Summary
Overview
Work History
Education
Skills
Timeline
Barista

Ravinder Kumar

Hotel Professional
Pathankot,PB

Summary

Dynamic General Manager skilled in directing catering and hotel operations. Proven ability to boost customer satisfaction through tailored service offerings and effective team leadership, driving revenue growth and operational efficiency.

Overview

28
28
years of professional experience

Work History

General Manager

J.K FOOD PLAZA, WEDDING PLANNERS AND CATERERS
06.2025 - Current
  • Directed daily operations to ensure seamless execution of catering events and wedding services.
  • Collaborated with clients to customize menus and service options, enhancing customer satisfaction.
  • Managed vendor relationships, negotiating contracts for food supplies and event services.
  • Implemented inventory control processes, reducing waste and optimizing resource allocation.

RESIDENT GENERAL MAAGER OPERATIONS

HOTEL RUBY
11.2024 - 04.2025
  • Oversaw daily hotel operations, ensuring guest satisfaction and service quality.
  • Developed and implemented strategic marketing initiatives to enhance revenue growth.
  • Managed staff recruitment, training, and performance evaluations to build a high-performing team.
  • Coordinated vendor relationships to ensure timely delivery of supplies and services.

GENERAL MANAGER CATERING OPERATIONS

JK FOOD PLAZA WEDDING PLANNERS AND CATERERS
12.2013 - 10.2024
  • Directed operations for large-scale wedding events, ensuring seamless coordination and execution.
  • Developed and implemented strategic marketing initiatives to enhance brand visibility and client engagement.
  • Managed budgeting and financial oversight, optimizing resource allocation for maximum profitability.
  • Led a diverse team of culinary professionals, fostering collaboration and ensuring high standards of food quality.

HERITAGE WALK COORDINATOR

PUNJAB HERITAGE AND TOURISM PROMOTION BOARD
09.2011 - 09.2013

recognized by Guardian for heritage and tourism promotion, entry ranked first among approximately 50 entries worldwide, and judged by experts associated with Lonely Planet

Food and Beverage Manager

THE GULMOHAR HOTEL
05.2002 - 07.2011
  • Oversaw daily operations of food and beverage service, ensuring high standards of quality and guest satisfaction.
  • Developed and implemented innovative menu offerings to enhance guest experiences and drive revenue growth.
  • Managed vendor relationships, negotiating contracts to optimize supply chain efficiency and cost-effectiveness.
  • Led staff training programs to improve service delivery, fostering a culture of excellence within the team.

Restaurant Captain

Le Meridien
05.1998 - 03.2002
  • Led team to exceed service standards and enhance guest satisfaction. Directed daily operations at a high-end French restaurant, leading a dedicated team to exceed service standards and consistently elevate guest satisfaction.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Oversaw daily restaurant operations, ensuring efficient workflow and seamless service delivery.
  • Developed and implemented strategies to optimize dining experience and increase repeat clientele.

Education

BACHELOR OF HOTEL MANAGEMENT - Hotel Management

SRINIVAS COLLEGE OF HOTEL MANAGEMENT, MANGALORE UNIVERSITY
Mangalore, India
04.2001 -

Skills

Leadership and team building

Problem resolution

Efficient multi-tasker

Effective leader

Time management

Operations management

Team player

Timeline

General Manager

J.K FOOD PLAZA, WEDDING PLANNERS AND CATERERS
06.2025 - Current

RESIDENT GENERAL MAAGER OPERATIONS

HOTEL RUBY
11.2024 - 04.2025

GENERAL MANAGER CATERING OPERATIONS

JK FOOD PLAZA WEDDING PLANNERS AND CATERERS
12.2013 - 10.2024

HERITAGE WALK COORDINATOR

PUNJAB HERITAGE AND TOURISM PROMOTION BOARD
09.2011 - 09.2013

Food and Beverage Manager

THE GULMOHAR HOTEL
05.2002 - 07.2011

BACHELOR OF HOTEL MANAGEMENT - Hotel Management

SRINIVAS COLLEGE OF HOTEL MANAGEMENT, MANGALORE UNIVERSITY
04.2001 -

Restaurant Captain

Le Meridien
05.1998 - 03.2002
Ravinder KumarHotel Professional