RAVICHANDRA REDDY B.

1. Fleet and Vehicle Management 2. Route Planning and Scheduling 3. Safety and Compliance 4. Employee Scheduling and Coordination 5. Cost Management 6. Technology Integration 7. Environmental Sustainability 8. Employee Experience and Satisfaction 9. Compliance with Labor and Transport Regulations 10. Data Collection and Reporting 11. Risk Management Key Responsibilities in Employee Transport Operations:

• Vehicle Allocation: Assigning appropriate vehicles (buses, vans, or shuttles) based on employee demand and capacity requirements.
• Fleet Maintenance: Ensuring regular maintenance of vehicles to avoid breakdowns and ensure safety.
• Tracking Utilization: Monitoring the utilization of vehicles to ensure they are used efficiently and are not under or overbooked.
• Route Optimization: Planning efficient routes to reduce travel time, minimize fuel consumption, and avoid traffic congestion.
• Pick-up and Drop-off Points: Setting up designated and convenient pick-up/drop-off locations for employees.
• Dynamic Scheduling: Adjusting routes and schedules based on shift times, employee demand, and real-time traffic conditions.
• Driver Safety Training: Ensuring that drivers follow safe driving practices, including speed limits, proper rest periods, and adherence to road regulations.
• Vehicle Safety Checks: Conducting regular inspections to ensure vehicles are roadworthy and meet all safety standards.
• Emergency Preparedness: Having procedures in place to handle emergencies, such as vehicle breakdowns, accidents, or medical issues during transit.
• Shift Alignment: Coordinating transport schedules with employee work shifts to ensure timely pick-ups and drop-offs, especially for those working late hours or early mornings.
• Real-Time Coordination: Communicating with employees regarding changes in schedules, delays, or route modifications through apps, SMS, or calls.
• On-Demand Requests: Accommodating any special or last-minute requests, such as changes in work location or personal transportation needs.
• Fuel Management: Monitoring fuel consumption and looking for opportunities to reduce fuel costs through route optimization and fuel-efficient driving.
• Operational Costs: Managing costs associated with driver wages, vehicle maintenance, tolls, insurance, and other transportation-related expenses.
• Budgeting: Preparing and managing the transportation budget, ensuring that costs are controlled while maintaining service quality.
• Transport Management Systems (TMS): Using transport management software to manage routes, track vehicles, and handle employee bookings.
• GPS and Vehicle Tracking: Implementing GPS systems to monitor the real-time location of vehicles, improve route efficiency, and ensure timely arrivals.
• Mobile Applications: Providing employees with mobile apps to book transport services, track vehicle arrival times, and receive real-time updates on transport schedules.
• Fuel Efficiency Programs: Implementing eco-friendly initiatives such as optimizing routes to minimize travel distances, using fuel-efficient vehicles, and reducing idling times.
• Green Vehicles: Incorporating electric or hybrid vehicles to reduce the environmental impact of employee transportation.
• Carpooling Initiatives: Encouraging shared rides among employees to reduce the number of trips and lower the carbon footprint.
• Timely Service: Ensuring punctual pick-ups and drop-offs to avoid delays that could affect employee productivity.
• Comfort and Cleanliness: Providing clean, well-maintained vehicles with comfortable seating and proper ventilation.
• Communication: Keeping employees informed about any changes to the transport schedule, ensuring clear and transparent communication.
• Workplace Transportation Laws: Ensuring compliance with local and national transport regulations, including driver working hours, vehicle capacity limits, and road safety rules.
• Insurance: Providing adequate insurance coverage for vehicles, drivers, and employees during transit.
• Legal Documentation: Ensuring that vehicles have the required permits and that drivers hold valid licenses.
• Tracking Usage: Monitoring employee usage patterns to optimize vehicle allocation and schedules.
• Feedback Collection: Gathering feedback from employees to improve service quality and identify areas of improvement.
• Performance Monitoring: Tracking key performance indicators (KPIs) such as on-time arrivals, fuel consumption, and customer satisfaction to improve efficiency.
• Contingency Planning: Having backup vehicles or alternative transport solutions in place in case of breakdowns or other unforeseen issues.
• Health and Safety Protocols: Ensuring safety protocols are in place, including measures for handling health emergencies or accidents during transport.
• Pandemic Safety: Implementing social distancing, sanitization, and mask-wearing policies during periods of heightened health concerns, such as during pandemics.
• Vehicle and Fleet Management: Maintaining and managing a fleet of vehicles to provide safe and timely transport for employees.
• Route and Schedule Planning: Optimizing routes and aligning transport schedules with employee shifts.
• Cost Management: Controlling expenses related to transport operations while maintaining service quality.
• Safety and Compliance: Ensuring all vehicles and operations comply with local laws, safety regulations, and company policies.
• Technology Integration: Using GPS, transport management software, and apps to streamline operations and improve employee experience.
• Sustainability Efforts: Implementing eco-friendly initiatives to reduce environmental impact.
• Customer Satisfaction: Focusing on employee convenience, comfort, and safety to improve overall satisfaction with the service

