Highly-motivated and desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Control Trainee
Unimax Chemicals PVT LTD
Boisar
05.2017 - 07.2018
Analyzed data collected during inspections and tests in order to evaluate the effectiveness of production processes.
Reviewed and inspected incoming materials, components, and products to ensure compliance with specifications.
Performed tests on in-process and documented results.
Complied with company and regulatory requirements related to safety and quality.
Conducted regular process audit reviews to identify issues related to product or process quality.
Associate
WIPRO
Pune
10.2020 - 12.2020
Provided customer service support for inquiries, complaints, and returns.
Handled incoming calls from customers regarding orders or other inquiries.
Built relationships with customers by providing friendly customer service.
Tech Support Associate
Mphasis
Pune
01.2021 - 05.2021
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers through phone conversations.
Education
Master of Science - Analytical Chemistry
SNDT Women's University
Santacruz
06-2020
Bachelor of Science - Chemistry
University Of Mumbai
Mumbai
05-2017
Skills
Management Support
MS Office
Flexible Schedule
Oral communication
Computer Skills
Customer Service
Performance Improvement
Issue Resolution
Time Management
Certification
Internship - BHABHA ATOMIC RESEARCH CENTRE TARAPUR
Advance Diploma in Analytical Chemistry- LUPIN LTD
Timeline
Tech Support Associate
Mphasis
01.2021 - 05.2021
Associate
WIPRO
10.2020 - 12.2020
Quality Control Trainee
Unimax Chemicals PVT LTD
05.2017 - 07.2018
Master of Science - Analytical Chemistry
SNDT Women's University
Bachelor of Science - Chemistry
University Of Mumbai
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