Summary

Overview

Work History

Education

Skills

Certification

Languages

Timeline

RAVIKUMAR M

Bengaluru

Summary

DevOps & Site Reliability Engineer with 9+ years of experience architecting scalable cloud-native platforms, automating CI/CD pipelines, and ensuring high availability across multi-cloud and on-premises environments. Skilled in Kubernetes, IaC, and Linux administration, with proven success in enabling AI/ML workflows and high-volume communication systems. Recognized for reliability, adaptability, and collaborative problem-solving, consistently driving improvements in system resilience, developer productivity, and delivery timelines.

Overview

Plus years of professional experience

Certificate

Work History

Cloud Engineering Specialist

BT Group

Bengaluru, Karnataka

12.2023 - Current

Architected and deployed Apache NiFi clusters on AWS EKS using custom Helm charts, ensuring scalability and reliability.
Led regular Kubernetes cluster upgrades (EKS) ensuring zero downtime and compliance with security patches.
Architected and scaled robust communication platforms using Apache NiFi, seamlessly integrating multi-channel delivery — Push notifications via IMI, high-volume Email through AWS SES (engineered to handle 1M+ emails per day), and SMS at enterprise scale.
Built end-to-end high-volume communication infrastructure capable of handling 5M+ communications daily, from scratch to production.
Integrated messaging systems including AWS SQS and Apache Kafka to support distributed, event-driven workflows and ensure reliable message delivery across microservices.
Automated provisioning and deployments with GitLab CI/CD, Terraform, and ArgoCD.
Authored and deployed Python-based automation scripts hosted on AWS Lambda for diverse use cases, enhancing platform extensibility.
Fine-tuned transformer-based NLP model for chatbot integration into customer-facing application.
Implemented monitoring and alerting tools to reduce downtime and improve resilience.
Demonstrated strong administration, Nifi Flow Development, troubleshooting, and recovery skills for Apache NiFi clusters, maintaining operational excellence under scale.

Senior DevOps Engineer

Informatica

Bengaluru, Karnataka

02.2023 - 11.2023

Managed Kubernetes clusters on EKS & AKS, deploying microservices via Helm charts.
Designed CI/CD pipelines reducing deployment times by 80%.
Implemented HA deployments with Istio ingress controller and blue/green strategy.
Automated tasks with Shell/Python scripts, streamlining release processes.
Developed IaC with Terraform for cloud resource provisioning.
Configured monitoring/logging stacks (Prometheus, Grafana, ELK).
Integrated StackRox security scans into CI/CD pipelines for proactive vulnerability detection.

Cloud Engineer

Zoho Corporation Private Limited

Chennai, Tamil Nadu

02.2018 - 02.2023

Wrote Bash and Python scripts for validation, enabling thorough testing of servers for quality assurance before provisioning.
Automated OS provisioning and application deployments with Cobbler, Puppet, and Ansible.
Managed Kubernetes clusters (on-prem & AWS EKS) and implemented CI/CD pipelines with ECS/CodePipeline.
Administered core Linux services (DNS, DHCP, NTP, SMTP, Proxy) ensuring secure, reliable infrastructure.
Configured HA load balancers (KeepAlived, Nginx) and database clusters (MySQL, PostgreSQL, Redis).
Performing security updates, patching the server and application to prevent vulnerabilities.
Handling servers, OS provisioning, hardware failure, data backup & restoration.
Troubleshot diverse OS and hardware issues, identifying root causes and implementing effective solutions to maintain system stability and performance.

System Engineer

Pingserv Solutions LLC