Ravinder Kumar
Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Senior Travel Consultant
Yatra For Business Pvt. Ltd.
Gurgaon
06.2022 - Current
- Refund Department
- International and Domestic Airline tickets Refund specially multiple reissue with partial refund.
- Coordinate with airline for resolve issues for refund, RA, AMD, ACM etc.
- We work also Auto refund script, data maintain in excel, pivot table, vlookup.
Sr. Executive
M/s Aeon India Tours & Travels (A Unit of APS Forex Services Pvt. Ltd.)
09.2012 - 05.2022
- Domestic & International Air Tickets, Visa Assistant, Travel Insurance, Hotel Booking, BSP Billing, Travel Accounting
Ticking Reservation executive
M/s YATRA.COM
04.2012 - 09.2012
- Domestic B2B
Assistant Executive
M/s Aeon India Tours & Travels (A Unit of APS Forex Services Pvt. Ltd.)
08.2010 - 03.2012
- Reservation (Making PNR and Issuing Ticket)
Education
Skills
- In-depth destination knowledge
- Exceptional customer service
- Training and mentoring
- Time management mastery
- Creativity and Innovation
- Complex Problem-Solving
- GDS systems expertise
- Itineraries
- Travel insurance
- Reservations Management
Carrier Objective
To put my best efforts and use my skills for leading organization and to grow up with organization producing with best result.
Academic Qualification
- Graduation in Arts & Tourism from IGNOU (left in 3rd Year)
- 12th Passed from Delhi C.B.S.E. Board
- 10th Passed from Delhi C.B.S.E. Board
Key Skill
- Positive Attitude
- Quick learner and quick and fast at work
- Co-operative
Personal Information
- Father's Name: Sh. Sat Parkash Sharma
- Date of Birth: 02/03/83
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Travel Consultant
Yatra For Business Pvt. Ltd.
06.2022 - Current
Sr. Executive
M/s Aeon India Tours & Travels (A Unit of APS Forex Services Pvt. Ltd.)
09.2012 - 05.2022
Ticking Reservation executive
M/s YATRA.COM
04.2012 - 09.2012
Assistant Executive
M/s Aeon India Tours & Travels (A Unit of APS Forex Services Pvt. Ltd.)
08.2010 - 03.2012