Results-oriented Sr Project Manager specializing in compliance and risk project delivery. Expertise in payment processing and stakeholder engagement, managing over 25 programs while improving client satisfaction through effective communication and strategic problem-solving. Focused on timely project completion and innovative solution implementation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sr Project Manager
In-Solutions Global Ltd.
Mumbai
08.2022 - Current
Led the planning, execution, and delivery of compliance and risk projects, ensuring alignment with regulatory requirements per RBI PPI master direction.
Strong understanding of Debit Card, Prepaid Card, Credit card, Card Loading, Transaction Settlement and reconciliation, risk frameworks (e.g., e-FRM, FRM Modules), and compliance requirements (AML, KYC, RBI Audit).
experience in Debit Card issuing/acquiring, ATM/POS channels, and payment switch implementations...
Monitor and Responsible for onsite UAT and SIT Activity and Sign Off.
Collaborate with stakeholders to define project scope, timelines, and objectives, while mitigating risk and ensuring compliance.
Served as primary liaison among compliance, risk teams, and business units, delivering regular project status updates and risk assessments.
Coordinated requirement gathering and DOU sign-off with functional teams and clients, facilitating project alignment.
Creating and maintaining a process for open communication between product owners, and development, and QC teams.
Demonstrated strong analytical skills to solve complex problems.
Work closely with the product owners, development Team and QC team to responsible for overseeing client requirement development and release for UAT.
Analyze production Issues (outages, scheduled downtime, bugs, etc.) to determine causes of nonconformity with product specifications and/or operating production problems.
Partner with IT teams to resolving technical and non-technology related issues impacting multiple teams/groups, escalating to management and managing the resolution.
Developed detailed project plans and communicated deadlines, ensuring timely project completion.
Inspected products and services to comply with quality standards.
Actively listened to customers to fully understand requests and address concerns.
Achieved desired results by monitoring project progress, anticipating potential bottlenecks, and implementing preventative action.
Navigated issues and delays calmly and professionally, seeking ways to resume project momentum to avoid missed deadlines.
Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
Managed 25+ program managers and multiple corporate PPI issuance programs per SLA.
Launched PPI Full/Min KYC GPR Card issuance flow as per compliance.
PAN Validation integration with prepaid system Mobi Pay mobile app launched.
Launch Customer Portal with Card control facility.
Enhanced due diligence (EDD) implemented in prepaid system.
INR multi wallet launched in prepaid program.
Sr Program/Project Manager
Datavision Software Solutions Pvt. Ltd.
Pune
09.2007 - 08.2022
Design and deliver and implement customized Core Banking and Retail Banking solutions tailored to client needs.
Initiated project scoping, gathered requirements, and conducted high-level design for retail corporate banking and lending functionality.
Act as a strategic advisor, guiding clients on best practices in Core Banking and Retail Banking.
Work closely with internal teams to ensure smooth solution delivery.
Managed multiple projects for legacy system data migration, RTGS/NEFT, ATM, POS, E-Com, and IMPS transaction interfaces, ensuring seamless switch integration and mobile banking implementation.
Developed detailed project schedules to ensure timely delivery of solutions.
Drive to provide leadership and direction for accomplishing goals and taking ownership from strategy to execution.
Identified and engaged key stakeholders in ongoing activity, maintaining productive, profitable relations.
Navigated issues and delays calmly and professionally, seeking ways to resume project momentum to avoid missed deadlines.
Achieved desired results by monitoring project progress, anticipating potential bottlenecks, and implementing preventative action.
Effectively managing communication with all project stakeholders, coordinating with other project streams from mobilisation phase until successful go-live and project closure.
Analyze production issues (outages, scheduled downtime, bugs, etc.) to determine causes of nonconformity with product specifications and/or operating production problems.
Led project scope development with estimates, budgets and schedules to plan successful projects.
Built strong relations with subcontractors and vendors to optimize cost savings and ensure timely per-construction completion.
Executed migration and implementation of fastest core banking system for Nagaland State Co-op Bank, enhancing service delivery.
Implemented and migrated DC/ DR project sites for DCC and Co-Operative banks within time frame.
Implemented and migrated multiple Banks legacy system data into core Banking system.
Mobile Banking integration with Core Banking system.
AMLO Module integration with Core Banking system.
Multiple switch vendors integration with Core Banking system (for ATM/ POS/ E-Com /IMPS transaction Interfaces).
Integration of RTGS/NEFT/IMPS module with multiple Banks (sponsor bank) switch.
Sr System Engineer
Zenith InfoTech Ltd.
Mumbai
12.2006 - 09.2007
Managed multiple legacy system data migration projects for TBA system.
Analyzed data and mapped core system data structure to prepare migration scripts.
Identified issues, analysed information and provided solutions to problems.
Collaborated with team members to deliver customer service in line with SLA and strategies.
Managed complaints with calm, clear communication and problem-solving.
Maintained and built positive client relationships.
Structured schedules to complete tasks and streamline workflows.
Helped teams with assignments and deliverables.
Education
Bachelor of Commerce -
YCM Open University
Pune, India
01.2012
Diploma in Computer Science & Engineering - Engineering
Retail Banking, Commercial Banking, Digital Payments Domain, Projects/Accounts Management and Implementation, Experience in ETL Testing, Experience in Data / Application Migration, Oracle PL/SQL
Timeline
Sr Project Manager
In-Solutions Global Ltd.
08.2022 - Current
Sr Program/Project Manager
Datavision Software Solutions Pvt. Ltd.
09.2007 - 08.2022
Sr System Engineer
Zenith InfoTech Ltd.
12.2006 - 09.2007
Bachelor of Commerce -
YCM Open University
Diploma in Computer Science & Engineering - Engineering
Project Manager/ SR Operation Manager (Operations) at Sai Edu-care Pvt Ltd SAI GROUP OF COMPANYProject Manager/ SR Operation Manager (Operations) at Sai Edu-care Pvt Ltd SAI GROUP OF COMPANY