Ravikiran Dushetti

• Maintained current understanding of market conditions, compliance standards and best practices.
• Championed adoption of new software tools that streamlined workflows across multiple departments.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Proficient in Azure Sentinel for incident detection, response, and risk management
• Implemented CIS benchmarks to enhance security posture for infrastructure devices.
• Managed digital certificates, including PKI infrastructure and DigiCert services.
• Utilized Qualys for proactive vulnerability assessment and remediation.
• Led disaster recovery (DR) exercises, ensuring preparedness and effective response.

• Proficient in managing the entire lifecycle of servers, including deployment, maintenance, and decommissioning.
• Utilized SCCM for software management, patch deployment, and operating system distribution across a large number of Windows-based computers.
• Proficient in creating and packaging PowerShell scripts into .NET executables, ensuring security and preventing unauthorized modifications.
• Administered HP Operations Manager (HPOM) and System Center Operations Manager (SCOM) for monitoring and maintaining server health and performance.

• Proficient in administering Microsoft Azure Infrastructure as a Service (IaaS), ensuring secure, scalable, and efficient cloud services.
• Utilized Sophos AntiVirus for robust protection against known and emerging malware threats.
• Managed backups and data protection using NetBackup 7.7.3, ensuring data integrity and disaster recovery readiness.
• Proficient in managing the complete lifecycle of servers, including deployment, maintenance, and decommissioning.

Project Overview:

The NMDC Corporate Intranet Project aimed to establish seamless connectivity between NMDC Head Office (HO) and its various Project Offices. As part of the project team, I played a crucial role in ensuring efficient communication and data exchange across the organization.

• Successfully maintained network stability, minimizing disruptions during critical business operations.
• Collaborated with cross-functional teams to troubleshoot network issues promptly.
• Contributed to the overall efficiency of NMDC communication infrastructure.

• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.