Summary
Work History
Education
Skills
Timeline
Generic

Ravinder Dahiya

Qualified Industry Professional, Graduate & Diploma Holder In Hotel Management,
New Delhi

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

  • Monitored company inventory to keep stock levels and databases updated.
  • Carried out day-to-day duties accurately and efficiently.
  • Received and processed stock into inventory management system.
  • Developed and maintained courteous and effective working relationships.
  • Design concept for the company in the restaurant chain operation conducted in Delhi NCR
  • Design the menu and kitchen layout which are in relations to each other and in harmony
  • Pricing of the menu items to be in context to the market survey  Hire and train the staff , conduct kitchen food samplers to ensure quality , portions, pricing are in sink
  • Organize branding for the outlets in terms of display and food delivery
  • Manage test and set up standards to ensure the food delivery takes places in timely fashion and no delays are there this is very critical for the outlet and is our USP
  • Conduct menu engineering concepts once every three months and organize a SWOT analysis process viz a viz clubbed with the market drivers and concepts
  • Operate the kitchen unit with set standards so that the production is consistent and food is hygiene and tasty
  • Design performance strategies for the outlets which are revenues and specific cost driven
  • Develop Budgets and formulate strategy to achieve Budgets with best practices that will meet & achieve the desired Financial Budgets , these will be also approved with the owning board
  • Develop to drive to foster growth in revenues up month on month basis
  • Streamline cost effective process driven menus with menu planning and recipes for restaurants
  • Optimize and ensure full compliance online marketing platforms like Zomato, Swiggy, Uber Eats, GrubHub, Doordash, Just Eat, & other portals
  • Develop to drive to bring down the overall operational cost in all areas of operations
  • Optimize social platforms for extensive boost & visibility
  • Design parameters for effective cost controlling in all operational areas
  • Do a complete one Audit check per month of the unit to ensure the Gaps are filled and outlet performs in Hygiene conditions
  • Will arrange required operational permission required to operate the outlet where the cost will be borne by the company like :-
  • o TM application
  • o Drinking water certifications o Registration of certificate of establishment
  • o FSSAI
  • o ISO 9001:2015 required for Quality Management System – Providing of Food Restaurant Services
  • o Eating Out certificate
  • o HACCP certification
  • o MCD permissions
  • o Fire / Police Permissions
  • Conduct training sessions for staff to ensure quality services to be provided for customers and standardization of production with consistency in products at all times in each delivery of items
  • Develop telephone order taking skills to ensure customer delights and with upselling via service etiquette, for online orders ensures standards are in compliance at all times
  • Established well defined SOPs for the units for operational areas  Establish and control vendors procurement inventory & purchase management
  • Streamline the manpower recruitment process and hire team which is qualified and skilled
  • Ensure all repair and maintenance procedure are well monitored and cost effective
  • Ensure that the performance of the unit is as per projections, market analysis, effective sales and marketing approach is implemented to ensure optimization of sales in each vertical. Aim is to embed growth-oriented approach
  • Monitor that the unit is promoted via proper social media at marketing strategy to generate revenues and footfall for the unit, will arrange Branding via website and media platforms
  • Will arrange procurement of all kitchen equipment’s as per the design and layout

Education

MBA - Financial Services Marketing Operations

M D University Rohtak Haryana
Haryana
04.2001 -

B.Tech -

M D University Rohtak
Haryana
04.2001 -

Skills

Multitasking Abilities

undefined

Timeline

MBA - Financial Services Marketing Operations

M D University Rohtak Haryana
04.2001 -

B.Tech -

M D University Rohtak
04.2001 -

Similar Profiles

CREATE PROFILE
Ravinder DahiyaQualified Industry Professional, Graduate & Diploma Holder In Hotel Management,