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Ravichandra Manda

Ravichandra Manda

Summary

Senior Technical Project Manager with a background in leading complex, high-stakes technology projects. Known for leveraging strong technical acumen to drive successful project outcomes and meet strategic business goals.

Extensive Experience managing large-scale

Waterfall and Agile Scrum projects across various sectors including telecommunications, banking, insurance, retail, Manufacturing. Additionally, responsible for managing, planning and executing tasks for team of 30 Plus Engineers.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Technical Project Manager

ONIX
07.2024 - Current
  • Client -Wells Fargo
  • Eagle Product: Working on Eagle product which needs to installed in Wells Fargo for consumption area to generate the lineage of tables which are useful for cloud migration to GCP
  • Maintain comprehensive project documentation, including plans, timelines, budgets, and technical specifications
  • Protect team from over-commitment, manage backlog, prioritize resolution defects/bugs
  • Ensure Stakeholder Satisfaction by Monitor Project Progress and Set Deadlines
  • Managing all the Quality items and Monthly audits for on-going projects
  • Acted as an escalation point for critical issues that require immediate attention.
  • Performed root cause analysis to investigate any discrepancies that may arise during a project's execution.
  • Outlined work plans, assessed resources and determined timelines for projects.

Delivery Manager

IBM
06.2023 - 07.2024
  • CLIENT: CHUBB | METHODOLOGY: AGILE-SCRUM | DOMAIN: Insurance (Property & Commercial)
  • Chubb is the world's largest publicly traded P&C insurance company, and the leading commercial lines insurer in the U.S.
  • With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
  • Worked in the Rating Externalization Framework team, which integrates the PAS system and Radar through the Ratings Framework for Tech Premium Rating calculation.
  • Handling all 43 applications of Chubb I/O architecture.
  • Managing the team and updating the incidents and tickets, including daily tasks in ServiceNow.
  • Helped in building a productive environment where team members 'own' the product, and enjoy working.
  • Facilitated ceremonies: Sprint planning, backlog refinement, daily stand-ups, reviews, and retrospectives.
  • Worked with the product owner to align the team with the product vision, release, and sprint goals.
  • Report timely progress of the Sprint via burn down/burn up charts to Product Owners and stakeholders involved.
  • Active Participation in Product roadmap planning, scheduling, and release management
  • Planning/Managing the release cadence.
  • Providing guidance and support to agile teams and organizations in implementing and improving their Scrum practices.
  • Successfully delivered all project objectives within anticipated timelines and budgets
  • Ensured the completion of project milestones and deliverables within committed Quality (Q), Delivery (D), Project cost (C), and Product cost (C), and tracked performance and progress of the project against committed QDC targets.
  • Facilitating cross-team coordination, and reaching out to the larger organization for dependency management impediment removal.
  • Working with co-located, distributed, and offshore teams while using virtual platforms like Teams and Webex.
  • Conducting an analysis on team performance and coaching on increasing productivity (burndown, velocity, burn-up, cycle time, lead time charts, and cumulative flow diagrams).
  • Helping to create new processes and monitor the quality of practices and behaviors across delivery teams.
  • Maintain comprehensive project documentation, including plans, timelines, budgets, and technical specifications.
  • Protect the team from overcommitment, manage the backlog, and prioritize the resolution of defects and bugs.
  • Ensure stakeholder satisfaction by monitoring project progress and setting deadlines.
  • Managing all the quality items and monthly audits for ongoing projects.

Delivery Manager & Scrum Manager

AT&T
12.2021 - 06.2023
  • AT&T Design & Optimization Tool (ADOPT) is a Future Mode of Operations (FMO) application in the Advanced Sales Automation Platform (AS)
  • ADOPT guides AT&T Account Executives (AE), with an opportunity from eCRM, through the design/price/propose (DPP) sales process to generate a contract-ready solution
  • After contract generation and signature, ADOPT then allows the AE to initiate the Service Order (SOR)
  • Acts as primary point of contact for customer resources, project activities, and escalations as required to achieve outcomes on schedule and on budget
  • Attends project governance meetings reviews and contributes to project status reports and identifies improvement Opportunities
  • Organizes any project kick-offs and process workshop(s) and actively participates in project and scrum meetings
  • Trains and manages resources
  • Works closely with the ServiceNow Engagement manager and all other team members to plan, manage, and deliver releases
  • Ensure Stakeholder Satisfaction by Monitor Project Progress and Set Deadlines
  • Managing all the Quality items and Monthly audits for on-going projects
  • Ensuring the development team and Testing is working effectively, by conducting regular reviews
  • Creating transparency in processes and resolving conflicts and guided the team on the continuous improvement activities
  • Monitoring the Sprint Retrospect calls and adapt team about the DMP process to reduce the defects
  • Involved in understanding client requirements worked for Azure cloud migration project
  • Involved in giving ideas about new migration project from on premises to cloud
  • Maintaining the production support tracker and helping the team understand the need for clear and concise product backlog items
  • Worked on implementation of incident management, Problem management, Change management of service now
  • Planning and managing all the ongoing future projects billing dashboard for better allocation of resource

