Results-driven IT professional with over 14 years of experience leading cross-functional teams to deliver complex projects in enterprise environments. Specialises in implementing applications with DevOps practices and modern deployment strategies, while enhancing productivity through AI-driven solutions. Expertise in managing production environments, conducting root cause analysis, and executing application upgrades to optimise performance and user experience.
Overview
2
2
Languages
14
14
years of professional experience
Work History
MANAGER PRODUCT DEVELOPMENT
GREENWAY HEALTH INDIA PVT LTD
06.2024 - Current
Passionate, customer-champion with proven success in producing innovative products, services and supporting processes directly focused on improvement of bottom-line results.
Proven skill in understanding market and technology trends, and customer needs and developing strategy and aligning product implementation plans built directly from customer input.
Facilitated product development projects from concept to launch, coordinating with cross-functional teams to align with market needs and ensure successful delivery.
Ability to determine clear prioritisation and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing.
Ability to lead, mentor and develop a talented team of high-performing individuals in a fast-paced environment.
Applied SCRUM and Agile principles to enhance team collaboration and project efficiency.
Built comprehensive business plans incorporating ROI analysis and justification, effectively communicated vision to all management levels.
Identified bottlenecks in production processes and implemented targeted solutions to enhance productivity.
Developed comprehensive product documentation, including user manuals and technical specifications, to support end-users and stakeholders.
Strategic thinker & proven leader/team player with incredibly strong communication & collaboration skills.
Strong knowledge on implementation, automation, operating systems, networking, application performance management, load balancing, security systems and managing on-premises and cloud infrastructure.
Engineering best practices and drive those in the teams.
Engaged with cloud services, particularly AWS, to optimize deployment and scaling of applications.
Utilised container technologies, such as Docker and Kubernetes, to streamline application deployment.
Hands-on experience on CI/CD pipeline development and tools (Jenkins, GitLab etc.).
Developed scripts in Python to automate workflows and enhance data processing efficiency.
Experience with infrastructure-as-a-service platforms.
Acquired foundational knowledge of system administration on Linux and Unix platforms.
Experience with relational database system (Sql Server, MySql, Postgresql).
Implemented tools for monitoring, logging, and reporting to enhance operational visibility and efficiency.
Applied Infrastructure as Code principles to streamline deployment and configuration processes.
Implemented disaster recovery strategies to safeguard business operations and data integrity.
LEAD SITE RELIABILITY & DEVOPS ENGINEER
INTEL TECHNOLOGIES INDIA PVT LTD
11.2021 - 05.2024
Full deployment stack ownership across Jenkins, OSE container registry, Kubernetes and container/pod operations.
Review, recommend, and improve Kubernetes infrastructure and configuration for both hosted k8s hosted and cloud native (EKS/AKS).
Conducted capacity planning to ensure optimal resource allocation for Kubernetes infrastructure. and auto-scaling pod infrastructure.
Ability to troubleshoot overlay networks as they relate to pod communications.
Work closely with product & engineering groups to migrate services into k8s/container infrastructure.
Implement and follow security guidelines, both policy and technical to protect our customers.
Resolve incidents as escalated from monitoring solutions and lower DevOps tiers.
Identify root cause for issues and develop long term solutions to fix recurring issues.
Automating recurring tasks to increase velocity and quality.
Design infrastructure solutions balancing requirements, operational constraints and architecture guidelines.
Experience with CI-CD / DevOps solutions.
Strong knowledge of AWS (primary) and Azure (secondary).
Possessed knowledge of container technologies, enabling effective application deployment and management. and Kubernetes.
Supervised implementation of server security patches and vulnerability management for on-premise and cloud servers to ensure compliance and security.
Developed and managed certificate automation strategies for load balancer to enhance security and operational efficiency.
Experience in designing, implementing and supporting solutions based on AWS and Azure.
Strong hands-on knowledge of Linux fundamentals, System administration scripting, performance tuning / scalability, troubleshooting.
Experience in running large-scale Linux enterprise clustered applications.
Executing Linux system administration duties on Ubuntu and RHEL systems to ensure optimal operation. experience (Ubuntu/RHEL).
Automation using Ansible, Puppet, Chef, etc.
Monitoring and visualization using Prometheus, ELK stack, Kibana, New-Relic, etc.
Lead teams comprising 6-7 members from Wipro to accomplish desired outcomes.
Experience with Apache Web Servers, configuring/maintaining Dispatcher setups and failsafe.
Experience working on and setting up / maintaining CDN configurations such as Akamai.
Experience on working on and setting up / maintaining CIS Load Balancer configurations with multi-tenant architecture.
Orchestrated integrations with SSO, Big Panda, ServiceNow Dynamic Media, Adobe Launch to streamline workflows and improve system interoperability.
Managing Aem as a cloud service, responsible for managing entire infra on cloud as well on premise.
