Am a self-motivated person and focused on success. Hard work, perseverance, dedication, passion and adept to the ever- evolving changes in the global markets is the key driver to being ever motivated. Shouldering the responsibilities by fully owning the job/process allotted. Excellent analytical thinking and a strong focus on query resolution within the pre-defined TATs.
Key Areas: SAP based Accounting, Retail Banking Operations, Market Research Analyst, Debtors Ageing Analysis, Sales Support Operations, Customer Value Analysis, Coordination with Stakeholders, Accounting & Book-keeping
Overview
23
23
years of professional experience
Work History
Associate
TeamLease Services Limited, affiliate of Disney Broadcasting
08.2022 - Current
Presently working in Finance vertical – “Credit-to-Cash” of “Disney+Hot Star” and CRM channel of “Star India Private Limited.
Handling pan India Billing and collections of Disney+Hot Star
Approving Invoice in SAP of existing and new customers of Hot Star [Monthly/Quarterly] as per billing frequency of each customer
All accounting and billing done on SAP ERP software application
Allocation of revenue share in SAP for each customer against Hot Star plans subscribed by customers
Allocation of pricing in SAP of each plan of Hot Star subscription bought by customers
Initiating requests for Hot Star coupons in JIRA application to be delivered to Subscriber companies for end-consumption
Compilation of MIS / Analysis of various Reports/MIS [Revenue / Active Subscriber Base/ Other Metrics on Preparing PAN India front
Preparing Incremental tracker for revenue and active base subscribers on month-on-month basis which is closely tracked on 7th, 14th, 21st and 28th day of every month
Close Coordination with inter-dept Functionaries for entire Invoice process – from Agreement/Contract signing till coupons are delivered to Subscriber company
Closely monitoring upcoming billing and collection dates and sending regular alerts to Billing Manager and to Sales Team
Maintaining Master File of all existing and newly added customers with details from inception till coupons are delivered [including any Debit Notes, Credit Notes, Advance Payments or On-A/c payments in OTC vertical - Order to Cash, Account Receivables]
Monitor and reconcile customer accounts to ensure all payments are received and allocated correctly
Review aging reports and follow up on outstanding payments, addressing any discrepancies or issues promptly
Prepare and analyze periodic financial reports related to accounts receivable
Obtaining payment details such as UTR and invoice wise breakup from customer/Sales Team and share it with cash apps team for AR knockoff
Create AR dashboards on outstanding receivables/Ageing buckets for tracking and monitoring Debtors Ageing and sending regular Ageing Report to Billing Manager based on days/month bucket [Data exported from SAP]
Tracking Coupon redemptions on regular basis against coupons bought by Subscriber
Accounts receivable reconciliation and confirmation to internal stakeholders
Coordinating with finance team, Sales and other controllership teams for verifying collections and payment advices against each invoice, and ensuring that entries are posted correctly in SAP erp systems
Assisted in implementation and enhancement of AR systems and processes to streamline operations and improve efficiency
Have successfully initiated many modification in Report Generations in SAP so AR work process becomes easier – including discussing with Manager about additions/modifications to be brought in existing reporting structures in SAP FICO module, integration between FI, CO and SD modules of SAP so entire Accounts Receivables can be monitored efficiently >>> coordinating with SAP IT systems Team as to how changes/modifications in reporting structures will impact tracking of Invoice and collections and will save Timelines to generate and track reports which will further increase productivity of entire Team >>> this ultimately has led to successful implementation of many reports. Few successful projects in “ZFR003” and FBL5N which are T-code in SAP ERP used for Debtors Aging reports wherein three different modules of SAP i.e., FI, CO and SD modules were integrated so that SO numbers and dates can also be replenished in same reports of AR aging reports
Hence end-to-end MIS, right from generation of Sales Order, Invoicing and further until collection is received from our valued customers can be monitored and controlled in one single report which simplified tracking and monitoring of Accounts Receivables
All Data downloaded from SAP Erp is further drilled down into many MIS and synopsis as per Manager’s requirement or other Inter-Departmental Controllership and Stakeholders and emails sent on regular basis and any ad-hoc MIS are also prepared in MS Excel and reported from data downloaded via SAP
Initiated monthly “Billing Calendar” in concurrence with Billing Manager so as to effectively track and monitor upcoming invoices to be raised to Customers including those carried forward from previous months and were pending to be billed – updates are sent on weekly basis – so invoicing can be done well within pre-defined TATs mentioned in Contracts or as per amendments agreed between both parties
KYC Validations for New/Existing Cable Operators and Multi Service Providers of STAR Tv Channels [New Sale, Novation Deed, etc.]
