Dynamic manager with a proven track record at Xpressbees Courier Office, excelling in effective team leadership and operational efficiency. Enhanced customer satisfaction through prompt dispute resolution and strategic mentoring, driving team performance. Skilled in analytical decision-making and long-term planning, consistently achieving high-quality service delivery.
Work History
Manager
Xpressbees Logistics Private
2017 - 2025
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
9 Years expirence in this company .
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Medical Receptionist
DEI-GRATIA LABES PVT.LIMITED
2002 - 2016
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.