Ravinder Kumar

• Delegated work to staff, setting priorities and goals.
• Monitored customer service levels to ensure consistency in quality standards.
• Analyzed customer feedback to identify areas for improvement in services offered.
• Responded quickly to any emergency situations that arose during shift hours.
• I've carried out responsibilities across various reputable sub-companies, like:

- Claremont Hotel

- Global Gourmet (Outdoor catering)

- CSOI, Chanakyapuri

- DSOI, Gurgaon Sec-23

- E-Club Chhatarpur

- Satvik Restaurant, Saket

- Waves Restaurant, Archini

- NOMA Kota house, Shahjahan Road

• Organized staff schedules, balancing workload and operational needs.

• Assisted in the setup and teardown of event spaces, ensuring timely readiness for functions.

• Collaborated with kitchen and dining staff to ensure smooth operation during service hours.