to ensure compliance with KYC regulations.
  • Verified customer identity using public records, financial databases, and other resources.

Perform KYC checks for Periodic Review of clients adopted as per the framework for effective prevention of Money Laundering and Terrorist Financing.

ü Perform full Know Your Customer ("KYC") due diligence reviews on a diverse range of institutional customers that include Private entities, large corporate, Government entities Private individuals etc ensuring the Bank's KYC and Classification procedures are made in strict accordance with regulatory requirements and the bank’s internal policies.

Responsible for assessing the completeness of a client's KYC (Know Your Customers) and CIP (Customer Identification Program) documentation.

Analyze a wide selection of client documentation in order to extract key information and validate client details.

KYC Gap Analysis - Validate and execute the account opening process, which includes reviewing and researching client/investor data and documents.

Liaise with the Sales Dept and Business Managers to ensure relevant KYC information is extracted and processed.

Liaise with the compliance department for clearance on high-risk clients.

Define the Process Flow and prepare Process documentation.

Review and analyze entities of various business lines, assess time frames for reviews, and define SLAs.

Communicating with AMLC on a periodic basis on the new AML policies, changes, and updates in CIP (Client Identification Program).

Running background checks on entities through internal and external database system.

Coordinate with the Negative News Team and Regional Head of Onboarding to get signoff on material hits on the individual and entities.

Client research through the data sources like D&B, client websites, state registry, regulator's website, Bankers' almanac, and other websites.

The primary job is to perform Customer Due Diligence and KYC enhancement approvals on the clients of UBS. Give approval for clients who wish to trade equities, swaps, options, commodities, fixed income, foreign exchange, etc. In new jurisdictions.

Additional Responsibilities:

Conduct Quality Assurance on the reviewed clients.

Advising and training people on client onboarding issues.

Assisting various teams, on-site and off-site, on completion of yearly reviews.

Preparing Agenda & Meeting Minutes

Preparing daily dashboard report and weekly KPI report.

Handling internal quality sampling, Onshore Sampling remediations, and AML sampling remediation responsibilities.

Events Executive

Silicon India
Bangalore
05.2012 - 05.2013
  • Worked for 11 months as an Events Organizer in the Sponsorship sales team.
  • Coordinated with vendors to provide necessary equipment and services for successful event implementation.
  • Collaborated closely with other departments in order to develop effective marketing campaigns for upcoming events.
  • Provided on-site support before, during and after events to guarantee smooth operations.
  • Implemented innovative ideas to enhance the overall attendee experience at each event

Education

Project Management Program - Project Management

Project Management Institute (PMI)
Bangalore
07-2024

BBA - Human Resource

Govt First Grade College
Bangalore
05-2012

Skills

  • Documentation And Reporting
  • Overseeing Daily Activities
  • Complex Problem-Solving
  • Overtime Management
  • Team Supervision
  • Quality Improvement
  • Client Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Staff Training
  • Goal Setting
  • Conflict Resolution
  • Performance Evaluations
  • Leading Team Meetings
  • Coaching and Mentoring
  • People Management

Certification

  • Project Management Program (PMP)
  • CFA Level1 ( Attempted)

Timeline

Team Leader

KPMG Global Services Pvt Ltd
03.2020 - Current

Team Leader

JP Morgan Chase
07.2016 - 03.2020

KYC Analyst

Wipro
05.2012 - 06.2016

Events Executive

Silicon India
05.2012 - 05.2013
  • Project Management Program (PMP)
  • CFA Level1 ( Attempted)

Project Management Program - Project Management

Project Management Institute (PMI)

BBA - Human Resource

Govt First Grade College
Ravi Suresha