Ravinder Singh
Faridabad
Summary
Dynamic Learning and Development Manager with a proven track record, specializing in employee training and program development. Expert in needs assessment and 360-Degree Feedback, I have successfully enhanced performance through tailored training initiatives, fostering a culture of continuous improvement and collaboration. Strong leadership and communication skills drive impactful results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager - Learning and Development
Time Equipment Pvt. Ltd. (Authorized Dealer of Volvo CE, Terex Power Screen & Elgi)
Faridabad
06.2024 - Current
- Designed and delivered five levels of leadership training for directors and HODs.
- Conducted the Future Leaders Program for high-potential employees nominated by senior leadership.
- Led 360-degree feedback reviews for senior and mid-management, and facilitated action-based insights.
- Delivered training sessions on 5S, communication, team building, grooming, and etiquette.
- Designed and executed team-building workshops for senior and middle management teams.
- Managed new-hire onboarding programs, ensuring seamless induction and cultural fit.
- Coordinated with Volvo and Terex for technical training, and promoted learning through the VEIDA platform.
- Owned end-to-end recruitment for sales roles, from Officer to DGM level, across dealerships.
- Supported policy creation and implementation aligned with leadership directives, and organisational feedback.
Training Manager
EVRA Energy India Pvt. Ltd.
Faridabad
07.2022 - 05.2024
- Identify training needs across departments, focusing on technical skills, safety protocols, and soft skills.
- Design and develop tailored training programs to address identified gaps, and enhance employee capabilities.
- Implement training initiatives through workshops, online courses, and on-the-job sessions, ensuring effective delivery.
- Evaluate training effectiveness using feedback and performance metrics, continually improving programs.
- Support employee development and dealers through career pathways and compliance training, while managing training budgets efficiently.
- Implement strategic initiatives to enhance operational efficiency and effectiveness, collaborating with cross-functional teams.
- Provide strategic HR guidance, and foster a positive workplace culture through policy initiatives and employee engagement programs.
- Conduct final interviews for key positions, assessing candidates' qualifications, and alignment with organizational goals.
- Lead and mentor digital marketing and software development teams, ensuring goal clarity, performance excellence, and timely project delivery.
Sr. Soft Skills Trainer
LXL Ideas Pvt. Ltd.
North India
04.2022 - 07.2022
- As the Company Ambassador, embodying the organization's values and mission within educational institutions, demonstrating an unwavering commitment to excellence and customer satisfaction.
- Required frequent travel to schools within the designated geography and occasionally beyond (15-20 days per month).
- Proficiently delivered teacher training sessions, offered coaching and support to school leaders, and provided ongoing guidance to teachers for effective program implementation.
- Acted as a resource for schools, addressing inquiries and offering suggestions related to product implementation, and effectively communicated challenges to senior management.
- Organized and facilitated training workshops and seminars for both teachers and parents.
- Possessed a sound understanding of pre-primary and primary class teaching and solutions.
- Provided on-ground academic support for the successful implementation of the School Cinema Program.
Manager – Training & Business Development
Rural Shores Skills Academy Pvt. Ltd.
Noida
09.2020 - 08.2021
- Proficiently plan and execute Amazon projects by defining scope, goals, and deliverables, as well as determining tasks, required resources, and team composition.
- Developed and delivered training programs on selling skills, soft skills, and presentation skills for supervisors and marketing representatives.
- Successfully identify and cultivate leads (sellers) to engage in project initiatives.
- Facilitate a comprehensive two-month training program for sellers on Amazon Seller Account processes.
- Expertly manage project budgets and resource allocation while adhering to project schedules and timelines.
- Monitor and track project deliverables, provide ongoing support to the project team, and ensure compliance with Amazon seller processes.
- Effectively communicate project progress, issues, and solutions to stakeholders through meetings, reports and presentations.
- Skilfully implement and manage changes as needed to achieve project goals and outputs.
- Contribute to the creation of banking, finance, and insurance content tailored for underprivileged and deaf students.
Soft Skills Trainer
Centum Learning Pvt. Ltd.
