Ravindra Babu Gutti

Project:3

Project Title: FACIT (Financial Anti-Crime IT)

Client: Nordea Bank.

Technologies & Tools: Unix, Basic Hadoop, SQL, Splunk, AppDynamics, Mainframe, UC4, DataStage, Database, ServiceNow.

Role: Offshore Lead.

Description:

Utilized AI Symphony's expertise to gain a solid grasp on the inner workings and complexities of the Financial Anti-Crime Platform (FACP) application.

FACIT is being used for identifying suspicious customer records or transactions. in order to comply with financial regulations such as Anti-Money Laundering (AML), fraud transactions, and terrorist funding.
FACIT application handles WLM, TSS, TM, List Management, Real Time Web Services and from Dow Jones Imports and Exports.
Watch List Manager (WLM): performs screening of all the customer, AP (Associated Party) sanctions, and PEP (Politically Exposed Persons) screening.
Transaction Screening System (TSS): Handles all the SWIFT and SEPA screening, detailed knowledge of Payments Swift and SEPA and GPE.
Transaction Monitoring (TM): Handles the Transactions, Scenario Manager, Scenarios profile building, testing. List Management, Real-Time web services (KYC), Dow Jones imports, and scheduling

Responsibilities:

• Monitored and executed scheduled jobs in AIX Servers using Tivoli Mainframe scheduler, UC4, and DataStage jobs in a timely-driven environment.
• Analyzed and prioritized failed jobs, ensuring efficient resolution to maintain regular production cycle.
• Gained experience in handling incident, change, and problem management with the aid of ServiceNow.
• Assisted in deployment support for both production and pre-production environments.
• Developing Unix scripts for automating jobs.
• Demonstrated expertise in administering application services, webservers, and databases to ensure seamless functioning.
• Worked in an agile development setting and updated the KEDB with new issue/solution findings.
• Monitored performance metrics, identified areas of improvement, and implemented process changes accordingly.
• Ensured the smooth functionality and integration of APIs across multiple systems by installing, upgrading, and managing them.
• Implemented ServiceNow best practices to optimize performance and configuration in close coordination with product owners, developers, and support teams for crucial applications.
• Explored innovative technologies to boost efficiency and dependability of automation processes.
• Developed strategies for operational efficiency enhancement through SOPs, processes, and tools.
• Handled monthly roaster preparation, on-call support, and facilitated efficient sharing of information via the shared drive. Skilled in working with web frontend development frameworks such as JavaScript and jQuery.
• Facilitated frequent meetings with direct reports to assess project progress, task completion, and offer necessary guidance and support.
• Established streamlined processes for the team to consistently meet service delivery goals.
• Coordinated with relevant parties to identify key operational benchmarks for effective project management.
• Evaluated current processes and procedures, suggesting necessary changes according to industry standards and best practices.
• Collaborated with cross-functional teams to facilitate seamless transition from development to production environment.
• Created comprehensive training materials for new hires, covering essential duties and responsibilities in service delivery roles.
• Initiated process improvements that decreased service costs.

Project:2

Project Title: APSEVA Portal.

Client: GSWS Govt, A.P.

Technologies & Tools: Angular, .NET, SQL Server, Microsoft Azure, Microsoft Azure Boards, RTS.

Role: Senior Business Analyst, Offshore Lead.

Responsibilities:

• Attended daily requirement calls to discuss and assign tasks to the team while participating in regular status update meetings.
• Connected daily with department and gathered client requirements.
• Prepared Business Requirement Documents based on client requirements and obtained sign off from customers.
• Communicated client requirements to developers upon sign-off. Completed UAT testing after developer task completion.
• Tested all scenarios and delivered client demo in UAT environment.
• Identified necessary changes requested by clients and successfully developed and tested them for UAT.
• Coordinated with clients to obtain signoff and efficiently implemented changes in production environments
• Conducted demos for new services/tasks with validation processes, ensuring smooth transition to production phase.
• Monitored service after deployment to production, resolving any identified issues within a 4-5 day timeframe.
• Ensured presence in every mandatory client conference.
• Clarified doubts of field functionaries when technical support team was unable.

Project 1
Project Title: Bond Trading System and Repo System
Client: Credit Suisse
Technologies & Tools: Oracle 11g, Sybase, Control-M, NOC, APP View, Geneos, SNOW
Role: Team Lead

Responsibilities:

• Monitored incidents and took appropriate action.
• Monitored NOC Alerts and executed prompt action
• Monitored App View to check Batch issues and took immediate action.
• Responsible for creating and implementing RFCs for necessary changes.
• Conducted thorough root cause analyses on recurring issues to identify underlying problems.
• Maintained effective communication within the team, utilizing prepared MYITHELP (Knowledge Entry) for clear and concise dissemination of new processes and tasks.
• Provided detailed information on project developments to the management teams.
• Ensured smooth integration of new associates into the team, overseeing their onboarding process and managing shift logistics.
• Implemented regular communication sessions and offered valuable feedback to improve team cohesion.
• Ensured timely user maintenance through proper creation, permission assignment and deletion of unwanted permissions.

