Summary
Overview
Work History
Education
Skills
Timeline
ResearchAssistant

Ravindra S

HR
Bangalore

Summary

Results-driven SVP with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Performance-driven with 20 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.

Overview

22
22
years of professional experience
2
2
years of post-secondary education

Work History

SVP Business Operations

Reward360
Bangalore
06.2021 - Current
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Identified opportunities to improve business process flows and productivity.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Led restructuring and turnaround through development of new leadership team.
  • Maintained consistent growth in revenue, contribution margin, operating profit and EBITDA.
  • Drove corporate revenue by creating strategies that fit perfectly with company's vision and mission.
  • Hired and trained commercial team to drive new business for company, recruiting, training and implementing internal sales team to identify and close opportunities.
  • Established performance goals for department and provided methods for reaching milestones.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Established performance goals for department and outlined processes for achievement.

Senior Director of Operations

SigTuple
Bangalore
07.2018 - 06.2021
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Observed Compliances, Payroll, Onboarding, Learning and Development and Employee Engagement at group level.

GM People Operations

Motherhood
Bangalore
09.2014 - 07.2018
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Formulated policies and procedures to streamline operations.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Grown the headcount from 55 to 800+ for each of the stand alone units at group level.

Business Partner

LinkedIn
Banagalore
09.2013 - 08.2014
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Advised senior management on organizational development and change management initiatives.
  • Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Fostered positive work environment through comprehensive employee relations program.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.

Head People and Business Operations

Unibic Cookies
Bangalore
02.2013 - 11.2013
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
  • Recruited, hired, mentored and trained 800 staff on business procedures, policies, duties and customer care methods.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.

People Operations

Tesco
Banagalore, Karnataka
12.2010 - 02.2013
  • Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.

People Operations Manager

HP
Bangalore, Karnataka
04.2006 - 12.2010
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Supervised and mentored direct reports and developed talented HR teams.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Motivated employees through special events and incentive programs.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Used technologically relevant digital systems to manage payroll and benefits programs.

Assistant Manager

IFS Consultants
Vizag, Andhra Pradesh
04.2001 - 04.2006
  • Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Customized wording of job profiles, social media techniques and website subscriptions.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Performed sourcing, interviewing, negotiations and hiring.
  • Reviewed applications and resumes to support hiring activities.
  • Recruited top talent to maximize profitability.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Fostered positive work environment through comprehensive employee relations program.

Education

PGHRM - Human Resources Management

Amity Business School
Delhi
04.2005 - 03.2007

Skills

    Recruiting and Hiring

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Timeline

SVP Business Operations

Reward360
06.2021 - Current

Senior Director of Operations

SigTuple
07.2018 - 06.2021

GM People Operations

Motherhood
09.2014 - 07.2018

Business Partner

LinkedIn
09.2013 - 08.2014

Head People and Business Operations

Unibic Cookies
02.2013 - 11.2013

People Operations

Tesco
12.2010 - 02.2013

People Operations Manager

HP
04.2006 - 12.2010

PGHRM - Human Resources Management

Amity Business School
04.2005 - 03.2007

Assistant Manager

IFS Consultants
04.2001 - 04.2006
Ravindra SHR