Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline

Ravikanth Dasaradhi

Warangal

Summary

Dynamic leader with a proven track record at Landmark Premium Cars Pvt Ltd, excelling in operations management and strategic planning. Leveraged team leadership and customer service skills to boost company performance and enhance customer satisfaction. Achieved significant improvements in efficiency and profitability, demonstrating exceptional decision-making and relationship-building abilities.

Overview

2023
2023
years of professional experience

Work History

Manager

Landmark Premium Cars Pvt Ltd
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Multi-Unit Operation Manager

Etrio Automobiles Pvt Ltd
  • Improved overall store performance by implementing efficient multi-unit operations strategies and streamlining communication processes among units.
  • Led the successful launch of new store locations from site selection to grand opening events while adhering to budgetary constraints and corporate guidelines.
  • Enhanced customer satisfaction levels by ensuring consistent service delivery, training staff on best practices, and addressing customer feedback promptly.
  • Streamlined supply chain processes leading to reduced lead times enabling prompt product availability in all locations.
  • Managed vendor relationships for multiple units to ensure timely deliveries of products while negotiating favorable contract terms.
  • Increased operational efficiency by establishing standardized procedures for daily tasks and conducting regular audits to ensure compliance.
  • Contributed to the formulation of strategic plans incorporating input from stakeholders at every level within the organization supporting long-term growth objectives.
  • Oversaw facility maintenance across various locations for optimal functionality, safety compliance, and aesthetic appeal.
  • Championed employee development initiatives such as skill-building workshops and team-building activities to foster a positive work culture for all staff members.
  • Adapted quickly to constantly changing market conditions by conducting thorough analyses of industry trends, competition, and customer preferences.
  • Optimized staff scheduling to maximize productivity while maintaining exceptional customer service standards in all locations.
  • Conducted comprehensive risk assessments for each location identifying potential hazards and implementing necessary corrective actions for enhanced safety measures.
  • Facilitated regular meetings with unit managers for performance reviews, sharing best practices, and addressing any operational challenges.
  • Developed strong teams of high-performing personnel through recruitment, coaching, mentoring, and ongoing performance evaluations.
  • Implemented innovative sales strategies to drive revenue growth and establish the company as a leading competitor within the market.
  • Boosted profitability across multiple locations through effective cost control measures, resource allocation optimization, and inventory management.
  • Collaborated with cross-functional teams including marketing, finance, and human resources to align organizational goals with day-to-day operations.
  • Successfully turned around underperforming units by identifying root causes of issues and implementing targeted improvement measures.
  • Drove sales growth in each unit by designing and executing targeted marketing campaigns aligned with company objectives and market trends.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Increased profit by streamlining operations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Manager

Jasprr Industries Pvt Ltd

Team Leader

Automotive Manufacturer Pvt Ltd

Manager

Sridhana Lakshmi Auto Agencies Pvt Ltd
08.2021 - 07.2022

Education

B.com - Comerises

Kakathiya University , Warangal
04.2003

Skills

  • Team leadership
  • Customer service
  • Decision-making
  • Time management
  • Project management
  • Strategic planning
  • Relationship building
  • Staff training and development
  • Operations management
  • Customer relationship management (CRM)
  • Verbal and written communication
  • Cross-functional teamwork
  • Documentation and reporting
  • Performance evaluations
  • Task delegation
  • Business development
  • Workforce management
  • Staff management
  • Schedule preparation
  • Complex Problem-solving
  • Project planning
  • Goal setting
  • Performance management
  • Negotiation
  • Business administration
  • Policy implementation
  • Budget control
  • Staff development
  • Financial management
  • Lead generation
  • Marketing
  • Expense tracking
  • Sales management
  • Product management
  • Shift scheduling

Additional Information

Eable to work any work

Languages

English
Upper intermediate (B2)

Timeline

Manager - Sridhana Lakshmi Auto Agencies Pvt Ltd
08.2021 - 07.2022
Manager - Landmark Premium Cars Pvt Ltd
Multi-Unit Operation Manager - Etrio Automobiles Pvt Ltd
Manager - Jasprr Industries Pvt Ltd
Team Leader - Automotive Manufacturer Pvt Ltd
Kakathiya University - B.com, Comerises
Ravikanth Dasaradhi