Diligent and Dedicated Airline Manager with background of 15+ years in managing crew roster. Focused on customer service and safety as well as streamlining operations to promote organizational efficiency. Motivational team leader with strengths in cultivating and maintaining high-performance teams.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Senior Manager Flight Scheduling
InterGlobe Aviation (IndiGo Airline )
Gurugram
02.2007 - Current
Assigned appropriate number of crew members to each aircraft.
Administered request of travel for all crew members while on duty.
Coordinated with pilots & Cabin Crew and assist to assign duty to various Crew members.
Scheduled crew members on flight according to geographical factors and departure time.
Ensured compliance to all regulations for flight crew schedule.
Coordinated with program management and provide training to members.
Assisted scheduling flight coordinator to assign trips on regular basis.
Managed communication with all departments for operation control center.
Ensured compliance to all policies and procedures of organization.
Planned and scheduled activities to establish goals for various employees.
Monitored IROPS situations and trained staff to deal it·
Analyzed Policy & procedures and recommended any changes in scheduling manual
Meteorologist-in-Charge
Indian Airforce
New Delhi
11.1986 - 12.2006
Conducted numerical simulations of climate conditions to understand and predict global or regional weather patterns.
Studied and interpreted synoptic reports, maps, photographs and prognostic charts to predict long and short range weather conditions.
Analyzed and interpreted meteorological data collected by surface and upper-air stations, satellites and radar to develop reports and forecasts.
Education
Bachelor of Arts -
Pune University
Skills
Customer service focus
Adaptability
Ability to Work Under Pressure
Ability to Multitask
Initiative and Problem-solving Abilities
Effective Time Management
Critical thinking and problem solving
Leadership Skills
Project and program implementation
Strategic planning
Training and development
Decisive
Organized
Safety-minded
Accomplishments
Experience in supervising work of staff and developing teams of working on crew roster
Admirable experience in aviation scheduling procedures
Remarkable ability to analyze data and derive conclusions
Sound knowledge of flight operations and record keeping
Profound knowledge of CAR and airline operations
Exceptional ability to evaluate changes and adapt to it
Familiarity/ expertise with Airline Software (Rocade & AIMS) and ability to work on customize software programs
Good understanding of scheduling procedures and practices
Remarkable ability to maintain confidentiality of security issues
Exceptional ability to work on various schedules and to resolve any flight schedule issues
Revamped training procedures to improve performance of Scheduling staff.
Developed and implemented improved internal customer service protocols to increase crew satisfaction
Achievements
Development of Scheduling Manual
Automation of Staff Roster and Staff Leave bidding
Project _ Crew Experience and Roster Stability _ Operational Dashboard _ Operational requirement of Airport Standbys
Certification
Certification of successful completion of all AIMS module
Certification of successful completion of training on crew management solution Rocade SABRE
Certificate of Parasailing Instructor, Para motor Pilot and Paragliding Instructor by Director, Air Force Adventure
Certificate of Paragliding Winch Operation’ by TOWING SYSTEM Slovenia Europe
Languages
Hindi
English
Additional Information
Administrative Skill –
Skilled in administrative work of office, management of entire gamut of office administration.
Office budget management, Maintenance of all records.
Handling Logistical tasks
Handling of grievances/ discipline and counseling, Welfare measures, Planning, development and execution of training programs, Computer based presentations.
Maintenance of various types of SECRET and Unclassified Documents,
Maintenance and repairing of Computers and other IT peripherals,
Instructional duties in the field of Meteorology & Adventure sports.