Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ravi Yadav

Mumbai

Summary

Dynamic Relationship Manager with a proven track record at HDFC Bank, excelling in customer relationship management and business development. Adept at identifying client needs and delivering tailored solutions, I leverage strong problem-solving skills and MS Office expertise to enhance client satisfaction and drive sales success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Relationship Manager

HDFC BANK LIMITED
Mumbai
09.2023 - Current

Managed remittance processes for customer inward and outward transactions. Transition monitoring and checking for AML, managing end-to-end portfolio operations for clients based in Canada and the USA, ensuring timely and accurate service delivery across time zones.

  • Identified customer needs and developed tailored solutions to address requirements.
  • Established strong client relationships through consistent, personalized communication.
  • Delivered ongoing support during sales cycles by promptly addressing inquiries and resolving issues.

Sr Executive (Support Sales Team)

Angel One limited
Mumbai
10.2021 - Current
  • Company Overview: Angel One Limited, formerly known as Angel Broking Limited
  • Prepare Report for Management
  • Implement and maintain sales tracking and monitoring systems.
  • IT related concern pass to IT team
  • Work on MS excel and power point presentation
  • Oversee the processes involved in closing business transactions with customers.
  • Angel One Limited, formerly known as Angel Broking Limited

Sales Officer

Kotak Mahindra Bank Ltd
Mumbai
04.2019 - 09.2021
  • Company Overview: Offers banking products and financial services for corporate and retail customers in the areas of personal finance, banking, life insurance, and wealth management.
  • Assist sales manager with developing sales plans and action plans; develop new business leads; prepare and service customer accounts
  • Implement and maintain sales tracking and monitoring systems.
  • Oversee the processes involved in closing business transactions with customers.
  • Offers banking products and financial services for corporate and retail customers in the areas of personal finance, banking, life insurance, and wealth management.

Education

B.COM -

Mumbai University
01.2017

Skills

  • Relationship building
  • Problem solving
  • MS Office tool
  • Customer relationship management
  • Time management
  • Technology
  • Leadership
  • Business development
  • Conflict resolution

Certification

  • NISM 5A
  • IRDA (INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY)

Languages

  • English, Full Professional Proficiency
  • Hindi, Native or Bilingual Proficiency
  • Marathi, Professional Working Proficiency

Timeline

Relationship Manager

HDFC BANK LIMITED
09.2023 - Current

Sr Executive (Support Sales Team)

Angel One limited
10.2021 - Current

Sales Officer

Kotak Mahindra Bank Ltd
04.2019 - 09.2021

B.COM -

Mumbai University
Ravi Yadav