Ravikiran B. Narhe

Experienced with transaction processing, ensuring smooth and precise operations. Utilizes advanced problem-solving skills to address and resolve issues efficiently. Track record of maintaining compliance with industry standards and enhancing workflow processes.

Professional in transaction processing with strong background in financial services. Adept at streamlining processes, ensuring compliance, and maintaining high accuracy levels. Effective team collaborator focused on delivering results and adapting to changing needs. Skilled in data analysis, problem-solving, and client communication. Dependable and results-driven with keen eye for detail.

Diligent analyst with strong background in transaction processing. Managed complex tasks and ensured accurate and timely processing of transactions, contributing to operational efficiency. Demonstrated analytical skills and effective problem-solving in high-pressure environments.

Business savvy professional with nine years of experience accountable for modernizing financial transactions to create value for both clients and constituents. Maximized complex validations and applied logical and analytical skills. Outstanding skills in prioritizing and executing tasks in fast-paced environments.

Professional in finance and transaction processing, bringing valuable experience in managing financial data and transactions. Known for reliability and adaptability in dynamic environments, with focus on team collaboration and results-driven performance. Possesses key skills in data management, problem-solving, and effective communication.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

• Received RNR Award multiple times each year
• Star of Business Award in 2018 and 2022
• RSA Encore Award in 2019, 2022, 2023
• OPS Hero for Every Quarter in 2016 - 2020, 2022, and 2023
• Performer of the Month for every year 2016 - 2020, 2022, 2023
• Received several appreciations from the UK for excellent work in every Month

• I am currently working for RSA - Commercial team. It is an insurance based operations process based in the UK. The name RSA stands for Royal and Sun Alliance Insurance. RSA process has been associated with Accenture for more than 7.5 years now.
• I work in the non-voice part of the process, and we deal with work received over emails. To start with, I have worked in the Risk Solutions - GSL team, wherein we have dealt with Client's addresses for their businesses which are spread all over the world. We would have to calculate the risk involved in a particular area/zone.
• Then I moved to E Trade team wherein we now deal with the client's data in the form of their policy numbers, their address, and other important details relating to the client’s insurance policy. Apart from the BAU, I prepare the daily reports and all other kinds of data which is required by the management, for my team. I work on the Quality target sheets for the month. Additionally, I handle the team in absence of my supervisor. I have also learnt how to operate Automation bots for my team’s process. I have been dealing with 6 bots now since the year 2018.
• I also prepare and work on automation data and reports on a daily, weekly and monthly basis. I also monitor and link with the Automation and the local tech team to resolve any issues arising in the Automation process. I do interact with the client face to face during client visit at my workplace. I also interact with the client over calls and emails. I have received a lot of appreciation for my work from my client and the management in the form of monetary awards.
• Seeing my consistent quality and high performance, then I moved to Professional Finance Team (Profin) process team wherein we now deal with the client's data in the form of their policy with non-motor Insurance products like Professional Indemnity, Personal Accident, Business travel and Bordereaux policies. My work comprises of policy servicing viz – setting up new business, mid-term amendments, lapse/cancellation, and renewal of policies on policy system and creating policy documents as per standards process training material.
• Analyzing of claims made by policymakers to establish whether it satisfies the policy conditions, Processed claims renewals review and with claims load with help of CCS tool. Also we create claim reports of different policies as per requirement from UK underwriter & Broker.
• In the year 2019, I enrolled myself for CII (Chartered Institute of Insurance). This is a competency certification of Insurance in the UK. I successfully cleared this examination which added value to my skills for the insurance domain

• Proficient in MS Office

• Completed Gov. Maharashtra Course (MS-CIT)

• Familiar with UKRIS, ENTERPRISE, SICS, AIS, CSI, CCS, GRA, Acturis Online tool

• SharePoint

• Star of Business Award in 2018 and 2022

• RSA Encore Award in 2019, 2022, 2023

• OPS Hero for Every Quarter in 2016 - 2020, 2022, and 2023

• Performer of the Month for every year 2016 - 2020, 2022, 2023

MS-CIT

Study of Moon and the rest of the solar system.