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RAVIKANT CHAUHAN
Venue Manager( Sly Granny Goa)
Bijnor
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Venue Manager( Sly Granny )
Azure Hospitality Services Private Limited
Goa
10.2021 - Current
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Trained new employees on proper protocols and customer service standards.
Restaurant Manager( Foxtrot, Mamagoto)
Azure Hospitality Pvt Ltd
New Delhi , Hyderabad, Bangalore , Kolkata, Chennai , Gurugram
01.2013 - 01.2021
- Led and directed team members on effective methods, operations, and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Developed unique events and special promotions to drive sales.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Assistant Manager
Subway
New Delhi
01.2012 - 01.2013
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Cafe Incharge
Cafe Coffee Day
Delhi NCR
01.2008 - 01.2012
- Worked well in a team setting, providing support and guidance.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Provided professional services and support in a dynamic work environment.
Education
Bachelor of Arts - English
GSPGC
Bijnor 07.2011 - 06.2014
Higher Secondary - Science Education
GSIC
Bijnor 07.2005 - 06.2006
High School -
GSIC
Bijnor 07.2003 - 06.2004
IATA/UFTAA - Air Fare Ticketing & Hospitality Management
IIET
Meerut 07.2006 - 03.2007
Skills
Event planning and management
Interests
Travelling
Swimming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Venue Manager( Sly Granny )
Azure Hospitality Services Private Limited
10.2021 - Current
Restaurant Manager( Foxtrot, Mamagoto)
Azure Hospitality Pvt Ltd
01.2013 - 01.2021
Assistant Manager
Subway
01.2012 - 01.2013
Bachelor of Arts - English
GSPGC
07.2011 - 06.2014
Cafe Incharge
Cafe Coffee Day
01.2008 - 01.2012
IATA/UFTAA - Air Fare Ticketing & Hospitality Management
IIET
07.2006 - 03.2007
Higher Secondary - Science Education
GSIC
07.2005 - 06.2006
High School -
GSIC
07.2003 - 06.2004
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