Ravi Kumar Amarthapudi
Guntur
Summary
Adept at managing multiple tasks with a track record of enhancing customer engagement, I leveraged my innovative thinking and effective communication skills to elevate dining experiences. Specializing in food safety and customer service, I consistently met and exceeded service expectations, contributing to a significant improvement in guest satisfaction.
Overview
5
5
years of professional experience
Work History
Restaurant waiter
The residence Maldives
05.2022 - Current
- Greet and seat customers promptly and courteously
- Take orders accurately and bring food and beverages promptly
- Provide customers with information about menus, food and beverages
- Follow all safety and sanitation guidelines
- Handle customer complaints and provide appropriate solutions
- Up sell additional products when appropriate
- Process payments and provide change and receipts
- Maintain cleanliness of dining area, service areas
- Adhere to all food safety and sanitation guidelines
- Assist with kitchen operations as needed
- Restocked supplies and food items to ensure the restaurant was fully prepared for service
- And also experienced in doing private dining.Preparing orders, arranging trays, delivering items to guest rooms, maintaining a clean working area, collecting payments, and minimizing wastage and breakage
Waiter
mar symantech
Hyderabad
07.2020 - 04.2022
- Greets all guests, provides eye contact, and a warm greeting, and engages in pleasant hospitality during every interaction.
- Taking food and drink orders, and engaging with customers to enhance their experience.
- Serve food and drinks to customers in a professional and courteous manner.
- Handling customer inquiries and complaints professionally, and in a good manner.
- Present bills and process customer payments accurately, handle cash, credit cards, and other forms of payment.
- Organizing and maintaining a tidy work environment.
- Managing a fast-paced environment, multitasking, and adapting to changing customer needs.
event waiter
Dubai world trade
Dubai
09.2019 - 03.2020
- Set up and break down both buffet and meal functions
- Service customers in a very professional and quick manner
- Maintain inventory and record of products
- Build working relationships with patrons and coworkers
- Utilize the highest level of guest service skills in order to maximize the satisfaction of patrons
- Perform multiple tasks simultaneously
- Meet and exceed production time schedules
- Lift heavy weights while standing for long periods to get the job done
Education
bachelors -
Westin college of hotel management
Hyderabad05.2020
intermediate -
The government junior college
Siri Puram05.2016
Skills
- Innovative Thinking
- Proficient in Stressful Situations
- Team Leadership
- Effective Customer Engagement
- Food handling and serving
- Skilled in Managing Multiple Tasks
- Product knowledge
- Cash handling
- Problem solving
- Food safety and sanitation
- Time management
- Flexible
- Easily adaptable
- Clear Verbal Communication
Awards
- Best Employee of the Month
- Nominee for Best Grooming Award
Languages
- English
- Hindi
- Telugu
Timeline
Restaurant waiter
The residence Maldives
05.2022 - Current
Waiter
mar symantech
07.2020 - 04.2022
event waiter
Dubai world trade
09.2019 - 03.2020
bachelors -
Westin college of hotel management
intermediate -
The government junior college
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