,PHMS,CAPTAIN PAD PETPOOJA
Raviprakash Yadav
Surtapur Kundesar Dist Ghazipur,U.P.
Summary
Front Office Manager with experience in guest reception, room coordination, and service recovery in hotel environments. Supports check-in flow, handles guest requests, and keeps front desk operations organized through clear communication and computer-based work. Brings a calm, service-led approach to guest-facing operations.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
Bagh-Baan Restaurant
01.2026 - Current
- 4 Month work experience With Bagh-Baan Restaurant Ajmer Jaipur Highway Gagwana Ajmer(2026 to Continue )
F&B Manager
Kishmish The Thali Treat Restaurant
01.2024 - 01.2025
- One Year Work experience with Kishmish The Thali Treat Restaurant Bhilwara Rajasthan as a F&B Manager(2024 To 2025)
- Directed daily operations to ensure optimal service quality and guest satisfaction.
- Developed and implemented training programs for staff to enhance performance and service delivery.
- Analyzed customer feedback to identify areas for menu improvement and operational efficiency.
Genrak Manager
E HIDE CAFÉ VIMAN NAGAR PUNE
01.2017 - 01.2023
- Six Years experience with E HIDE CAFÉ VIMAN NAGAR PUNE as a General Manager -(2017 to 2023)
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Developed training programs for staff to enhance skills and improve team performance.
- Implemented inventory management systems to streamline stock control and reduce waste.
F&B Manager
Urban Curry
01.2016 - 01.2017
- One Year work experience with Urban curry .kharadi pune as a .-(2016 to 2017)
- Oversaw daily operations, ensuring high-quality food and service standards.
- Trained and mentored staff on best practices in food safety and customer service.
- Managed vendor relationships to secure quality products at competitive prices.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Collaborated with culinary teams to create innovative menu offerings based on customer preferences.
Restaurant Manager
Hotel Westran park sus Gaon pune
01.2015 - 01.2016
- One Year work experience with Hotel Westran park sus Gaon pune Maharastra Place as Restaurant Manager - (2015 to 2016)
Resturant Manager
Rangoli Pure veg akurdi pune
01.2014 - 01.2015
- 2 Year work experience with Rangoli Pure veg akurdi pune as a Resturant Manager-(2014 to 2015)
front office Manager
Ganga Retreat Countryside
01.2010 - 01.2014
- Oversaw front office activities at Ganga Retreat Countryside Pune Wagoli during my four-year tenure from 2010 to 2014.
- Supervised front desk operations, ensuring exceptional guest service and efficient check-in/check-out processes.
- Developed staff training programs to enhance team performance and improve customer satisfaction ratings.
- Implemented new booking software, streamlining reservation management and increasing operational efficiency.
Education
B.A -
Awadh University
01-2013
ITI Fitter Trade - undefined
NCVT Board
01-2015
Intermediate - undefined
U.P Board
01-2010
High School - undefined
U.P Board
01-2008
Skills
Restaurant operations management
Staff scheduling
Inventory control
Cost control
Team supervision
Food cost analysis
Guest service management
Complaint resolution
Banquet coordination
Front office operations
Vendor coordination
Software
Certification
ITI Fitter Trade from NCVT Board in Year-2015
Timeline
Bagh-Baan Restaurant
01.2026 - Current
F&B Manager
Kishmish The Thali Treat Restaurant
01.2024 - 01.2025
Genrak Manager
E HIDE CAFÉ VIMAN NAGAR PUNE
01.2017 - 01.2023
F&B Manager
Urban Curry
01.2016 - 01.2017
Restaurant Manager
Hotel Westran park sus Gaon pune
01.2015 - 01.2016
Resturant Manager
Rangoli Pure veg akurdi pune
01.2014 - 01.2015
front office Manager
Ganga Retreat Countryside
01.2010 - 01.2014
High School - undefined
U.P Board
Intermediate - undefined
U.P Board
ITI Fitter Trade - undefined
NCVT Board
B.A -
Awadh University
DECLERATION-
Assured you that all information given above are true to the best of my Knowledge and believe.