Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
It Tool Awareness
Other Information
Timeline
Generic

Ravindra Kumar S

Bangalore

Summary

To pursue a challenging career in a competitive environment, through continuous learning and development, utilizing my skills and knowledge at the desired level there by adding value to the organization and self.

Overview

10
10
years of professional experience

Work History

Store Manager

Swiggy Instamart Pvt Ltd
Bangalore
05.2025 - Current
  • Ensure products are available and organized for quick dispatch, utilizing demand, Forecasting and inventory management strategies.
  • Identify areas for improvement and implement strategies to optimize processes and enhance customer satisfaction.
  • Monitored IGCC complaints for prompt resolution and Controlled & managed FTR processes to ensure accuracy and efficiency
  • Oversee relationships with delivery partners and ensure seamless coordination for timely deliveries.
  • Conducted expiry date audits for perishable SKUs & Implemented measures to prevent pilferage and damages
  • Facilitated daily team huddles for metric review and improvement (O2B, C2P, O2C, etc.)
  • Utilize data insights to identify trends, understand customer behaviour, and drive performance improvements.
  • Maintained inventory accuracy and cycle count
  • Implemented FEFO principles for efficient stock rotation
  • Address any delivery issues, complaints, or concerns proactively.
  • Consistently met productivity targets
  • Streamlined put-away and GRN processes & Managed sales return clearance and pendency resolution
  • Manage, motivate, and guide teams involved in order processing, delivery, and customer support.
  • Develop and implement strategies to ensure timely and efficient order fulfillment, including inventory management

Team Leader II

Flipkart India Pvt Ltd
Bangalore
06.2021 - 04.2025
  • Analyze data to identify problematic areas and suggest improvement.
  • Working with the internal logistics & other cross functional team to solve the issue quickly & effectively
  • Maintaining the cost per shipment (CPS) as per budget.
  • Conduct training on material handling systems to all existing and new workers
  • Manage a team of warehouse associates, ensuring meet performance targets & maintaining a safe work environment
  • WM's safety protocols and compliance with regulations are enforce to prevent accident or injuries
  • Achieving capacity utilization as per target.
  • Address any issues
  • Analyzing delivery data to identify trends and patterns and developing strategies to
  • Follow-up internal flow of goods & also collect information between suppliers & companies & between customer & companies – Logistics Trading
  • Work on the improvement of customer experience and stayed up-to-date with current industry trends.
  • Developing and Implementing strategies for reducing delivery time and improving customer satisfaction
  • Reducing costs, risks and obtaining best terms
  • Reporting and documentation are crucial to track key performance metrics and inventory levels
  • Receive and verify transporters bills and giving clearance to accounts for payments
  • Conduct team meetings, motivate team and controlling attrition.
  • Ensure 100% on time vehicle placement for the last-mile logistics with track day- to-day operations
  • Accountable for overall Hub Operations as per operational standards.
  • Developing or updating inventory operating strategies, plans or procedures

Executive-Logistics

Cure Surgicals Pvt Ltd
Bangalore
04.2018 - 04.2021
  • Define SOP for End to End supply of surgical implants.
  • Developing and maintain positive relationships with dealers, Freight Forwarders and any others stake-holders and ensuring good co-operation and partnership.
  • To support the sales team’s requirements, look for opportunities to improve revenue through streaming of process and application of effective practices.
  • Preparing of Purchase order (PO) as per the Material Request given by dealers.
  • Check date of arrival & update status of shipment in the system
  • Cooperation with transport companies to ensure arrival of goods within required timeframe and obtain best freight rates.
  • Negotiating with key suppliers and getting substantial discounts
  • Inventory management, includes monthly cycle count and matching with system stock & H.O stock.
  • Route planning & communicating with the dealers and business stakeholders.
  • Quality check for all implants as per standards.
  • Instruction will be given to our suppliers/agents
  • E-Way bill and invoice preparation.
  • Track KPI, metrics-includes Productivity of staff associates and delivery agents.
  • Managing carriers/Forwarders & domestic Import/Export documentation
  • Checking & book incoming freight invoices
  • Deal with all kind of freight problems (delays, equipment shortage, etc…)
  • Supervise the work of all inventory control personnel and ensure achievements of all objectives
  • Monitor and ensure accuracy of all inventory transactions and maintaining records of all Stockroom locations.

Senior Ecommerce Associate

Gati Ltd
Bangalore
01.2015 - 04.2018
  • Responsible for managing last mile logistics operations and for the service performance of the Operating Unit
  • Following SOPs & Service parameters like DIFOT ,(delivery in full on time),DE (Delivery Efficiency) , Hit Rate
  • Managing and coordinating with the E-com Business Partners for Operations
  • Maintain 5S and ensure quality check of all shipments ensuring zero missing shipments
  • Contribute to Company cost control by following methods and tools to effectively monitor the usage of resources
  • Develop and maintain vendor relation and effective network and contacts.
  • Complaint resolution with respect to end customer of clients
  • Tracking the status of inbound and outbound of Shipments.
  • Collection of cash, accounting and reconciliation with ERP and deposit as per operation standard.

Education

MBA -

Dr. C. V. Raman Institute of Science & Technology
01-2018

B.COM -

L.B & S.B.S COLLEGE
SAGAR
01-2014

P.U.C -

Govt Junior College
SAGAR
01-2011

S.S.L.C -

Govt Junior College
SAGAR
01-2009

Skills

  • High level numeracy skill
  • Data analysis and MIS
  • Teamwork
  • Quick to learn new interfaces
  • Excellent ability to work in teams to solve issues and initiate new ideas
  • Curious and growth mindset
  • Proactive and confident with strong influencing skills
  • Proven ability to multi-task and stay organized in a changing environment
  • Excellent time- management and organization skills, with attention to details

Accomplishments

  • Cure Surgicals Pvt Ltd, Best Team Leader Award, 2019
  • Flipkart India Pvt Ltd, BRAVO Award, 2025

Personal Information

  • Date of Birth: 11/28/93
  • Gender: Male
  • Nationality: Indian

It Tool Awareness

  • Certificate Course in Computerized Accounting
  • MS Office (MS Word, Excel, PowerPoint, Access)
  • Accounting Tally
  • Software: Stock1, SAP, GEMS and Ubuntu

Other Information

Language Proficiency: English, Hindi, Kannada, Telugu, 

Interests: listening to music, interacting and networking with people, Fitness, Playing chess

Timeline

Store Manager

Swiggy Instamart Pvt Ltd
05.2025 - Current

Team Leader II

Flipkart India Pvt Ltd
06.2021 - 04.2025

Executive-Logistics

Cure Surgicals Pvt Ltd
04.2018 - 04.2021

Senior Ecommerce Associate

Gati Ltd
01.2015 - 04.2018

MBA -

Dr. C. V. Raman Institute of Science & Technology

B.COM -

L.B & S.B.S COLLEGE

P.U.C -

Govt Junior College

S.S.L.C -

Govt Junior College

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Ravindra Kumar S