Summary
Overview
Work History
Education
Skills
Timeline
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Ravinder kaur Sidhu

Ravinder kaur Sidhu

Manager
Amritsar

Summary

Dynamic manager with a proven track record at The Palm Tree Family Stay Hotel, excelling in team leadership and operations management. Enhanced customer satisfaction through strategic decision-making and effective communication. Recognized for mentoring staff and fostering a collaborative environment, driving performance improvements and achieving high-quality service delivery.

Overview

2015
2015
years of professional experience

Work History

Manager

The Palm Tree Family Stay Hotel
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Staff Crew

Kinara
03.2012 - 04.2014
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Staff Crew

Kohinoor Palace
08.2011 - 02.2012

I worked with Kohinoor palace as a service staff during my college training

Education

Bachelor of Hospitality Management - Hospitality Management

St.james College Singapore
Singapore
06-2010

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Timeline

Staff Crew

Kinara
03.2012 - 04.2014

Staff Crew

Kohinoor Palace
08.2011 - 02.2012

Manager

The Palm Tree Family Stay Hotel

Bachelor of Hospitality Management - Hospitality Management

St.james College Singapore
Ravinder kaur SidhuManager