Ravi Raj Bhatt
An experienced Sales professional with 11 Years of experience in managing Key Accounts, Distributors, Channel Sales, New Business Development & Customer relationship.
Tower O, Flat No 314, Piyush Heights, Sector 89, Faridabad - 121002 ,Haryana
Summary
Dynamic Account Manager offering expertise in building customer relationships, retaining key accounts, understanding customer needs, distribution Channel management, Negotiations and enhancing profit channels.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Business Manager
Valvoline Cummins Pvt. Ltd
05.2019 - Current
- Currently working as a Business Manager & handling - Construction, Infra & Industrial customers.
- For B2B, responsible for key account management in Construction, Infra & Fleet for North India.
- For B2C, handling industrial distributors & responsible for new business development for Delhi & Haryana & also handling Nepal
- Key accounts like JBM, PMI, L&T, TATA Projects, JK Cement, SP Singla, MG Contractor, GMR, Prism Jhonson, NKC Projects, Varuna Integrated etc
- Successfully mapped new Customers and expanded the customer base by adding new potential customers.
- Improved sales YOY
- Tapping out to the unexplored territories, market segments/customer groups for new business generation as per Annual Operating Plan
- Identifying and developing new business for long-term revenue growth and maintaining relationships with new customers & key accounts to get new business, repeat & referral business.
- Utilizing public information, personal network and contacting clients for generating new leads and developing business for generating leads
- Review of RFQ's, submission of Techno Commercial Offers to customers by offering the best possible product/solution as per requirement
- Negotiating Annual contracts/agreements and ensuring maximum customer satisfaction
- Providing Value Added Services to customers by providing Lube training, Lube Handling, Technical Seminars on Cummins BSIV & BSVI engine training at customer site
- Keeping track of Upcoming & Ongoing projects
- Keeping close watch on competition activities in the Market & at customer end
- Co-ordination with supply chain team for maintaining inventory in the designated depots for on-time delivery to customers sites
- Monitoring customer credit limits, collection of payments & DSO reduction
- Interfacing with clients to suggest the most viable product range and cultivating relations with them for securing repeat business.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Streamlined business processes by implementing new strategies and techniques.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Established new revenue streams through targeted marketing initiatives.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
- Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
- Improved business profits through by product mix.
- Assisted in recruiting, hiring and training of team members at distributor end.
- Handled problematic customers and clients to assist sub-ordinates and maintain excellent customer service.
Asst. Manager Marketing
Kirloskar Corrocoat Pvt. Ltd.
03.2017 - 04.2019
- Responsible for identifying business opportunities within the market and concluding direct sales to North India (e.g., Process Key Accounts and EPC contractor business for the industries like Oil & Gas Refineries, Petrochemical, Power, Cement, Chemical, Sugar, Mining & Metal, etc.) Responsible for the Sales & Marketing of Glass- Flake Products and their Application
- Conceptual Selling of the Energy Efficient Concept with the effective Presentations
- Independently planning visits to customers for new business generation, Techno Commercial discussion & price negotiations etc
- Keeping track of Upcoming & Ongoing Tenders
- Handling tender business & submission of Offers along with supporting documents within the defined timeline of tender
- Maintaining relationships with customers to achieve repeat/ referral business
- Working closely with Plant team to ensure timely order fulfilment
- Establishing market analysis and co-operation in marketing strategies
- Customer complaint handling & resolving them
- Co-operation in the pertinent technical committees and associations
- Establishing market analysis and co-operation in marketing strategies
- Smoothening and ensuring timely delivery, collection of payments & DSO reduction.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Sr. Executive Sales & Service
Kishor pumps Pvt. Ltd.
02.2015 - 03.2017
- Responsible for identifying business opportunities in Power, Chemical, Water EPC's & Sugar etc
- Keeping track of Upcoming & Ongoing projects for Power, Chemical, and Water projects of Government (BHEL, NTPC etc.) as well as Private sector companies (Toshiba JSW, L&T, Alstom BF, Nuberg, Simon India, Driplex, Triveni Engg, Ion Exchange, UEM, and Energo, etc.)
- Working closely with dealers for new business leads and helps them for technical support
- Utilizing public information, personal network and contacting clients for generating leads and developing business for generating leads
- Driving sales strategies for attainment of periodical targets with a view to optimize revenue, both directly as well as through channel partners
- Finding out new lead generation for replacement jobs as well as spares from network business
- Preparation and submission of Techno Commercial offers for new projects as well as Replacement jobs
- Co-ordinating with internal department for timely submission of Techno Commercial offers
- Active participation in final negotiations & deal closures
- Maintaining good & healthy relationship with customer and ensuring timely services
- Arranging presentations at customer places and updating new products and its application time to time
- Co-ordinating with End user for supply of spares and other services as per customer requirement
- Successfully mapped new Customers and expanded the customer base by adding new potential customers.
Sr. Sales Engineer
Millennium Impex Pvt. Ltd.
04.2012 - 01.2015
- Handling sales of Ball Valves (Valvtechnologies Inc
- USA) for Power Industry
- Arranging presentations at customer places and updating new products and its application time to time
- Preparation and timely submission of Techno Commercial offers, drawing & documentation and taking approvals from customers
- Looking for Replacement jobs and maintaining customer database for spares business
- Active participation in final negotiations & deal closures
- Creating a Pull for Company Products by end customers & end users through extensive contacts, timely and effective execution / monitoring of sales & marketing & promotional activities
- Responsible for Business Development, Documentation review, Product Data Sheet approvals and replacement & Retrofit business of Ball Valves from Gate and Globe valves at L&T, CLP Power, Adani Power, Reliance Power, NTPC Barh, Vedanta Group etc.
Education
B.Tech - Mechanical Engineering
Ch. Devi Lal Memorial Government Engineering College
Sirsa, Haryana, India07.2011
3 Years Diploma - Mechanical Engineering
Government Polytechnic Jammu
Jammu , J&K 04.2001 - 04.2007
Skills
Sales Force
Contract Management
Business Development
Customer Retention
Client Relationship Management
Strategic Initiatives
Decision-Making
Negotiation
Lead Generation
Teamwork and Collaboration
Customer Complaint Resolution
Strategic account development
B to B sales
B to C sales
Professional Enhancements
Six months training with Autotech Components Pvt. Ltd. as a Production Trainee engineer, manufacturing components for Hero Motor Corp and Honda Motorcycles
Personal Information
- Date of Birth: 06/05/86
- Marital Status: Married
Timeline
Business Manager
Valvoline Cummins Pvt. Ltd
05.2019 - Current
Asst. Manager Marketing
Kirloskar Corrocoat Pvt. Ltd.
03.2017 - 04.2019
Sr. Executive Sales & Service
Kishor pumps Pvt. Ltd.
02.2015 - 03.2017
Sr. Sales Engineer
Millennium Impex Pvt. Ltd.
04.2012 - 01.2015
3 Years Diploma - Mechanical Engineering
Government Polytechnic Jammu
04.2001 - 04.2007
B.Tech - Mechanical Engineering
Ch. Devi Lal Memorial Government Engineering College