Ravichandra V

• Control and manage inventory
• Managing Inbound to outbound warehouse process
• Supervise warehouse employees and oversee daily operations
• Creating SOP and implementing
• Managing P&L
• Communicate with drivers( logistic ) to ensure efficient delivery of products
• Manage customer service requests promptly and resolve issues quickly.
• Last mile delivery manpower hiring and training.
• Managing reports using WMS and Excel.

Managed 1 lakh/SFT sized warehouse.

Handled 300+ labour size on day to day base.

Driving SOP and KPI for warehousing and logistics operations and benchmark them.

Active warehouse and logistics Budget and P/L management

Work closely with all the functions and 3PL F&V vendors as well distribution vendors to achieve overall business goals.

Distribution (Mid-mile & Last mile Logistic).

Plan and identify root causes of inventory deviation through cause and effect analysis.

Drive productivity and improve cost efficiency.

FEFO & FIFO Management.

Reduce shrinkage.

Warehouse Stock audit.

Engaging with various teams to streamline the processes and operations.

Design and own end-to-end the Last-mile unit costs strategy to meet targets.

Managing everything related to the last-mile delivery cycle ( pickup to Return )

Maintain all aspects of the last-mile fleet including sourcing, contracting & required documentation.

Responsible for last-mile delivery team SLA success ratio

Manage and improve fleet management practices, team, and cost of operation

Manage transportation operations around inventory deployment plans to ensure flawless execution

Manage carrier partners with meaningful and relevant metrics including On-time pickup and delivery, EDI compliance, acceptance rate, and other cost and quality metrics.

managed 68 LM Delivery Centers and 500+ team size and 30+ vendors.

Order delivery Schedule assigning and Preparation of Routing.

Order checking, picking and packing.

Delivery team managing.

Ontime delivery & Return management.

Reports preparation &collect, arrange and input information into database system.

Educated staff on organizational mission and goals to help employees achieve success.

Actively listened to customers, handled concerns quickly and escalated major issues to Manager.

Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Billing

Opening and closing shift cashier reports

Training new cashiers on billing and reporting

Taking care discounts, free items and fast checkout for customers