Ravi Ragul P
Senior Engineer - Project vehicle quality
Puducherry
Summary
Skilled Automotive Engineer with creative eye for detail and strong project management abilities. Excellent communicator and team leader who works effectively with all levels of employees in cross functional teams. Never compromise on the quality.
Overview
7
7
years of professional experience
Work History
Senior Engineer - Project Vehicle Quality
Quess Corp / Client - Stellantis
02.2024 - Current
- As the owner of platform tower and fleet issue management, verifying and approving the L1 analysis report provided by the issue originator.
- Aligning with the respective stakeholders for issue convergence and identification of the root cause.
- As a vehicle quality engineer approving the ICA/PCA actions provided by the stakeholders after ensuring their effectiveness through validation of the trail part before going for mass production.
- Ensuring that the current build is secured with the ICA and drive the stakeholders to implement the PCA on time.
- Planning for modernization activities and ensure all vehicles are modernized before dispatch to dealers.
- Identification of potential early warranty issues in the field and ensure corrective actions are taken during the vehicle's development stage to minimize the warranty cost.
- Maintaining proper documentation for all activities on the PLM.
- Preparing weekly KPI reports for top management review.
Senior Engineer - Vehicle Validation
CAPCP Pvt. Ltd. / Client - Stellantis
3 2022 - 02.2024
- Performing “0 Kms “inspection, which included vehicle initial measurement (Vehicle dimensions, Kerb & gross weight and gap & flushness) as well as logging 0 kms issues.
- Developing and creating a vehicle on-road validation plan, specifying the terrain, road profile, climatic condition & load pattern for dynamic test to be conducted throughout PAN India.
- Conducting comprehensive vehicle validation tests, both statically and dynamically, with a focus on customer usage points.
- Logging system-related issues in functional, aspect, and water leakage fields.
- Regularly reporting issues to the customer with a summary report.
- Performing swap analysis and conducting a comparison study between good and non-good (NG) cases to clarify issues.
- Creating chronology matrices to identify the root causes of issues.
- Possessing knowledge of ISHIKAWA and 5 Why analysis.
- Performing and preparing L1 analysis reports for issue detailing.
- Managing staff levels and shift planning.
- Overseeing workshop and spare parts inventory.
- Maintaining the data on the internal SAP ( CLAPP Application )
Service Advisor
Maruti Suzuki NEXA , Khivraj Motors
03.2020 - 02.2022
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Ensured that all customer inquiries were handled promptly and accurately.
- Researched coverages under warranties and determined requirements for coverage.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
DMS Engineer
3i Infotech / Client - Hero MotoCorp
02.2019 - 11.2019
- Coordinate with Zonal Channel Manager for monthly training plans in assigned region.
- Visit Dealerships, ensure DMS Application implementation, collect necessary data, and provide Sales and After Sales Service training.
- Confirm DMS Application Go Live and address Dealership queries.
- Organize employee meetings and support newly inaugurated Dealerships with DMS setup.
- Assist IT Helpdesk with Tamil Nadu region tickets if needed.
Service Advisor
Royal Enfield, Aravindhuja Motor's
09.2017 - 02.2019
Education
B.E Automobile Engineering -
Sree Sastha Institute of Engineering & Technology
Higher Secondary -
S.D.A Hr. Sec. School
High School -
S.D.A Hr. Sec. School
Skills
Pre launch vehicle quality development
Field early warranty issue management
Vehicle system level validation
New feature validation
Vehicle dynamic test on track
Issue L1 analysis
Issue root cause analysis
Team management
Vehicle benchmarking
VAVE idea generation
Additional Information
- V Box Racelogic.
- Hioki thermal datalogger.
- EXXO Test diagnostic tool.
- Sound level meter's.
- Special measuring instruments.
Languages
English
Tamil
Timeline
Senior Engineer - Project Vehicle Quality
Quess Corp / Client - Stellantis
02.2024 - Current
Service Advisor
Maruti Suzuki NEXA , Khivraj Motors
03.2020 - 02.2022
DMS Engineer
3i Infotech / Client - Hero MotoCorp
02.2019 - 11.2019
Service Advisor
Royal Enfield, Aravindhuja Motor's
09.2017 - 02.2019
Senior Engineer - Vehicle Validation
CAPCP Pvt. Ltd. / Client - Stellantis
3 2022 - 02.2024
B.E Automobile Engineering -
Sree Sastha Institute of Engineering & Technology
Higher Secondary -
S.D.A Hr. Sec. School
High School -
S.D.A Hr. Sec. School
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