• Adept at managing administrative activities involving purchase of equipment, maintenance of procurement, housekeeping, safety, security, employee induction etc
• Budgeting and cost control measures, Monitoring Budget vis a vis variance
• Managing repair, maintenance & replacement of office equipment, appliances, furniture, furnishings, vehicles, building, etc Purchasing, Implementation and operations of Security and Surveillance Vendor management- Oversee acquisition, installation and commissioning of equipment that are required for the facility – IT Systems, air conditioning etc
• Processes, Documentation, Business Control checks, audits etc
• Monitor all Statutory Compliance areas
• Event Management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates
• Active participation in the Leadership Team for Strategic Business Planning, implementation, client interaction etc
• Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees
• Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping, etc
• Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc
• Arranging accommodation for onsite employees by co-ordination with various branch offices and to continuously improve the quality of services by visiting and studying the overseas location
• Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities
• Contracts management.

• Responsible for overall Transport operations of Buses and Cabs (24 hrs helpdesk, Data administration, Front operations, Preparing necessary reports) Facilitation of transport operations on 24/7 basis for about 5000 employees
• Vendor relationship management, contract establishment, selection, complaint handling etc
• Periodic updates on standardization in fields pertaining to transport
• Taking the escalations from the helpdesk of concerned segment of resolving it to best of the employee’s needs
• Coordination with the team and preparing day to day reports (Excel)
• Conducting Trainings to the Team
• Handling day-to-day activities for smooth flow of transport for employees without any time lapse
• Dealing with employees concerns pertaining to transport and taking towards resolution EMPLOYEE RELATIONS Handling the day to day activities of smooth flow of transport for employees without and time lapse
• Handling RAC for Foreign Employees without any lapse
• Coordinate motivation and safety activities for drivers and staff

• Responsible for Building the team and motivating for the achievement of the business targets Responsible for meeting sales targets through motivating and developing team size, consistently achieving and surpassing Key Performance Indicators Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing potential development and training opportunities Supporting and coaching Financial Advisors to reach their full potential

• Responsible to elevate client relations by establishing credibility, discerning needs, and providing appropriate coverage recommendations
• Sell Medicare advantage plans, prescription drug, life, health, long-term care and annuities plans to clientele
• Call on policyholders to deliver and explain policies, analyze insurance programs, and suggest additions or changes
• Calculate premiums and establish payment methods
• Reporting to the Sales Manager regarding the daily commitments and achievements
• Maximizing every sales opportunity by promoting the highest standards of responsiveness and recognizing potential of the customer
• Sold health, long-term care, annuities, disability, and investment plan to group and individuals' clientele
• Increased business through development and implementation of customized marketing campaigns by identifying and developing clientele through networking and references.

• Reporting to the Manager - Shift in charge regarding the daily issues
• Handling the issues of transport from the employees Responsible for all incoming calls where to be answered and supported 24/7 Managing and developing incident reports and monthly reports Supervising the smooth flow of pickups and drops