Product Owner & Tech Arch

Infosys
01.2020 - 12.2021
  • PROJECT #2: Nissan Vehicle Link Migration.
  • Technologies: Agile, ServiceNow, Jira for Agile, MS Excel, Snowflake, AWS, Python.
  • Data is collected from the on-premise warehouse (DB2) to build a new warehouse on Snowflake Cloud.
  • The objective of the project is to provide NMAC with data warehousing, along with insights through reports that are created using Tableau.
  • Collect requirements, understand the business needs, and document them in a functional specification for review and approval.
  • Preparation of work orders, which contain estimations of resources for about each person's mandated days.
  • Removing project impediments that stand in the way of team productivity and performance.
  • Helping the development team to create high-value products.
  • Ensuring the development team is working effectively by conducting regular reviews.
  • Creating transparency in processes and resolving conflicts.
  • Helping the team understand the need for clear and concise product backlog items.
  • Involved in understanding client requirements and analysis of the project
  • Involved in giving ideas for creating stored procedures in Snowflake to migrate data from the stage to the core environment.
  • Involved in unit testing, data validations, and coordinating the data flow from the source to the UI.

Scrum Master Project Manager

Infosys
08.2018 - 10.2020
  • Client: Nissan Motor Acceptance Corporation
  • Clients create an incident when they face any issue related to data
  • The RTB team is responsible for providing the resolution within the given SLA
  • Involved in client engagement
  • Collect requirements, understand the business needs, and document them in a functional specification for review and approval
  • Preparation of Work orders which contains estimations of resources for about each person Mandate days
  • Handling tickets on service-now and providing resolution within the timeline
  • Requirement gathering and code fixing
  • Involved in Automation activities reduces manual efforts
  • Produce the appropriate documentation at various stages of the SDLC, including scoping, quality assurance/test cases, design specifications, and stakeholder engagement (milestones, status updates, risk assessments)
  • Perform periodic risk assessment and minimize risks through appropriate planning and escalation

Technical Lead

Infosys
12.2017 - 08.2018
  • Project Name: Bundled Billed Gateway (BBGW)
  • Client: Leading Telecom Client in UK
  • The project integrates data from over 25 applications daily to an Operational Data Store (Oracle DB)
  • This data is used for reporting and in Web Services, for customer operations, provisioning, market intelligence, network engineering, repair and sales
  • Collect requirements, understand the business needs, and document them in a functional specification for review and approval
  • Preparation of Work orders which contains estimations of resources for about each person Mandate days
  • Performing code deliverable reviews & Unit test plan reviews, conducting independent testing and sign off code release for testing stage in order to build application conforming to project standards and requirements
  • Leading the team for integration/system/performance testing based on integration and system test plans, and supports User Acceptance Testing in order ensure defect free program/modules release
  • Produce the appropriate documentation at various stages of the SDLC, including scoping, quality assurance/test cases, design specifications, and stakeholder engagement (milestones, status updates, risk assessments)
  • Perform periodic risk assessment and minimise risks through appropriate planning and escalation

