Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hi, I’m

Ravi Dalal

Senior Engineering Manager
Bengaluru
Ravi Dalal

Summary

Experienced hands on Software Engineering Leader with 16 years of software industry experience having proven record of building highly scalable and available application. Expert at tech management, people management and project management who has hired and built teams from scratch, delivered 0-1 products and maintained those systems. Having a strong sense of product management and customer experience acquired through working with industry expert product management professionals and managing different stakeholders.

Overview

19
years of professional experience

Work History

RingCentral

Senior Engineering Manager
8 2021 - Current

Job overview

  • Lead and manage 3 different teams in Platform and Integrations space and launched multiple new initiative and enhanced existing services.
  • Hired more than 15 engineers including backend, frontend and SDET ranging from college graduates to senior engineers to form 3 teams. Have coached multiple engineers and promoted to staff engineers.
  • Lead Platform Integrations team to build multiple integrations with RingCentral Webinar such as Marketo, Salesforce, Zapier and Hubspot. Architected a framework for integrations which reduced the development effort for a new integration from 20 person months to 5 person months.
  • Lead the team to launch RingCentral for Microsoft Teams 2.0 which was well received by customers having organically grown to more than 30k MAU
  • Build and lead Core Platform team of backend engineer and re-architecting the SMS components to have a single system to power all SMS needs in RingCentral.

Amazon

Software Development Engineer
01.2018 - 01.2021

Job overview

  • As part of Prime Video Marketing, built systems to engage Amazon customer with Prime Video through different marketing channels such as Amazon retail website, social platforms, emails and push notification
  • Designed and built integration channels with sub 50ms latency and three 9's availability to serve millions of requests and provide personalized prime video title recommendations.

Amazon Web Services (AWS)

Software Development Engineer
04.2017 - 01.2018

Job overview

  • Optimized System Manager Automations by adding concurrency and targetting, making it easy for customers to use System Manager on larger fleets.

Amazon

Software Develoment Engineer
10.2015 - 04.2017

Job overview

  • Designed and Developed Simulation platform for Transportation operation managers to simulate logistics changes and analyze the impact of the changes which resulted in catching any untended changes impacting logistics platform negatively before deploying to production.

Amazon

Software Development Engineer
09.2013 - 09.2015

Job overview

  • Designed and developed tools for Operation Managers to configure complex logistics network in optimum way making sure that no manual error reach production which involves validation and providing simulation tools to users.

Pitney Bowes

Advisory Software Engineer
05.2013 - 09.2013

Job overview

  • Working on vehicle routing software, developing enterprise application on Java, Spring using graph theoretical algorithms for high performance and accuracy.

Pitney Bowes

Senior Software Engineer
01.2011 - 04.2013

Job overview

  • Develop GIS software deployed on cloud using java which are used across the globe for developing GIS applications.

Clearsenses

Senior Member Technical Staff
05.2010 - 01.2011

Job overview

  • Independently developed prototype and then developed internet application in insurance domain for eminent US client
  • Taken part in full product lifecycle including prototyping, requirement gathering, architecting and developing the product.

Ericsson

Software Engineer
07.2009 - 04.2010

Job overview

  • Developed reliable and efficient telecom software for real-time charging of prepaid and postpaid customers
  • Developed Eclipse plugin for in house software development.

CDACINDIA

Project Engineer
08.2005 - 07.2007

Job overview

  • Developed and participated in architecting the NSDG software, which is used as national ESB for better e-Governance.

Education

Indian Institute of Technology Madras
Chennai

Master of Technology from Computer Science And Engineering
04.2001

University Overview

Institute of Management Technology, Ghaziabad
Ghaziabad, India

Post Graduate Diploma in Management from Business Management
04.2001

University Overview

C-DAC
Bengaluru, India

Post Graduate Diploma in Advanced Computing from Computer Science And Programming
04.2001

University Overview

Kurukshetra University
Haryana, India

Bachelor of Technology from Information Technology
04.2001

University Overview

Skills

Leadership

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Websites

Timeline

Software Development Engineer
Amazon
01.2018 - 01.2021
Software Development Engineer
Amazon Web Services (AWS)
04.2017 - 01.2018
Software Develoment Engineer
Amazon
10.2015 - 04.2017
Software Development Engineer
Amazon
09.2013 - 09.2015
Advisory Software Engineer
Pitney Bowes
05.2013 - 09.2013
Senior Software Engineer
Pitney Bowes
01.2011 - 04.2013
Senior Member Technical Staff
Clearsenses
05.2010 - 01.2011
Software Engineer
Ericsson
07.2009 - 04.2010
Project Engineer
CDACINDIA
08.2005 - 07.2007
Indian Institute of Technology Madras
Master of Technology from Computer Science And Engineering
04.2001
Institute of Management Technology, Ghaziabad
Post Graduate Diploma in Management from Business Management
04.2001
C-DAC
Post Graduate Diploma in Advanced Computing from Computer Science And Programming
04.2001
Kurukshetra University
Bachelor of Technology from Information Technology
04.2001
Senior Engineering Manager
RingCentral
8 2021 - Current

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