Oversaw managing releases to coordinate deployment schedules and ensure version control. and working on different automation tasks.
Implement including network connectivity, virtual machines and monitoring.
Research emerging technologies, trends and methodologies and enhance existing systems and processes.
Experience in designing, implementing and supporting solutions based on AWS and Azure.
Hands on experience: Shell, Python.
LEAD BIZOPS ENGINEER
MASTERCARD TECHNOLOGIES PVT LTD
PUNE
05.2021 - 10.2021
Led infrastructure devops and security team, managing scrum meetings and overseeing L2, L3 applications, production support, and L2.5 deployment teams to resolve critical issues.
Knowledge about GitHub, Chef and cookbooks, python and shell scripts deployment hands-on experience implementation of CI/CD pipelines.
Automation of infra using chef and with chef habitat.
Build and implementation of new middleware components such as JBoss, WebSphere, Tomcat, F5 (BIG-IP), Docker, IIS, Apache, OpenShift etc.
The Web Platform Engineering team automated, built, and configured mission-critical middleware infrastructure for all web applications.
Implement complex security integration leveraging SSL, MSSL, mutual authentication, certificates, dynamic endpoints, and other security models.
Collaborated with development teams to analyse and resolve application issues.
Facilitated collaboration among various development teams to enhance project efficiency. and provide support during releases.
Production implementation and Code validation. Content development queries, cronjobs creation and python scripts creation for compaction, backup and code deployment.
SENIOR INFRASTRUCTURE OPERATIONS ENGINEER
OPTUM/UHG
NOIDA
04.2018 - 04.2021
Strong knowledge of Red Hat Linux and Java systems.
Experience with Amazon Web Services and/or Microsoft Azure infrastructure highly desired.
Automated, built, and configured mission-critical middleware infrastructure for all web-based applications.
Implement complex security integration leveraging MSSL, mutual authentication, hardware certificates, software certificates, dynamic endpoints, and other security models.
Collaborated with line of business team to develop comprehensive specifications and solution architecture for content and collaboration solutions.
Collaborate with Development teams to discuss, analyse, or resolve application and usability issues and suggest engaging the Technology Engineer for any new requirements which are not defined in standard architecture design document (TAD).
Resolved incidents to ensure system stability and improve user satisfaction in production environments.
Mentored senior developers, providing guidance on design and implementation best practices.
Implementation of JAVA application through manual and automation.
Strong hands-on experience of Components, Templates, Taxonomy, metadata management, Forward and Reverse Replication, Workflows, Content Publishing and unpublishing, Tagging, Analytics, Deployment (Maven) and Content migration/ planning.
Integrations with popular products /Technologies like Salesforce, SSO, LDAP, API Gateways using REST and SOAP frameworks like Apache.
Proficient knowledge of the end-to-end content lifecycle, web content management, content publishing/deployment, and delivery processes.
SENIOR SYSTEMS ENGINEER
CAPGEMINI INDIA Pvt Ltd
Noida
03.2016 - 03.2018
Develop software for automation of configuration management.
Executed SSL implementation, including generating certificates using key and PEM files.
JBoss cache and various connector configurations.
Developed and implemented policies and procedures for Technology Operations at the site.
Coordinated with Capgemini clients and development team to fulfil technology requirements.
Led deployment efforts as a Deployment Specialist to initiate processes efficiently.
SENIOR PRODUCT CONSULTANT
ADOBE SYSTEMS
NOIDA
10.2012 - 02.2016
Led implementation of Adobe Connect enterprise application (Application Server based on Tomcat) across multiple environments, ensuring seamless integration and functionality.
Demonstrated excellence in the implementation of Adobe Connect Enterprise Application (Server Product) on various environments.
Demonstrated excellence in the implementation of Adobe Connect AEM & CQ (Server Product) on various environments.
Supported clients in configuring Adobe Connect on multi-node clustered environments, enhancing network and application failover capabilities.
Functioned on GSLB, F5 and various other load balancing devices to set up a multi layered client server architecture.
Configuration of CQ5 & AEM using Load Balancer F5 and Dispatcher.
Installation & maintenance of Database (MySQL) with Adobe Connect.
Analyse the client's requirements thereby configuring and maintaining the network details.
Eminent leadership expertise with exemplary record in driving teams for successful execution of projects.
Acted as a change agent and problem solver to enhance team collaboration and efficiency. with a passion for technology; skilled in grasping the big picture, conceptualizing, developing, implementing solutions & partnering closely with business leaders & senior level executives.
Adapt at working in high pressure environments with strict deadlines and multiple deliverables to implement best practices that consistently deliver outstanding results.
Coordinate with development team and update about the bug also facilitated them during the investigation of it till the successful implementation in coming releases.
Maintained and created blogs documenting known issues, offering solutions and updates while actively engaging with users through comment responses.
Education
Certified Devops Engineer Foundation - IT Technology