Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Father Name
Mother Name
Marital Status
Personal Information
Hobbies and Interests
Disclaimer
Timeline
Generic
Ravi Kumar Verma

Ravi Kumar Verma

Bengalore

Summary

To Acquire a job in the field of food and beverage and be a part of Progressive Organization that Give a Scope to Enhance Knowledge , skills and reach the pinnacle in the field of determination , Dedication and Hardworking , Willing to learn and Result Oriented .

Overview

8
8
years of professional experience

Work History

Senior Stewards

Churchill Restobar J.P Nagar
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
  • Assisted servers by providing glassware and utensils to guests.
  • Contributed to a positive workplace culture by fostering an environment of open communication, mutual respect, and camaraderie among the stewarding team members.

Tr.Captain

(Black Rain Hospitality Pvt Ltd)
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Executive

Erae automotive pvt Ltd
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Collaborated with back-office team members to facilitate seamless business execution.
  • Increased revenue through effective negotiation of contracts with clients and suppliers.

Sr.captain

Pebble Street Hospitality
01.2023 - Current
  • Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
  • Increased safety standards by implementing rigorous training programs for crew members.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Sales Agent

Ahaa Citizens private limited
03.2016 - 04.2017
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Adjusted sales scripts to better target needs of specific individuals, boosting sales by 70%.

Education

Pursuing Advance diploma in Hospitality Management -

Indian Institute of skill development

Diploma in Computer -

Network Bulls Gurgaon

Senior Secondary -

Govt. Model Senior Secondary School
Chandigarh, Union Territory
06.2005

Matriculation -

Kendriya Vidyalaya Central School

Skills

  • Hardworking
  • Goal Oriented
  • Positive Attitude
  • Guest Realtion
  • Basic Knowledge of Computer ,food and beverage operations, team managing and leadership qualities

Accomplishments

  • Event Qualified award of Excellence test, Arya Bhatta, Educational Society (ABES Regd.), Chandigarh
  • Participated in various plays and Choreographics and voluntary blood donor for Krishna Hospital society (A Sampark Foundation Regd.)

Languages

English
Hindi
German Beginner

Father Name

Sh. Mahesh Kumar Verma

Mother Name

Smt. Lt. Begmati Verma

Marital Status

Married

Personal Information

  • Date of Birth: 08/26/86
  • Gender: Male
  • Nationality: Indian

Hobbies and Interests

  • Playing Basket Ball
  • Listening to Music
  • Long Driving
  • Reading Books

Disclaimer

I hereby declare that the above mentioned information is true and best of my knowledge and belief.

Timeline

Sr.captain

Pebble Street Hospitality
01.2023 - Current

Sales Agent

Ahaa Citizens private limited
03.2016 - 04.2017

Senior Stewards

Churchill Restobar J.P Nagar

Tr.Captain

(Black Rain Hospitality Pvt Ltd)

Executive

Erae automotive pvt Ltd

Pursuing Advance diploma in Hospitality Management -

Indian Institute of skill development

Diploma in Computer -

Network Bulls Gurgaon

Senior Secondary -

Govt. Model Senior Secondary School

Matriculation -

Kendriya Vidyalaya Central School

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Ravi Kumar Verma