Ravichandran Hariharan
Chennai
Summary
Strategic and accomplished Sales Director with over 12 years of leadership in the competitive IT consulting services sector. Proven architect of high-growth sales strategies, responsible for penetrating new enterprise markets and securing multi-million dollar contracts with Fortune 500 clients. An expert in C-level negotiations and building elite, high-performance sales teams. Seeking to apply this track record of consistent overachievement to drive market share and deliver transformative revenue growth for a forward-thinking industry leader.
Overview
21
21
years of professional experience
Work History
Director of Sales
Photon Interactive Services, Inc
05.2022 - Current
- Promoted to lead the entire sales division based on consistent performance and strategic leadership. Responsible for a 15-member organization, including one Sales Manager and one Assistant Manager, overseeing all aspects of sales strategy, execution, and team development.
- Top-Tier Team Performance: Led the sales organization to become the #1 ranked team on the sales floor for 4 consecutive years, consistently outperforming all other teams.
- Sustained Revenue Growth: Surpassed ambitious revenue targets for 16 consecutive quarters, delivering between $7.2M and $12M in annual revenue ($600K - $1M monthly) and averaging 120% of the annual sales plan.
- High-Value Contract Closure: Personally drove and contributed to over $40M in Total Contract Value (TCV) over the last 4 years, securing deals across a diverse portfolio from Fortune 100 corporations to high-growth startups.
- Strategic Process Improvement: Designed and implemented a new strategic framework for cold email outreach that significantly increased response rates from C-level, SVP, and VP contacts, resulting in a higher volume of qualified meetings.
- Talent Development & Mentorship: Cultivated a high-performance culture by mentoring and coaching the sales team on advanced solution-selling methodologies, directly leading to the internal promotion of 5 team members into senior or management roles.
- Cross-Functional Collaboration: Worked closely with Strategy, Creative, and Engineering teams to ensure the timely delivery of complex, time-critical proposals to both prospective and existing clients.
- Post-Sale Resourcing: Partnered with the recruitment team to guarantee all won projects are fully and appropriately staffed, ensuring successful program delivery and high client satisfaction from kickoff eventually resulting in recognizing the projected revenue.
Manager - Sales
Photon Interactive Services, Inc
11.2020 - 05.2022
- Promoted to manage a team of sales executives. Responsible for team performance, key account strategy, and penetrating new enterprise markets.
- Fortune 500 Client Acquisition: Pioneered market entry into the Fortune 500 sector from a zero base, single-handedly securing initial meetings with C-level executives (CDOs, CIOs, CTOs) through strategic cold outreach and value-based messaging.
- Competitive Displacement: Successfully displaced entrenched competitors at 3 major enterprise accounts, securing multi-year contracts worth a combined tens of millions by demonstrating a superior value proposition and ROI.
Assistant Manager - Sales
Photon Interactive Services, Inc
05.2018 - 11.2020
- Began in a player-coach role, responsible for a team of sales executives while managing a personal quota for new business as well as key accounts.
- Top Individual Performer: Consistently exceeded personal sales targets each quarter, establishing a track record of performance that led to subsequent promotions.
- New Hire Onboarding: Played a key role in training and ramping up new sales hires, helping reduce their time-to-productivity.
Business Development – Sr. Executive
Payoda Technologies
Chennai
12.2016 - 04.2018
- Market Focus: US Market (SME, SI & VC)
- Achievement: Received a spot award for generating the maximum number of RFPs during the first quarter (April – June 2017).
Business Development – Sr. Executive
TVS Next
Chennai
11.2015 - 11.2016
- Market Focus: Europe & US Market
- Achievements: Awarded Star Performer of the Quarter (Jan – Mar 2016).
- Rated “Best” in the half-yearly performance review (Jan – June 2016).
- Successfully penetrated the European Financial Services & Insurance (FSI) industry, generating 13 enterprise-level RFPs and opportunities within the first 6 months.
Business Development – Sr. Executive
Photon Interactive Services, Inc
Chennai
06.2013 - 10.2015
- Market Focus: US Market
- Achievements: Closed 6 deals totaling over $2.3M in contract value across a diverse client base, including: Fortune 500 Company: $1.65M, Fortune 50 Companies: $216K & $99.5K, Enterprise & Start-up: $198K & $215K.
- Rated “Extraordinary” by the Corporate Function Head in the annual performance review for FY-2014.
Credit and Collections Sr. Representative
DELL SERVICES
Chennai
07.2011 - 06.2013
- Managed communications with healthcare providers and US insurance clients to verify benefits and eligibility.
- Prevented claim denials by initiating timely authorizations using appropriate medical terminology.
- Ensured accounts were processed correctly and all necessary steps were taken for resolution.
- Oversaw the quality of work for new associates on the team.
- Trained the team on regular client and process updates.
- Received 'On the Spot' appreciation cash awards for two consecutive quarters (2012-2013).
- Rated “Best” in the annual performance review for FY-2012.
Front Office Executive
Krish Infra
Chennai
08.2009 - 07.2011
- Served as the primary point of contact for customer inquiries, providing guidance and resolving issues.
- Greeted clients and visitors, ensuring a positive and professional first impression of the firm.
- Managed appointment scheduling for senior managers and clients.
- Coordinated logistics for meetings and conferences, including arranging refreshments.
- Handled and responded to email correspondence as directed by senior staff.
Coffee Operator
Siemens Information Systems Ltd
04.2007 - 08.2009
Coffee Operator
HCL Technologies
08.2006 - 04.2007
Book Keeper
Mortgage Shop
12.2004 - 08.2006
Education
Bachelor of Business Administration -
Tamil Nadu Open University
05.2011
SSLC -
Dr. B.M.S. Matriculation Higher Secondary School
04.2004
Skills
- Sales strategy
- Sales process optimization
- Effective communication
- Sales leadership and training
- Sales team training
- Sales pipeline management
- Sales funnel management
- Sales cycle management
Languages
- Tamil
- English
Personal Information
- Date of Birth: 03/03/89
- Nationality: Indian
- Marital Status: Single
Us Visa Status
B1 Visa valid until 11/30/34
Timeline
Director of Sales
Photon Interactive Services, Inc
05.2022 - Current
Manager - Sales
Photon Interactive Services, Inc
11.2020 - 05.2022
Assistant Manager - Sales
Photon Interactive Services, Inc
05.2018 - 11.2020
Business Development – Sr. Executive
Payoda Technologies
12.2016 - 04.2018
Business Development – Sr. Executive
TVS Next
11.2015 - 11.2016
Business Development – Sr. Executive
Photon Interactive Services, Inc
06.2013 - 10.2015
Credit and Collections Sr. Representative
DELL SERVICES
07.2011 - 06.2013
Front Office Executive
Krish Infra
08.2009 - 07.2011
Coffee Operator
Siemens Information Systems Ltd
04.2007 - 08.2009
Coffee Operator
HCL Technologies
08.2006 - 04.2007
Book Keeper
Mortgage Shop
12.2004 - 08.2006
Bachelor of Business Administration -
Tamil Nadu Open University
SSLC -
Dr. B.M.S. Matriculation Higher Secondary School