Gurugram
02.2020 - 06.2020
- Spearheaded the "ITI-Campus to Corporate Maruti Project" with a focus on preparing students for the corporate world.
- Conducted comprehensive soft skills training encompassing Communication Skills, Problem Solving, 5S, Kaizen, Grooming & Etiquette, and Team Building.
- Facilitated Resume Building and Interview Skills training sessions to enhance students' employability and job placement prospects.
- Ensured the delivery of training in strict accordance with the prescribed curriculum, covering a spectrum of soft skills, behavioral skills, interview techniques, and life skills.
- Conducted rigorous student assessments and evaluations to measure the effectiveness of training and the practical application of acquired skills and techniques.
- Collaborated seamlessly with the ITI Principal to navigate all compliance and project requisites, maintaining adherence to established standards.
- Maintained meticulous records, encompassing MIS entries and training reports, and adhered to project guidelines for comprehensive documentation and reporting.
- Achieved excellence in delivering behavioral training programs, consistently upholding high delivery standards and ensuring full student coverage as defined in project objectives.
- Implemented structured learning experiences and consistently monitored outcomes, focusing on quality and effectiveness in skill development.
- Proficiently delivered training programs utilizing experiential learning methodologies, fostering active student engagement and optimizing learning outcomes.
Sr. Soft Skills Trainer
LXL Ideas Pvt. Ltd.
North India
10.2019 - 01.2020
- As the Company Ambassador, embodying the organization's values and mission within educational institutions, demonstrating an unwavering commitment to excellence and customer satisfaction.
- Required frequent travel to schools within the designated geography and occasionally beyond (15-20 days per month).
- Proficiently delivered teacher training sessions, offered coaching and support to school leaders, and provided ongoing guidance to teachers for effective program implementation.
- Acted as a resource for schools, addressing inquiries and offering suggestions related to product implementation, and effectively communicated challenges to senior management.
- Organized and facilitated training workshops and seminars for both teachers and parents.
- Possessed a sound understanding of pre-primary and primary class teaching and solutions.
- Provided on-ground academic support for the successful implementation of the School Cinema Program.
Training Manager
Bikaner Motors Pvt. Ltd.
Gurugram & Bikaner
06.2019 - 10.2019
- Proficiently conducted effective induction and orientation sessions for new employees, ensuring a seamless transition into the organization.
- Strategically identified and assessed organizational training needs through thorough job analysis, career path evaluations, and consultations with managers.
- Developed tailored training programs, both individualized and group-based, designed to address specific business requirements and objectives.
- Prepared new sales representatives by conducting comprehensive orientation to the sales process, devising individual coaching plans, offering resources and support, and organizing orientation drive-along with senior representatives.
- Assessed training needs by observing various roles, including sales consultants, experienced sales executives, and telesales callers, while analyzing sales results reports and collaborating with sales managers.
- Created training manuals and presentations geared towards delivering tangible results and maximizing learning outcomes.
- Implemented purposeful and effective training methodologies to facilitate optimal skill development and knowledge transfer.
- Skilfully managed the training budget to ensure cost-effective delivery of programs.
- Assessed employees' skills, performance, and productivity to pinpoint areas for improvement within their respective roles and departments.
Soft Skills
Anjali Foundation – KIKI Centre for Technology
Manesar
07.2015 - 05.2019
- Translated organizational requirements into targeted training programs to nurture employees' career advancement and personal growth.
- Conducted daily training sessions to equip employees with essential knowledge and soft skills for enhanced effectiveness and efficiency.
- Deployed a wide range of training techniques to deliver engaging and effective soft skills training sessions.
- Created a training atmosphere fostering care and respect, aligning with the mission and vision of the Anjali Foundation (KIKI Centre for Technology).
- Successfully planned, organized, and administered prescribed curriculum in collaboration with the Soft Skills Employment Coordinator.
- Prepared and submitted detailed weekly and monthly reports to the Head of Training and Senior Management.
- Demonstrated in-depth knowledge of employability skills, teaching materials, procedures, and various teaching methodologies.
- Instructed trainees in job-seeking strategies, application processes, resume writing, interview preparation, and job retention skills and attitudes.
