Ravinder Kumar

• Making and Handling dealers for Hardware Solutions
• Enforced quality assurance protocols to deliver ideal customer experiences.
• Motivated, trained, and disciplined employees to maximize performance.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Interacted well with customers to build connections and nurture relationships.

· Handling Schools Of Tricity (Chandigarh,Mohali,Panchkula district)

demonstrations about AI-based products to schools.

· Dealing with Principals and Managing Directors of Schools

· Develops and executes action plans for increased market share and profitability

Responsible for achieving the designated targets for the region

• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Self-motivated, with a strong sense of personal responsibility.
• Resolved problems, improved operations and provided exceptional service.

• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Analyzed key competitors to respond to competitive threats.
• Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
• Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
• Built and maintained strong client relationships to drive business growth.
• Developed and delivered presentations to key customers to position products and services.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Informed customers of promotions to increase sales productivity and volume.
• Handling Key Accounts for Punjab, Haryana, Himachal and J&K

• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
• Boosted brand growth by devising strategic network and marketing tactics.
• Selling Pen drives solutions to Schools

• Targeted prospects in other territories through careful research of competitor products, services, and trends.
• Exceeded targets by building, directing, and motivating high-performing sales team.
• Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Handling two District of Himachal District Solan ,Shimla& part of Haryana.

• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Managing the team of 24 Advisors