RAVI DUTT TYAGI
Software Engineer
Gurugram
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Deputy Manager Technology
Digivive Services Pvt. Ltd.
Gurugram
05.2018 - Current
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
Technology Service Manager
Jiffy Siftware Solutions
Meerut
03.2015 - 05.2018
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Technical Support Engineer
Hitsquare Media & Advertising Pvt. Ltd
Noida
06.2014 - 03.2015
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Served as primary point of contact for support relating to owned solutions and products.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Delivered Tier-3 support and SME input to internal and external customers.
- Researched new tactics to better hone responses and shorten remediation times.
Technical Support Engineer
U2opia Mobile Pvt Ltd
Gurugram
05.2013 - 06.2014
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Served as primary point of contact for support relating to owned solutions and products.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Communicated with stakeholders to share critical technical information and deliver project updates.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
Education
Master of Computer Applications - Computer Scince
Kalka Institute For Research And Advanced Studies
Meerut 07.2009 - 05.2012
Bachelors's in Computer Application - Computer Scince
Kalka Institute For Research And Advanced Studies
Meerut 08.2006 - 05.2009
Intermediate - Mathematics
Ch. P.N.S.K.V. INTER COLLEGE
Meerut 07.2004 - 05.2006
High School - Mathematics
B.S.S Inter College
Meerut 07.2003 - 05.2004
Skills
Java
Playing Cricket
- Active member of local cricket team and company team as well, participating in regular matches and tournaments.
- Demonstrated strong teamwork, communication, and leadership skills on and off the field.
- Developed strategic thinking, decision-making, and adaptability through competitive gameplay.
- Enhanced physical fitness, discipline, and perseverance through regular training and practice.
- Contributed to a positive team culture by fostering camaraderie and sportsmanship.
Timeline
Deputy Manager Technology
Digivive Services Pvt. Ltd.
05.2018 - Current
Technology Service Manager
Jiffy Siftware Solutions
03.2015 - 05.2018
Technical Support Engineer
Hitsquare Media & Advertising Pvt. Ltd
06.2014 - 03.2015
Technical Support Engineer
U2opia Mobile Pvt Ltd
05.2013 - 06.2014
Master of Computer Applications - Computer Scince
Kalka Institute For Research And Advanced Studies
07.2009 - 05.2012
Bachelors's in Computer Application - Computer Scince
Kalka Institute For Research And Advanced Studies
08.2006 - 05.2009
Intermediate - Mathematics
Ch. P.N.S.K.V. INTER COLLEGE
07.2004 - 05.2006
High School - Mathematics
B.S.S Inter College
07.2003 - 05.2004
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