Ravikant Badola
Bhopal
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
13
13
years of professional experience
Work History
Store Manager
Inovative Retail Concept pvt Ltd
08.2019 - Current
- Manages the store team to ensure smooth operations, customer service, sales, profit margins and on-time delivery of orders
- Develops action plans for efficient inventory management, timely replenishment and quality control of products delivered to the store
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Prepared monthly reports on sales figures, expenses, profits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Established store tactics and strategies to achieve operational performance and sales goals.
Sr. Sales Executive
C.I Mahindra
Bhopal
01.2018 - 08.2019
- Develop an in-depth understanding of our current car inventory and use that knowledge to encourage customers to make a Purchase
- Manage Sales In High end Vehicles
- Work with our marketing team to grow our customer base
- Work with the Finance manager to develop sales agreement that benefit the company as well as the customer
- Collaborated with our Purchase Manager to offer attractive deal on exchange with used vehicle
- Achieved 2nd best Sales Associate in the first month at the company
- Won top seller prize for two consecutive months, achieving 155% and 203% of monthly Sales
- Recognised as top assistant for customer experience in the month of [month]Achieve
Cluster Manager
Ondoor Pvt Ltd
Bhopal
09.2016 - 07.2017
- Service current accounts and develop new accounts to meet sales target through effective technical sales presentation and utilisation of support services
- To source and secure new business to ensure optimal growth for products, in accordance with new business target set
- Monitor competitive activity and report significant developments to management
- Managing Store – 5
- Manage Team of 40 Members
- Sales, Online activity
- Join as a sales officer and got promoted as cluster manager (sales)
- As a store opening team manager build a strong and knowledgeable team
Sales Development Assistant
Fizzy Food Labs Pvt Ltd
Bhopal
12.2015 - 09.2016
- Ordered and managed stock; stocked shelves
- Served and assisted customers on checkouts
- Answered the phone and helped with queries/complaints, remaining professional at all times
- Helped train new members of staff
- Handling 5 Stores of M.P
- Focused on Marketing and Sales Projection
- Manage team of 5 members
- I have achieved all target and spend store in very short time
Team Leader
Hyper City Retail India Pvt Ltd
Bhopal
09.2011 - 12.2015
- Takes a supervisory role on a day-to-day basis, in a fast-paced retail environment
- Achieves personal sales targets in line with KPI objectives
- Supports Store Manager with recruitment and providing on-the-job training
- Creates a welcoming environment and provides excellent customer service including learning about products
- Manage team of 15 members
- Managing all daily operational task / Home delivery etc
- Got Appreciation letter For Well maintaining warehouse
- Join as a Sales associate and got promoted as team leader
Education
B.Com - Computers
Barkatullaha University
Bhopal01.2009
H.S.C -
Excellence School
Bhopal01.2006
Skills
- MMS (Retail Software for operations)
- Internet
- MS Office
- Ability to take quick decisions
- Handle work pressure
- Sustainable at cosmopolitan environment
- Store operations oversight
- Store operations
- Relationship building and management
- Team leadership and coaching
- Sales expertise
- Store opening and closing procedures
- Budgeting and cost control
- Maximizing profitability
- Strategic thinker
Accomplishments
- Got Appreciation letter For Well maintaining warehouse.
- Joined as a Sales associate and got promoted as team leader.
- Achieved all targets and spent store in very short time.
- Joined as a sales officer and got promoted as cluster manager (sales).
- As a store opening team manager built a strong and knowledgeable team.
- Achieved 2nd best Sales Associate in the first month at the company.
- Won top seller prize for two consecutive months, achieving 155% and 203% of monthly Sales.
- Recognised as top assistant for customer experience.
Languages
- Hindi
- English
Personal Information
- Date of Birth: 08/05/88
- Gender: Male
- Marital Status: married
Timeline
Store Manager
Inovative Retail Concept pvt Ltd
08.2019 - Current
Sr. Sales Executive
C.I Mahindra
01.2018 - 08.2019
Cluster Manager
Ondoor Pvt Ltd
09.2016 - 07.2017
Sales Development Assistant
Fizzy Food Labs Pvt Ltd
12.2015 - 09.2016
Team Leader
Hyper City Retail India Pvt Ltd
09.2011 - 12.2015
B.Com - Computers
Barkatullaha University
H.S.C -
Excellence School
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