Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Hobbies and Interests
Disclaimer
It Proficient
Experiential Learning
LANGUAGE
DECLARATION
Timeline
Generic

RAVINDRA RAJPUT

Ahmadabad

Summary

Dynamic Retail Outlet Manager at KATARIA AUTO DEALERS LLP with a proven track record in developing impactful marketing strategies and enhancing customer satisfaction. Skilled in sales and adept at building strong relationships, I successfully increased profit margins and market share through effective team leadership and strategic sales initiatives. Seasoned Retail Outlet Manager with strong background in driving sales, managing store operations, and leading teams. Skilled in strategic planning, merchandising, inventory management, and customer service. Proven track record of improving store performance through innovative strategies and achieving business objectives. Specialized ability to foster relationships with customers while nurturing high-performing teams for optimal productivity.

Overview

7
7
years of professional experience

Work History

Retail Outlet Manager

KATARIA AUTO DEALLERS LLP
AHMEDABAD Ahmedabad
03.2021 - Current
  • Developed marketing plans based on customer feedback.
  • Provided excellent customer service by responding quickly to inquiries.
  • Developed and implemented sales strategies to maximize profits.
  • Oversaw regional and local sales managers and staff.
  • Coached, developed and motivated team to achieve revenue goals.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
  • Gained market share in new sales performance through aggressive team training.
  • Supported sales team members to drive growth and development.

JUNIOR TECHNICIAN

NANDA AUTOMOBILES PVT. LTD.
AHMEDABAD Ahmedabad
12.2020 - 02.2021
  • Assisted senior technicians with complex repairs or installations.
  • Tested new products for compatibility with existing systems.
  • Provided technical support to end users via telephone and remote desktop tools.
  • Managed quality control and maintained high level of customer satisfaction.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Completed scheduled appointments on time to drive quality service.

SERVICE ADVISER

KARNAVATI BIKES PVT LTD
AHMEDABAD Ahmedabad
10.2018 - 11.2019
  • Greeted customers and addressed their needs in a professional manner.
  • Developed strong relationships with customers by providing exceptional customer service.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Mentored junior team members and managed employee relationships.

SERVICE ENGINEER

MITRA AGRO EQUIPMENT PVT. LTD.
AHMEDABAD Ahmedabad
01.2018 - 07.2018
  • Resolved customer service requests within the given time frame.
  • Performed preventive maintenance of customer systems as per schedule.
  • Provided feedback to product development teams about customer needs and suggestions for improvement.
  • Responded quickly to emergency calls from customers regarding technical issues.
  • Provided technical support for customers on site or remotely via phone or email.
  • Collaborated closely with other departments such as sales, marketing and engineering.
  • Installed, configured and commissioned new customer equipment according to specifications.
  • Maintained accurate records of work performed in order to ensure quality assurance.
  • Provided customers with regular feedback on service requests and performed off-site corrective and preventive maintenance.
  • Maintained equipment performance by cleaning and lubricating components.

Education

B.E. - Automobile Engineering

Swaminarayan Collage of Enng. &tech
KALOL
09-2018

Science

Gurukrupa High School
AHMEDABAD
07-2012

10th -

Vandemataram Vidhyalaya
01.2010

Skills

  • Microsoft Office Word
  • Microsoft Office Excel
  • Microsoft Office Power Point
  • C
  • C
  • Ability to rapidly build relationship and set up trust

Accomplishments

    Actively participated in various sports activities for school & college.

Personal Information

  • Date of Birth: 06/06/95
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Hindu

Hobbies and Interests

  • Dance
  • Cricket
  • Reading novel

Disclaimer

I do hereby declare that the above information is true to the best of my knowledge.

It Proficient

  • Microsoft Office Word
  • Microsoft Office Excel
  • Microsoft Office Power Point
  • C++
  • C

Experiential Learning

Kamdar carz pvt. ltd.(shahibag), Basic automobile training, 11/06/15, 12/07/15

LANGUAGE

English
First Language
Hindi
Intermediate (B1)
B1
Gujarati
Upper Intermediate (B2)
B2
Marathi
Upper Intermediate (B2)
B2

DECLARATION

  • I do hereby declare that all the information is true to the best of my knowledge.

RAVINDRA RAJPUT                                                                                                                  DATE:

Timeline

Retail Outlet Manager

KATARIA AUTO DEALLERS LLP
03.2021 - Current

JUNIOR TECHNICIAN

NANDA AUTOMOBILES PVT. LTD.
12.2020 - 02.2021

SERVICE ADVISER

KARNAVATI BIKES PVT LTD
10.2018 - 11.2019

SERVICE ENGINEER

MITRA AGRO EQUIPMENT PVT. LTD.
01.2018 - 07.2018

B.E. - Automobile Engineering

Swaminarayan Collage of Enng. &tech

Science

Gurukrupa High School

10th -

Vandemataram Vidhyalaya

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