Ravinder Singh

• Operations Management: Ensuring smooth day-to-day operations of the distribution center, including segregation and dispatch to the hubs for the delivery.
• Team Leadership: Supervising a team of warehouse associates, ensuring they are properly trained, motivated, and adhering to safety and operational procedures.
• Quality Control: Implementing quality assurance measures to ensure products meet company standards before shipment to customers.
• Safety and Compliance: Ensuring compliance with health and safety regulations in the warehouse environment, as well as adherence to company policies and procedures.
• Process Improvement: Identifying opportunities for process optimization and efficiency improvements within the distribution center.
• Customer Service: Resolving any issues related to order fulfillment, shipping delays, or product returns in a timely and customer-friendly manner.

• ➔ Managed a team of 130+ employees, improving overall productivity by 10% through effective coaching and performance management.
• Dispatching 20+ Line Haul vehicles with 99% on time and Handover
• Developed and maintained the inventory accuracy to 90%
• Employee attrition control from 30% to 5% by Lead with empathy and connecting with team everyday.
• Handled Return’s and inbound Process and streamlined D2S to 95%
• Daily dispatch of 1.2 crore of GMV
• Volume and Scale: Managing large volumes of orders efficiently while maintaining quality and meeting service level agreements.
• Daily order processed 3k+ with 98% accuracy and GMV

INBOUND IRT INCHARGE(ISSUE RESOLVE TEAM)

• Coordination: Oversee the receiving process for incoming shipments, ensuring proper norms and QC check as per the legal team.
• Quality Control: Inspect incoming goods to verify accuracy, condition, and compliance with purchase orders and quality standards.
• Stock Placement: Organize and prioritize the storage of received goods in designated warehouse locations based on rejection of stocks and Planning return to the origin.
• Issue Resolution: Address and resolve any discrepancies, damages, or shortages identified during picking the Return's , Inventory audit.
• Reporting: Prepare and present regular reports on inbound activities, including receiving errors, percentage of rejected stocks, and operational performance metrics.