Project Title: CxP (Catering Exchange Portal)
Client: Gate Gourmet
Technologies & Tools: Oracle 11g, JBoss, PL/SQL, MS Access, Linux, Nagios, Ruby, Jira, SalesForce
Role: Shift Lead.

Project Description:

CxP Portal empowers users to create and manage Flight Schedules and Service Orders, generate reports and administrative notes.

Integrated CxP Portal with Gate Gourmet's SAP-based application, providing real-time access to current aircraft, material, and service order details.

Responsibilities:

• Monitored production environment using Nagios monitoring tool, performed daily checks and manual workarounds on production environment utilizing SQL queries and PL/SQL procedures.
• Determined root causes of recurrent problems and implemented permanent fixes.
• Handled first level issues pertaining to system, net, DB and application by prioritizing them as per client's SLA
• Analyzed business requirements and contributed to investigating issues and implementing enhancements.
• Generated and submitted Change Requests for bug fixes.
• Provided module status updates at routine meetings and built collaborative relationships with business users and onsite counterparts.
• Implemented user authentication and access control functionality for the portal, ensuring data privacy and security.
• Collaborated with System Management, Net, DBA, and developers to resolve outstanding issues through interactive communication.
• Generated application status reports and updated KEDB to ensure timely information flow.

Project title: GME IT Production Support.

Client: Deutsche Bank.

Technologies & Tools: Solaris, Oracle, Sybase, JIRA and DB Symphony.

Role: Shift Lead

Project Description:

Designed and implemented Global Equities suites of applications to support Deutsche Bank's trading platform, aiding traders and bankers in analyzing daily trade flow.

Fidessa: Trading Platform applications (FID-US, FID-UK)

Managed user account maintenance, oversaw batch feeds monitoring, conducted server checks, and executed report generation.

EOMS: European Order Management System

This application maintains the user account, monitoring the batch feeds, reports, server checks, and report generation.

ITMS: Trade management system (ITMS)

Adding and maintaining user accounts and securities.

EMMA: European multi-market access.

Daily monitoring checks and report generation.

DOMS: (UK/US) Derivative Order Management System

This application maintains the user account, monitoring the batch feeds, reports, server checks, and report generation.

Risk tool: (RT-US, RT-UK)

Account maintenance and monitoring the jobs.

XOMS: Extended Order Management System

Maintaining the user accounts, monitoring, and report generation.

GEMS: Global Equities Management System (GEMS-US, GEMS-UK)

This application maintains the user account, monitoring the batch feeds, reports, server checks, and report generation.

Equity 2.0:

Maintaining the user accounts, monitoring, and report generation.

Responsibilities:

Monitored the Geneos applications, processes checks, and Control-M jobs for timely remedial action based on predefined SLA.

• Raised tickets on JIRA, DB Symphony, GCM, and INCR platforms to fulfill requirements.
• Performed daily tasks, monitored mailboxes and DB-CHAT.
• Executed GME application user recertification and maintenance tasks.
• Performed pre and post weekend work duties.
• Collaborated with the team in resolving application access-related tasks in SDOD environment.
• Managed consistent sharing of GME team utilization data with onshore colleagues on a weekly basis.
• Attended weekly meetings with the onshore team to stay updated on processes.
• Arranged internal trainings and meetings to review team members' individual performance, facilitating process improvements within the team.
• Created weekly/monthly reports for the GME portfolio and distributed them to the internal management team.

Project title: Derivatives IT Production Support.

Client: Deutsche Bank.

Technologies & Tools: Solaris, Oracle, Sybase, D-Bus, Java, JIRA and DB Symphony

Role: Shift Lead

Project Description:

Responsible for providing technical production support services for the applications that run for the Derivatives business of Deutsche Bank within the Production Support Group of Derivatives IT. This group operates 24/7 to ensure continuous production support.

Summit GSD: The Summit system holds the global static data for the bank.

Summit GBO: This is the Global Back Office Summit system.

Summit F/O: This is the Front Office Summit system.

Book trades and ensure smooth flow into back office systems.

Loose Coupling. Couples with Summit F/O and Summit GBO systems.

Cash Manager calculates the cash flow details (in association with Summit) for the trades in GBO. Used for verification and settlement purposes.

IFACES: Dispatches payments and monitors the DBUS channels. Monitoring tool for the different payment systems.

PTSI sends payments to the PTS (Payment Transfer System) system.

Responsibilities:

• Monitored batch feeds and performed server monitoring processes to ensure adherence to pre-defined SLAs.
• Raised Jira's, DB Symphony Tickets, and Remedy (GCM's) to meet specific problem-solving needs.
• Prepared daily outage reports and attended summit meetings.
• Conducted health checks for the Ticker Monitor in London time to optimize performance.
• Managed daily tasks, batch checklists, and accounting runs including report generation at day ends, weekends, and month closes.
• Managed user maintenance and recertification, including creating users, adding permissions, and deleting unnecessary permissions.
• Resolved GIMS Tickets within SLA time.
• Performed weekend work for pre- and post-jobs.