Technology Lead

Infosys
10.2015 - 11.2017
  • Project Name: Application Managed Services (AMS)
  • Client name: Leading Railway Client in USA
  • AMS is a production support and maintenance project for the applications built on mainframe, Teradata, Data stage, OBIEE and IR
  • This involves design, development, implementation, rollout, enhancements and maintenance of ETL jobs and IR reports
  • This project involves supporting client's applications, nightly batch monitoring, change request, work request and enhancement request
  • The scope of the project is to convert 1200 HIR reports to TIBCO Spotfire 7.7 version based on the estimated creation of 300 Information Links
  • And created the few dashboards which client suggested
  • Contribute to the requirements elicitation process by creating assigned parts of the requirements documentation with guidance from supervisors and trying to implement devops
  • Help the senior manager in prioritization of effort to resolve the most critical tickets as per business requirements
  • Participate in activities related to estimation of work product to provide inputs for overall project estimation
  • Help the manager in prioritization of effort to resolve the most critical tickets as per business requirements
  • Incident management/Change Management for the service - follow-up, control, responsibility for process compliance by implementing ITIL process
  • Problem Manager for problems specific to the application
  • Conduct impact analysis of issues logged, prioritize and ensure that production support is provided as per the committed Service Level Agreements (SLA)

Business Analyst

Infosys
05.2012 - 07.2015
  • Project Name: Application Managed Services (AMS)
  • This project involves ETL design and development for small and medium-sized enhancement projects for the client corporate data warehouse and associated data marts within the Shared Services Unit.
  • The Project also includes re-engineering Marketing and Financial data marts, which does complex financial calculation and facilitates reporting for Business users, into an Informatica ETL layer
  • I had exposure working as a liaison between the Business and Technical/Testing teams to help translate the Business requirements to the Design Aids Testing team.
  • Designing technical specifications understanding the business requirement
  • Provide inputs on solution architecture based on the evaluation and understanding of solution alternatives, frameworks, and products.
  • Interact with clients to elicit architectural and non-functional requirements like performance, scalability, reliability, availability, maintainability
  • Validation and testing which involves dependency validation reports and functional testing results

Associate Consultant

Capgemini Pvt Limited
03.2008 - 04.2012
  • Project Name: CNA insurance
  • Worked for commercial insurance provide in USA
  • Client engagement with Cap Gemini delivers Application Management Services for different insurance policy products under various Lines of Business
  • The TAP system is for the use for Agents & Brokers of client interface
  • Has worked for a few months at the client location onsite.
  • Perform root-cause analysis of any issues that arise post-implementation and work on solutions related to issue fixing
  • Conduct an impact analysis of issues logged, prioritize, and ensure that production support is provided as per the committed Service Level Agreements (SLA).
  • Incident management, change management for the service: follow-up, control, and responsibility for process compliance.
  • Help prepare system appreciation documents and support the Transition process
  • Participated in client meetings, offering insights and updates on project status.

Education

Computer Engineering

Osmania
Hyderabad
06-2006

Skills

  • Data Migration ToolsEagle
  • Teradata
  • Python
  • PGAdmin
  • Oracle
  • Postgres
  • Mainframes
  • AWS Aurora DB
  • Snowflake
  • GIT
  • Remedy
  • Autosys 45
  • Putty
  • WinSCP
  • CI/CD
  • JIRA
  • HPSM
  • Leankit
  • Itrack
  • Service now
  • AWS
  • Azure Kubernetes

Visadetails

Holding H1b having Approved Petition I797

Personal Information

  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Certification

  • Certified in ITIL (Information Technology Infrastructure Library) V3
  • Certified in LOMA 280 (principles of Insurance)
  • Completed PEGA PRPC certification
  • AWS certified as Solution architecture

Passportdetails

F4718094

Skillsprofile

Mainframes, Teradata, Python, PGAdmin, Oracle, Postgres, AWS Aurora DB, Snowflake, Teradata, GIT, Remedy, Autosys 4.5, Putty, WinSCP, CI/CD, JIRA, HPSM, Leankit, Itrack, Service now, AWS, Snowflake, Azure Kubernetes

Timeline

Senior Technical Project Manager

ONIX
07.2024 - Current

Delivery Manager

IBM
06.2023 - 07.2024

Delivery Manager & Scrum Manager

AT&T
12.2021 - 06.2023

Product Owner & Tech Arch

Infosys
01.2020 - 12.2021

Scrum Master Project Manager

Infosys
08.2018 - 10.2020

Technical Lead

Infosys
12.2017 - 08.2018

Technology Lead

Infosys
10.2015 - 11.2017

Business Analyst

Infosys
05.2012 - 07.2015

Associate Consultant

Capgemini Pvt Limited
03.2008 - 04.2012

Computer Engineering

Osmania

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Ravichandra Manda