Ravindranath Kavitha
Relationship Manager
Cochin
Summary
An energetic, highly motivated professional with a strong desire to succeed and possess the will to build postive working relationships wirh customers. Looking for a suitable role.
Overview
6
6
years of professional experience
Work History
Relationship Manager
ICICI BANK LIMITED
11.2017 - 06.2023
- Leading,mentoring and coaching Credit Card Sales Team
- Reporting to Regional Sales Head regarding the daily targets
- Monitoring of Sales activities towards successful achievemts of targets
- Ensure accurate and timely reporting of results and key performance indicators to Coordinator
- Maintain open and consistent communication with Coordinators
- Delivering initial training days for new staff
- Conducting interviews and other recruitment tasks as directed by Regional Head.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
12th -
The Central School
DubaiMBA - Finance And Marketing
Federal Institute of Science And Technology
ErnakulamBBM
Chinmaya Vidyapeet
ErnakulamSkills
Customer-oriented
Computer proficiency
OrganizedBanking
Service support
Relationship building and management
Sales expertise
Additional Information
- Award for Pan India Topper for target achievement of ICICI Lombard- 2021.
- Award for Kerala Topper for target achivement of ICICI Lombard- 2021
- Award for Champions League Contest of ICICI BANK Credit Cards (2019 & 2020).
Timeline
Relationship Manager
ICICI BANK LIMITED
11.2017 - 06.2023
12th -
The Central School
MBA - Finance And Marketing
Federal Institute of Science And Technology
BBM
Chinmaya Vidyapeet