Agreement processing [including yearly Renewals] of new/existing Cable Operators and bigger MSO/DPO in which various steps are involved like Customer Registration, Renewals, Disconnection, Migration, New/Renewal Contract Activations, Billing Collections and Security Deposits against Set Top Boxes, Channel Activations
Closely monitoring upcoming billing and collection dates and sending regular alerts to Billing Manager and to Sales Team
Maintaining Master File of all existing and newly added customers with details from inception till coupons are delivered [including any Debit Notes, Credit Notes, Advance Payments or On A/c payments]
Tracking and Monitoring Debtors Ageing and sending regular Ageing Report to Billing Manager with different aging brackets based on days/month brackets [Data exported from SAP]
Tracking Coupon redemptions on regular basis against coupons bought by Subscriber
Excellent knowledge of MS Word, Advance Excel, (v-lookup, h-lookup, pivot tables, formatting, formulas, Dashboard Reports etc.) power point and SAP ERP tools
Process Training to new Joinees
Proprietor
Rrbgalaxy
04.2013 - 07.2022
Worked as Proprietor in start-up proprietorship firm, RRBGALAXY, doing online investments and trading from April 2013 to Jul-2022 in various market segments like equity, index derivatives and currency derivatives
Equity Trading [intraday, positional and long-term investments]
Index derivatives trading in nifty, banknifty and finnifty [intraday/nrml/btst/stbt]
Strategic trading like straddle, strangle, butterfly spread, collar, covered call, protective put
Initiating trades in various market segments like Equity, Futures, Options based on technical indicators like Bollinger-Bands, Moving Average Convergence Divergence [MACD], Stochastic RSI, Keltner’s Channel Oscillators, Arnaud Legoux Moving Average [ALMA], ATR, etc
NISM [National Institute of Securities Market] Certified Research Analyst with active certificate valid till March 2024 along with valid certifications in Currency Derivatives and Equity Derivatives
Effectively handling customer portfolio with excellent track record of healthy returns on their investments
Initiated project of developing website of proprietorship firm, www.rrbgalaxy.com through web development IT company based in Pune, so as to invite new customer inquiries into website, derive investment profile and risk appetite of customers based on online questionnaire system and then extracted from various algorithms and mnemonics for calculating Investor Profile [IP] score which is auto-generated in graphical manner that show customer’s financial goal, investment horizon and risk absorbing capacity
Learning & Knowledge portal – so as to educate customers through online content on various aspects of capital and securities markets so as to get added advantage for success of their investment journey
Self-initiated project to create intellectual property
Applied for “Trademark Registration” in Feb 2017 at Mumbai regional office of “Patents, Designs and Trademarks” through consultant, and after 9 months of close coordination, extensive follow up for resolution of offshore queries, finally in Nov 2017, said application was accepted and certified as “Registered Trademark”.
Developed and managed relationships with vendors and suppliers.
Consulted with customers to assess needs and propose optimal solutions.
Optimized team hiring, training, and performance.
Provided customer service on accounts and resolved problems.
Business Planner
HDFC Bank
08.2011 - 03.2013
Handling pan India yearly business planning and budgeting for Tractor Loan disbursements
Daily Performance tracking of sales team
Day-to-day close monitoring by preparing MIS reports [separately] for sourcing team and fulfillment team
Active and very strong Sales-support
Delinquency report of tractor loan customers
Follow-up with sales team for delinquent customers so as to ensure all documents for mortgage against tractor loans are collected and couriered/submitted at CPU within TAT of 30 days
TAT report of mortgage documents of delinquent customers
Cost of Acquisition – from Pan India level, Regional, State, ASM and of every Sales Manager
Fivefold Business analysis focused on i) Sales Team, ii) tractor loan customers, iii) demographics, iv) peer and v) sector centric
Deriving SOP scores for Regional Heads and State Heads
Major focus given for demographics with different weighted scores for different geographies based on rural farmer population, business opportunities, type and seasonal sowing of Kharif and Rabi crops
End-to-end point of contact in Mumbai Head Office for sales coordination between each and every sales manager, ASM, SH or RH to NSM and further to Business Heads/Group Heads
Have worked efficiently and proactively with internal and external stakeholders to ensure client satisfaction
Sales Contests held regularly for Bank Sales Team [sourcing] and DSA [fulfillment team] by organizing Tractor Loan Fares to attract farmer population
Close coordination with Tractor Manufacturers and their Authorized Dealers for marketing collaterals like standees, tents, banners, jumbo-size umbrellas etc
To be sent to them through Regional Sales Team at targeted locations.