- Organized and conducted corporate training sessions on soft skills for clients.
- Created and managed training and development programs to enhance employee skills and capabilities.
- Managed the recruitment process, including job postings, resume review, reference checks, and applicant interviews.
- Designed and executed extracurricular activities for trainees to promote holistic development.
- Planned, implemented, and monitored the 5S system within the organization to enhance efficiency and organization.
- Supervised a team of trainers, providing guidance and training on various soft skills topics.
- Maintained and updated the organization's website and Facebook page to promote events and functions for Kiki.
Sales Manger
Exide Life Insurance Company Limited
07.2014 - 07.2015
- Successfully recruited, counselled, motivated, and trained advisors, fostering their professional growth.
- Spearheaded target assignments, monitoring, and periodic reviews, while implementing branch manager strategies to drive market expansion and penetration.
- Demonstrated the ability to consistently generate leads and deliver impressive sales results through effective management and monitoring.
- Conducted product, sales, and soft skills training for advisors, senior advisors, and financial consultants.
- Facilitated an Advisor Induction Program to onboard newly licensed advisors.
Centre Manager - Training
ABLE (Association for Blindness & Leprosy Eradication) Charity
Palwal & Faridabad
06.2012 - 07.2014
- Directed and oversaw Training Centre activities, including coordination of staff, to ensure top-notch client service.
- Successfully achieved financial targets for the Training Center, ensuring profitability.
- Created training curriculums and annual plans for departmental goals.
- Managed relationships with training providers, from identification and sales to negotiation, contracting, and profit sharing.
- Ensured the quality of training providers and handled accreditation and certification matters for training courses.
- Took charge of building and maintaining the Training Department's reputation.
- Prepared periodic and annual narrative and financial reports for the Board and Management, showcasing departmental achievements and financial status.
Education
Masters of Business Administration - Marketing
Indian Institute of Planning and Management
New Delhi01.2012
Bachelor in Business Administration - Computer Aided Management
DAV Institute of Management
Faridabad, Haryana01.2010
12th -
Vidya Mandir Public School
Faridabad, Haryana01.2007
10th -
Vidya Niketan Sr. Sec. School
Faridabad, Haryana01.2005
Skills
- Employee training
- Training program development
- Needs assessment
- Coaching and mentoring
- Resource management
- Performance evaluation
Certification
- Jul '19 to Oct '19 training of trainers, IIT, Roorkee (12 weeks) (National Programme on Technology Enhanced Learning)
- Feb 19 to Apr 19, enhancing soft skills and personality, IIT Kanpur (8 weeks) (National Programme on Technology Enhanced Learning)
Languages
Hindi and English
Hobbies and Interests
Listening to Music, Travelling & working with MS-OFFICE
References
References available upon request.
Timeline
Manager - Learning and Development
Time Equipment Pvt. Ltd. (Authorized Dealer of Volvo CE, Terex Power Screen & Elgi)
06.2024 - Current
Training Manager
EVRA Energy India Pvt. Ltd.
07.2022 - 05.2024
Sr. Soft Skills Trainer
LXL Ideas Pvt. Ltd.
04.2022 - 07.2022
Manager – Training & Business Development
Rural Shores Skills Academy Pvt. Ltd.
09.2020 - 08.2021
Soft Skills Trainer
Centum Learning Pvt. Ltd.
02.2020 - 06.2020
Sr. Soft Skills Trainer
LXL Ideas Pvt. Ltd.
10.2019 - 01.2020
Training Manager
Bikaner Motors Pvt. Ltd.
06.2019 - 10.2019
Soft Skills
Anjali Foundation – KIKI Centre for Technology
07.2015 - 05.2019
Sales Manger
Exide Life Insurance Company Limited
07.2014 - 07.2015
Centre Manager - Training
ABLE (Association for Blindness & Leprosy Eradication) Charity
06.2012 - 07.2014
Masters of Business Administration - Marketing
Indian Institute of Planning and Management
Bachelor in Business Administration - Computer Aided Management
DAV Institute of Management
12th -
Vidya Mandir Public School
10th -
Vidya Niketan Sr. Sec. School
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