Ravin Kumar
Project Lead
Bengaluru
Summary
Hard Working Project leader with 12+ years of experience coordinating complex programs and supervising teams to attain business goals. Directs employees, mitigates project risks, solves standard and non-standard problems and reports to senior management. Demonstrates leadership, influencing and negotiating skills. Performs analytical problem-solving to overcome obstacles.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Project Lead
Kyndryl India Pvt Ltd
Bengaluru
10.2021 - Current
- Met with manager weekly to provide detailed project report and milestone updates.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Produced quality standards, checklists, report templates, and processes.
- Partnered with project team members to identify and quickly address problems.
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Updated customers and senior leaders on progress and roadblocks.
- Recruited, hired and supervised resources to staff project team.
- Set up and managed team meetings.
- Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
- Led team of engineers in providing design and engineering solutions to various clients and market sectors.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Technical Manager
Microland Pvt Ltd
Bengaluru
03.2019 - 10.2021
- Developed suggestions for technical process improvements to optimize resources.
- Liaised between business and technology units to manage delivery schedules for applications.
- Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
- Evaluated customer impact risk, reputation risk and regulatory risk.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Prepared status charts for daily management meetings in Excel and PowerPoint.
- Recruited and trained IT team members.
Senior Specialist
HCL Technologies
Noida
04.2014 - 11.2019
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Supported department leadership in implementing new policies, procedures and controls.
- Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised.
- Provide technical solutions to client over email and phone.
- Ensure that the tickets raised per shift are closed as per SLA. And if not escalate as per the escalation matrix defined.
- Configuring and troubleshooting STP. Troubleshooting VLAN and VTP. Coordinate with field engineer and troubleshooting Physical connectivity and configuration issues of devices.
- Troubleshooting Client's LAN/WAN Network setup diagnosing and resolving network problems.
Senior Specialist
Dimension Data GDC
Bengaluru
11.2018 - 02.2019
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Preparing Network Diagrams for Branches and Datacenter using Microsoft Visio.
- Incident & problem management: resolve network issues, propose & implement solutions, apply escalation processes to next level management, etc.
- IOS Upgrades on Network devices. Pulling the devices health check report from monitoring tool Solar wind and monitoring the all devices present in Production.
- Analyzing and submitting various report viz., SLA report, CPU, Memory Bandwidth, Network uptime, link utilization to Customer.
- Implementation of VRRP and HSRP. Configuring the VLAN, VTP, TRUNK, ETHERCHANNEL.
- Configurations in DC Switches based on customer request.
Senior Customer Executive
Accentute India Pvt Ltd
Bengaluru
02.2012 - 03.2014
- Delivered prompt service to prioritize customer needs.
- Handling the designing as well as provisioning of Ethernet Circuits.
- Review, Interpret and edit designs received from Regions or Sales Engineers
- Performing all the duties that are necessary to review, edit and police incoming Ethernet requests to ensure they meet our process and procedures and are valid designs.
- Validation of Ethernet Designs and determine what specific orders are required.
- Handling internal and external escalations, ability to prioritize workload in a fast-paced environment.
- Managing and interacting with client and different teams for enhancement and improvisation of product.
- Plan, prepare and implement troubleshooting methodologies for error and incident resolution.
Education
B-Tech in Computer Science & Engineering -
S.M Nandani Institute of Engineering
New Delhi 06.2005 - 07.2009
Skills
Effective project management
undefinedExploring the unseen places & writing blogs.
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When exploring unseen places, it's important to be respectful of the local culture and customs. This means researching the area before you go and learning as much as you can about the history, culture, and people. It's also a good idea to bring a sense of adventure and open-mindedness with you, as this can help you to fully immerse yourself in the experience and make the most of your travels.
Another key aspect of exploring unseen places is documenting your journey , so I do blogging. Whether it's through writing, photography, or video, capturing your experiences and sharing them with others can be a great way to share your knowledge and inspire others to explore new places themselves.
In conclusion, exploring the unseen places can be a truly life-changing experience, and a wonderful way to expand your knowledge and understanding of the world. Whether you're traveling for business or pleasure, it's always a good idea to step out of your comfort zone and discover new and exciting places.
Timeline
Project Lead
Kyndryl India Pvt Ltd
10.2021 - Current
Technical Manager
Microland Pvt Ltd
03.2019 - 10.2021
Senior Specialist
Dimension Data GDC
11.2018 - 02.2019
Senior Specialist
HCL Technologies
04.2014 - 11.2019
Senior Customer Executive
Accentute India Pvt Ltd
02.2012 - 03.2014
B-Tech in Computer Science & Engineering -
S.M Nandani Institute of Engineering
06.2005 - 07.2009
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