RAVINDRA DULGACH

Email Management

• Full access to the MD’s email inbox for effective management of correspondence.
• Sort, prioritize, and respond to emails on behalf of the MD.
• Ensure all urgent and important emails are flagged for the MD’s attention.
• Draft replies or forward emails to relevant departments or personnel for follow-up.

Calendar Management

• Maintain and organize the MD’s calendar, ensuring all appointments, meetings, and events are scheduled efficiently.
• Create, update, and send meeting invitations.
• Coordinate with internal and external stakeholders to confirm appointments, meetings, or conference calls.
• Monitor and adjust the MD’s schedule based on availability, priorities, and deadlines.

Meeting Coordination

• Organize meetings, including arranging venues, setting up video conferences, and ensuring all required materials are prepared in advance.
• Follow up with team members, clients, and other stakeholders to ensure attendance and preparation.
• Take meeting notes/minutes and distribute to relevant parties when required.

Travel and Accommodation Management

• Book and manage travel arrangements for the MD, including flights, hotels, and transportation.
• Ensure accommodation is aligned with the MD’s preferences and travel policies.
• Coordinate ground transportation, such as car hire, taxis, or local transport services.

Administrative Support

• Handle various administrative tasks like office supplies, document filing, data entry, etc.
• Provide day-to-day support for smooth office operations.
• Ensure all internal and external correspondence is documented and appropriately filed.

Human Resources (HR) Support

• Assist with recruitment processes (e.g., scheduling interviews, candidate follow-ups).
• Coordinate employee onboarding activities and documentation.
• Help with payroll, benefits, and other employee-related tasks as required.

Communications on Behalf of MD

• Respond to emails and phone calls on behalf of the MD when necessary, ensuring all communications are aligned with the MD’s preferences and corporate policies.
• Draft professional emails and letters as needed.

PowerPoint Presentation Preparation

• Create visually appealing and professionally structured PowerPoint presentations for internal or external meetings, sales reviews, or board discussions.
• Design presentations that convey complex information in a clear and engaging manner.

Sales Team Progress Report

• Prepare Pivot Tables and data-driven reports to track the sales team’s progress in terms of customer engagement, closures, and other KPIs.
• Analyze sales data and provide insights or recommendations based on trends observed in the reports.
• Coordinate with the sales team to gather the necessary data for reports.

Vendor Management

• Coordinate with external vendors for services such as office supplies, events, technology, or any required outsourcing.
• Negotiate vendor contracts, quotations, and ensure services are delivered on time and within budget.
• Maintain vendor relationships and ensure smooth collaboration with suppliers and service providers.

Negotiation Support

Proposal and Quotation Management

• Provide general administrative assistance for various tasks that may arise on a daily or weekly basis.
• Handle confidential or sensitive information with discretion.
• Ensure tasks are completed in a timely manner with attention to detail.

• Travel Arrangements (Domestic and International) + Visa Processing’s, KYC documentation, Web checkin, Boarding passes, extra luggage booking, and lounge access
• Calendar Management – Scheduling meetings, reschedule meetings, add travel details (itinerary), Court hearings, follow – up reminder, action plan follow – up
• PPT Presentation working
• Follow – up with the recruiters for new job postings
• All documentation or any paper work signatures all through rooted to me
• Handling reception desk if the concern person not available
• MIS preparation of loading/unloading of Ports
• MOM preparation and follow – up the agenda for the same
• At times traveling with the MD (local)
• Outstation transport booking like cars or mini van
• Update on daily basis about the action plan mail to the MD
• Know how to arrange/schedule virtual/conference meetings
• Credit cards payment I make sure to be pay on time before the due dates
• Maintain physical/soft diary for myself and for the MD
• Desk Management
• Soft copies of files and folder maintaining
• All FAMILY/Companies KYC soft copies I maintain
• Arrange Snacks/Lunch and Dinner for the guests if required
• Other Miscellaneous task I also perform which given by the MD
• Maintain confidentiality.

