RAVINDRAN
PUDUCHERRY
Summary
Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities. Proficient in engaging stakeholders to build consensus and promote needed change.
Overview
8
8
years of professional experience
Work History
Operations Executive
LITTLE MORE INNOVATION PVT LTD
CHENNAI
11.2021 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.
- Coordinated with cross-functional teams to ensure smooth operations.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Collaborated with senior management team on strategic planning initiatives related to operations activities.
- Created and updated operational documents and database
- Using Azure Cloud, creating and assigning the script to the respective faculty.
- Trained new employees on operational procedures and protocols.
Testing Engineer
PPYRUS INDIA PVT LTD
BANGALORE
03.2019 - 07.2021
- Monitored application functionality during system upgrades to ensure proper operation after upgrade completion.
- Worked closely with development teams to ensure product quality is maintained throughout the software lifecycle.
Administrative Officer
DARLING DIGITAL PVT LTD
PUDUCHERRY
11.2016 - 03.2018
- Managed calendars to ensure efficient use of time ,scheduled appointments as needed.
- Answered phone inquiries, directed calls and took messages.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Sorted incoming mail for distribution to appropriate personnel.
Education
B.TECH - Computer Science Engineering
PONDICHERRY UNIVERSITY
PUDUCHERRY03-2015
Skills
- CLOUD AZURE BEGINEER
- SLACK
- I-TRACK
- GIT BLASH
- MONITORING AND EVALUATION
Affiliations
- ATHLETICS
- CRICKET
Languages
Tamil
First Language
English
Beginner
A1
Accomplishments
BEST PERFORMANCE OF THE MONTH AWARD
SUBMIT THE PROJECT AT THE CORRECT TIME AWARD
Timeline
Operations Executive
LITTLE MORE INNOVATION PVT LTD
11.2021 - Current
Testing Engineer
PPYRUS INDIA PVT LTD
03.2019 - 07.2021
Administrative Officer
DARLING DIGITAL PVT LTD
11.2016 - 03.2018
B.TECH - Computer Science Engineering
PONDICHERRY UNIVERSITY