Summary
Work History
Education
Skills
Timeline
Generic

RAVI PRAKASH GAUR

Aligarh

Summary

Dynamic manager with a proven track record at Xpressbees Courier Office, excelling in effective team leadership and operational efficiency. Enhanced customer satisfaction through prompt dispute resolution and strategic mentoring, driving team performance. Skilled in analytical decision-making and long-term planning, consistently achieving high-quality service delivery.

Work History

Manager

Xpressbees Logistics Private
2017 - 2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • 9 Years expirence in this company .
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Medical Receptionist

DEI-GRATIA LABES PVT.LIMITED
2002 - 2016
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

Education

Science Education

B L JAIN INTER COLLEGE
Aligarh, India
04.2001 -

Skills

Effective team leadership

Operational efficiency management

Long-term planning

Analytical decision-making

Time management

Staff development

Financial management

Business development

Timeline

Science Education

B L JAIN INTER COLLEGE
04.2001 -

Manager

Xpressbees Logistics Private
2017 - 2025

Medical Receptionist

DEI-GRATIA LABES PVT.LIMITED
2002 - 2016
RAVI PRAKASH GAUR