Deputy Manager
Kotak Mahindra Bank
08.2007 - 07.2011
Primarily handling product development by adding various features and offers on Debit/ATM cards in line with latest requirements/trends in retail banking sector with help of requisite approvals from Product Head and Business Head
Preparing daily MIS reports and sending emails with daily run rate required in run-up to achieving monthly sales targets with strong focus on yearly business targets
Relationship Value [RV] analysis for increasing RV of corporate salary customers basis; cross-sell products like Life Insurance
Mutual Funds, Gold coins/bars, Home Loan and other asset products
Client-onboarding” post acquisition by sales team into core banking system like Oracle, Flex-cube and BCIF
Close coordination with various dept in CPU for said onboarding of new corporate clients into core banking system.
Roll-out of monthly/weekly campaigns of core product and recognition through email Certificates
Inter-dept Coordination for marketing collaterals for rewards and recognition programs which are product specific like core salary accounts or for cross sell products
Preparation of powerpoint presentations for sales reviews held in regular intervals and for ad-hoc meetings with National
Business Heads / Group Heads
In-depth analysis through data churning using MS Access and Excel and preparing graphs, pie-charts and pivots in MS Excel
These analysis were used in chasing future sales targets by providing insights on how to negate past under-performance and how future sales run rate can be increased towards fulfillment of yearly business targets
Threefold pyramidal Quantitative and Qualitative analysis – [Team centric, customer centric and industry centric] done for calculating monthly SOP scores to declare performance incentives to Sales team
Analytics are highlighted in powerpoint preparations on macro and micro level with additional pointers and commentary targeting revenue goals
Awarded with a Memento & Certificate for collective effort in achieving target of account funding [net salary credits] in FY 2009-at the “Salary2Wealth Business Conclave 2010” held in Goa.
Senior Associate
Atos Syntel [formerly Syntel Sourcing India Pvt. Ltd.]
04.2006 - 07.2007
Overseas operations of fund accounting and reconciliations of mutual fund companies in Aberdeen, Edinburg, London, rest of UK, Luxembourg and USA
Calculation of daily NAV
Settlement of daily buy/sell trades executed by client fund houses
Settlement of money against buy/sell trades in any international market where trades are executed
Settlement of Forex instruments on Bloomberg through wire transfer instructions received
Settlements of various corporate actions basis ex-Date, rec-Date and div-Date
Close coordination with fund managers in overseas countries over emails and phone
Major clients personally handled were
Aberdeen Asset Management [now Standard Life Aberdeen], among many others
After 3 months in this job process, I was elevated as acting Team Leader with team size of 8 Sr. Associates
Handled escalations as acting TL for unresolved queries above TAT of 3 days
Given additional job role of providing “Process Training” to new Joinees during induction phase.
National Sales Coordinator
HBL Global Pvt. Ltd, [affiliate of HDFC Bank Ltd]
04.2005 - 03.2006
Handling back-office operations work for HDFC Bank
Maintaining daily MIS reports on Lead Generations and Lead Conversions
TAT reports on Lead follow up
Detailed analysis on Lead Penetration and Lead Rejections
Actively took part in many Lead campaigns like customer-retention programs for reducing customer attrition
Sending emails to NSM and also to entire Pan India team on daily lead updates
Close coordination with HDFC Bank sales team incl RSM, ASM
Preparing powerpoint presentations for sales reviews held at regular intervals
Process training of new Joinees.
Accounts Assistant
Universal Chemicals and Industries Pvt. Ltd
04.2004 - 03.2005
Handling daily accounting & book-keeping, bank transactions and salary of Mumbai Head Office employees of its Chemical arm [ Pharmaceutical and Lab chemicals]
Stock reconciliation at manufacturing plant basis GRN and GDN of warehouse
Handling investment portfolio of its Treasury arm [Riviera Investors Pvt Ltd.]
Assisting for monthly accounts audit work
Assisted entire migration of accounting from Tally accounting to ERP based accounting
Further all accounting, book-keeping, stock reconciliations and bank reconciliations done on ERP independently
Accounts Associate
D. K. Exporters
10.2002 - 03.2004
Handling daily accounting and bank reconciliation.
External Auditor
M/s Engineer, CA Firm
04.2002 - 09.2002
Physical asset verification in Burroughs Welcome India Ltd a pharmaceutical company in Mumbai
Sales Representative
Monginis Foods Pvt. Ltd
10.2000 - 03.2002
Handling b2b selling of ready-to-eat [FMCG] food products like cakes, pastries, chips and wafers in South Mumbai.
Education
SAP FICO HANA End User - SAP GUI ERP Based Accounting Software Application
ICA Edu Skills
Kolkata
07.2023
NISM-Series-XV: Research Analyst - Securities Market Research And Analytics
National Institute of Securities Markets
Navi Mumbai
03.2021
NISM-Series-I Currency Derivatives - Forex Derivatives - Furtures And Options