Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ravin Kumar

Bihar

Summary

Dynamic Retail Sales Associate with a proven track record at US Polo, excelling in customer service and problem-solving. Enhanced customer loyalty through exceptional engagement and effective cash handling. Achieved sales goals by collaborating with team members and optimizing visual merchandising, driving increased foot traffic and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

US Polo
03.2019 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma - 24

BIHAR SCHOOL EXAMINATION BOARD, PATNA
Bihar

Skills

Customer service

Problem-solving

Teamwork

Customer engagement

Cash handling

Customer assistance

Teamwork and collaboration

Store opening and closing

Stocking and receiving

Money handling

Sales expertise

POS system operation

Email marketing

Customer follow-up

Returns and exchanges

Sales goal achievement

Retail sales

Languages

Hindi
Upper intermediate (B2)
Hindi
Intermediate (B1)

Timeline

Retail Sales Associate

US Polo
03.2019 - Current

High School Diploma - 24

BIHAR SCHOOL EXAMINATION BOARD, PATNA
Ravin Kumar