Ravikiran Sharma
Pune
Summary
Solution Architect at Amdocs | Specializing in Cloud Migration Solutions on Azure and AWS | Overall 12+ Years of Development, DevOps, and Solutioning Expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cloud Solution Architect
Amdocs
Pune
08.2024 - Current
- Collaborate with application teams to understand the current on-premises Mainframe architecture and design a POC target architecture on AWS
- Create detailed architectural design documents and diagrams for the POC using Draw.io and Visio, ensuring clarity and alignment with project goals
- Implement the POC cutover process, including data migration, testing, and rollback plans, to validate the transition from Mainframe to AWS Cloud
- Monitor and evaluate the performance of the POC infrastructure using AWS CloudWatch, adjusting as needed to optimize performance
- Document the outcomes and lessons learned from the POC to inform future Terraform-based AWS implementations
- Lead technical discussions with AWS Architects to develop and refine the POC solution
- Mentor platform engineers on the implementation of the POC architecture using Terraform
- Develop CI/CD pipelines to automate the deployment of the POC infrastructure, ensuring rapid and consistent provisioning
Cloud Technology Specialist
Amdocs
Pune
12.2020 - 07.2024
- Extensive experience in cloud migration and digital transformation programs, with a strong emphasis on leveraging Terraform for infrastructure automation
- Proficient in designing and developing Infrastructure as Code (IaC) using Terraform to automate the provisioning and management of cloud resources
- Developing and managing Terraform modules to standardize and reuse infrastructure configurations across multiple environments, enhancing efficiency and consistency
- Expertise in using Terraform to build and deploy Packer images for various environments, including POC, Dev, Prod, and Non-prod, ensuring streamlined and repeatable deployments
- Designing and developing CI/CD pipelines to ensure seamless and automated infrastructure deployments, integrating Terraform for consistent infrastructure management
- Designing and architecting solutions on the Microsoft Azure platform, leveraging Terraform to address large and complex customer problems
- Proficient in Ansible and configuration management systems, with a focus on integrating Terraform for comprehensive infrastructure automation
- Adept at designing and developing solutions that meet business and IT needs, creating solution roadmaps, and driving POCs
- Exceptional cross-team collaboration and communication skills, partnering with Microsoft stakeholders to promote the adoption and development of Terraform-based solutions
Software Developer
Amdocs
Pune
12.2019 - 11.2020
- Support of Major solutions: Eliminate Final Bill/AT&T Once Bill/Enabler 9.1/Rate Change
- Dedicated Support to Amdocs Invoicing/AmDD Application and Interacting Application Ensemble/CM/OMS/Accounts and Receivables/Turbo Charging
- Focal for Planning Daily Targets/SLA Management/Business Escalations/Defect Resolutions
- Guarding Outage/Billing Service Level Agreements (SLAs) set by AT&T
- Automation of Manual/Redundant activities and Production
- Work with Delivery/Testing Team for Implementation of corrective and preventive actions
Technical Specialist
Tech Mahindra Ltd
Pune
01.2018 - 11.2019
- Provided L2 Level Support for Java applications, test servers, databases, applications, and web services, ensuring high availability and performance
- Debugged and analyzed applications, WebLogic, and Tomcat on Linux/Windows platforms, identifying, and resolving issues promptly
- Monitored and optimized Linux/Windows server performance, including file system utilization and batch job execution, to maintain system efficiency
- Investigated and analyzed tickets and processes to develop solutions and permanent fixes, enhancing system reliability
- Collaborated with L3 support teams to implement corrective and preventive actions, ensuring long-term stability and performance
- Work with L3 support Team for Implementation of corrective and preventive actions
Software Support Engineer
Amdocs
Pune
01.2014 - 01.2018
- Provided L2 Level Support for Java applications, test servers, databases, applications, and web services, ensuring high availability and performance
- Supported major solutions, including Eliminate Final Bill, AT&T Once Bill, Titan, IPUB, Cap on Internet Usages, OMS 8.1, Enabler 9.1, and Rate Change, ensuring robust and scalable implementations
- Provided dedicated support to Amdocs Invoicing, AmDD Application, and interacting applications such as Ensemble, CM, OMS, Accounts and Receivables, and Turbo Charging, ensuring seamless integration and functionality
- Led planning for daily targets, SLA management, business escalations, and defect resolutions, ensuring timely and effective issue resolution
- Automated manual and redundant activities in production, significantly improving operational efficiency and reducing error rates
- Scoped, designed, and supported major solutions, including conversion from legacy systems to Amdocs Solution, Shared Data Group, Installment Plan Implementation, and Rate Change, driving modernization and innovation
- Streamlined the Mexico Bill Stamping and Factura process with clients, enhancing accuracy and efficiency in billing operations
NOC Engineer
GTL Limited
Pune
03.2012 - 01.2014
- 24x7 I-WAN network and element monitoring & management, utilizing Linux shell scripts to automate monitoring tasks and ensure continuous uptime and performance
- Managed fault detection and resolution through NMS, troubleshooting BTS and CPEs, and automating diagnostic tasks with Linux shell scripts to maintain network integrity
- Performed monthly software updates, automating these processes with shell scripts to minimize downtime and manual intervention
- Configured live alarm monitoring through OSS and developed automated alarm templates using shell scripts to ensure timely alerts and responses
Education
Bachelor of Engineering - Electronics & Communications
North Maharashtra University
Jalgaon06.2011
Skills
- Shell scripting
- Linux commands
- Python programming
- GitHub
- Azure DevOps
- CI/CD
- Jenkins
- Terraform
- Ansible
- Packer
- Cloud migration
- Optimization
- Modernization
Certification
- Microsoft Certified: AZ-400: Designing and Implementing Microsoft DevOps
- Microsoft Certified: AZ-303: Microsoft Azure Architect Technologies
- Microsoft Certified: AZ-204: Developing Solutions for Microsoft Azure
- Microsoft Certified: AZ-104: Microsoft Azure Administrator
- Microsoft Certified: AZ-900: Azure Fundamentals
Awards
- Monetary Recognition Award, 02/01/21
- Amdocs VALUE Award, 08/01/20
- Appreciation for Contribution in ATT Mexico Production Activities, 05/01/20
- Tech-M BRAVO Award, 09/01/19
- Innovator of the Quarter, 09/01/17
- Monetary Recognition Award, 08/01/17
- Monetary Recognition Award, 02/01/17
- Amdocs Innovator Award for Automation Tools, 07/01/16
- Outstanding Contribution in ATT Light Speed Amdocs Enabler 9.1 Upgrade, 04/01/15
- Outstanding Contribution in Handling ATT Light Speed Amdocs Billing Cycle Crisis, 10/01/14
Timeline
Cloud Solution Architect
Amdocs
08.2024 - Current
Cloud Technology Specialist
Amdocs
12.2020 - 07.2024
Software Developer
Amdocs
12.2019 - 11.2020
Technical Specialist
Tech Mahindra Ltd
01.2018 - 11.2019
Software Support Engineer
Amdocs
01.2014 - 01.2018
NOC Engineer
GTL Limited
03.2012 - 01.2014
Bachelor of Engineering - Electronics & Communications
North Maharashtra University
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