• Checking day to day emails & forwarding the same to the concerned VP’s/Managing Partner
• Handling complete Admin stuffs like petty cash, finding out vendors, negotiating and maintaining data records of them
• Handing internal and external expenses of the employees
• General office management such as ordering stationery
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Track stocks of office supplies and place orders when necessary
• Attending phone calls/messages and delivering to the concern people
• Preparing GST and non-gst expenses to the finance team
• Access of Managing Partner calendar then accordingly set new meetings
• Maintaining call log contacts in his outlook profile
• Handling domestic and international tickets for him through travel agents also for the staff as well
• Processing of Visa’s
• Maintaining box file
• Handling salary distribution of Managing Partner personal driver and Office boy
• Managing Business Cards records
• Assist colleagues whenever necessary
• I am Familiar with office management procedures and basic accounting principles
• Voucher entry of all the staff.

• Checking day to day emails & forwarding the same to the concerned Departments
• Screening phone calls
• Attending clients of Chairman and make them comfortable
• Attending calls of Chairman
• Direct accessing his mails
• Handling Inbound calls of the Chairman and transferring if require too
• Maintaining calling data of Director as well as Business Cards records
• Handling E-Ticketing for his travelling management (Domestic/International).Visa Processing
• Tracking of Letter/Documents/Cheques to be signed by Chairman
• Scheduling meetings and events via Google Calendar
• Also taking care of personal work too
• Checking travel expense voucher given by the employees for approval
• Prepare minutes of the meeting
• Arranging lunch and dinner for clients HR – Also helping HR ADMIN for the basic interview round of the candidates.

• Checking day to day emails & forwarding the same to the concerned Departments
• Screening phone calls
• Attending clients of Managing Director and make them comfortable
• Attending calls of Managing Director
• Direct accessing his mails and work as an auto-pilot mode for the escalation mails
• Handling Inbound calls of the Director and transferring if require too
• Maintaining calling data of Director as well as Business Cards records
• Handling E-Ticketing for his travelling management
• Tracking of Letter/Documents/Cheques to be signed by Director
• Visiting with Director to sites and other official places
• Scheduling meetings and events via Google Calendar
• Also taking care of personal work too
• Checking travel expense voucher given by the employees for the Director’s approval
• Google search for new technology for HVAC safety equipment’s
• Updating the Director about the new technology related to MAC Laptops
• Preparing Presentations in PPT
• Giving reports in Excel for Ishrae Community meetings/Vendors/Suppliers and Project visits meeting
• Prepare minutes of the meeting
• ISHRAE HVAC COMMUNITY – Director as a Regional Director (WEST 1 ZONE), taking care of his Presentations PPT, His Roles and Duties, Arranging Travelling management and follow ups with the WEST ZONE Presidents for the programs and events on behalf of him as per the schedule
• Participated in ACREX Exhibition on February 20l6
• HR – Also helping HR ADMIN for the basic interview round of the candidates.

• Checking day to day emails & forwarding the same to the concerned Departments
• Working on ERP System
• Maintaining Booking Form entry with proper KYC
• Screening phone calls and giving monthly report of calls in Excel
• Maintaining Data in Excel All Payment Details with Down Payment and Preparing reports
• Attending VIP Clients/clients of Managing Director and make them comfortable
• Attending calls of Managing Director
• Handling Inbound calls of the Director and transferring if require too
• Maintaining calling data of Director
• Handling E-Ticketing for his travelling management
• Tracking of Letter/Documents/Cheques to be signed by Director
• Maintaining Record of Files, Box Files (MCHI/Construction Project Files/Draft Agreements).Visiting with Director to sites and other official places
• Scheduling meetings and events via Google Calendar
• Meeting arrangements for the VP – Sales through Director
• Walk-in Clients of Director to providing them various investment options, handling negotiations and closures, After-sales follow-up
• Maintaining Relationships with various Real-Estate Channel Partners
• Maintaining Enquiry source
• Checking of Booking Forms
• Co-ordinating with Marketing team with the stock of Brouchers
• Preparing minutes of the meetings
• Participated in MCHI Exhibitions April 2013 and October 2015.