Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic
Raviraj Kadibagil

Raviraj Kadibagil

Bengaluru

Summary

Customer-focused sales leader with a demonstrated history of Twelve years of sales experience in Banking and Insurance. History of establishing new territories and building relationships to form bonds and establish business commitments. Skilled in Business Development, Go-To-Market Strategy, Revenue Generation, Sales Operations, Process Improvement, Cost Optimization, Projects & Operations Management. Having the ability to craft & execute strategies, handle complex assignments electively & possessing the confidence and capability to lead large teams & projects.

Overview

14
14
years of professional experience

Work History

Showroom Manager

Homevista Decor and Furnishings Pvt Ltd
Bengaluru
04.2024 - Current
  • Successfully managed a showroom team of five staff members to achieve sales targets.
  • Ensure showroom staff adhere to company policies and procedures.
  • Develop and implement marketing plans to promote showroom products.
  • Resolve customer complaints and inquiries in a timely manner.
  • Developed and implemented effective strategies for improving customer service.
  • Monitored daily sales and performance of the showroom staff, and provided feedback.
  • Organized promotional events and activities to boost sales.

Service Counsellor

Think and Learn Pvt Ltd (BYJUS)
Dharwad
05.2022 - 11.2023
  • Increasing lead generation quality check accuracy by 90% through close collaboration with the marketing and sales teams, resulting in higher conversion rates and improved customer satisfaction.
  • Drove 100% growth in brand awareness via the successful management of ATL and BTL marketing initiatives, positively impacting overall business revenue, and market presence.
  • Implemented performance-tracking mechanisms, resulting in a 70% reduction in customer service response time, leading to an improved customer experience.
  • Achieved a perfect 100% customer feedback score, resulting in the highest ranking across PAN India, boosting customer satisfaction, and loyalty.

Cluster Business Manager

Canara HSBC Oriental Bank of Commerce Life Insurance Company
Bagalkot
09.2020 - 04.2022
  • Developed and executed sales plans for assigned branches, resulting in a 30% increase in life insurance policy sales, and overall business growth.
  • Generated a 35% increase in marketing content engagement by coordinating with the Regional Office Marketing team, resulting in higher brand visibility and customer engagement.
  • Implemented effective communication tools for promotional campaigns, leading to a 30% boost in lead generation and sales, contributing to substantial business growth and profitability.
  • Enhanced departmental compliance procedures, resulting in a 35% decrease in regulatory issues, and bolstering the company's reputation for reliability.
  • Utilized collaboration with internal marketing managers to exceed campaign KPIs, and drive significant business growth and market share expansion.
  • Secured 33 new customer references by proactively visiting existing clients, resulting in a stronger business network, and increased customer trust.
  • Visited 25 existing customers to secure new business opportunities, resulting in a 40% increase in revenue for the cluster business.

Business Sales Manager - Bancassurance Sales

Bajaj Allianz Life Insurance Ltd
Hubli
11.2019 - 08.2020
  • Handled a team of six members, and managed and controlled the daily sales of the department.
  • Created a road map for month-over-month improvement in team sales conversation, achieving high sales rankings for three parameters.
  • Coordinated with other departments and trained new hires.
  • Conducting training for partners and visiting HNI customers for new business to complete my team's assigned targets, helping them to earn more incentives.
  • Regularly Interacted with Cluster Manager and Branch Managers to push more Leads and Business Closure.

Sales Manager

Future Generali India Life Insurance
Bengaluru
05.2017 - 10.2019
  • Implemented performance-tracking mechanisms, resulting in a 70% reduction in customer service response time, leading to an improved customer experience.
  • Used to verify the telesales leads before closing business to avoid unnecessary wrong commitment by partners.
  • Used to visit partners to push more business, visiting existing customers to get business leads.
  • Oversaw high-impact projects aimed at increasing revenue and operating margins by planning and scheduling phases.

Cashier Front End Executive

Vodafone
Dharwad
10.2015 - 04.2017
  • Store operations, such as customer queries routing to the technical or business department.
  • Petty cash, bill payments, looking after daily transactions, and store expenses, such as stationeries, from petty cash.
  • Sending MIS reports on a daily basis, such as transaction reports, bank remittance reports, and stock reports, for smooth audits on a daily and monthly basis.
  • Stock reports for a smooth audit on a daily and monthly basis.
  • I was promoting products such as M-Pesa, internet data, postpaid and prepaid plans, and VAS services to customers, while also providing resolution on bill disputes and recharges.

Clerk

Sri Girish Urban Co-op Credit Society Ltd
Dharwad
04.2014 - 09.2015
  • Handling branch operations such as cash book, general ledgers posting, and MIS reports to head office.
  • Maintaining deposit accounts, such as savings bank accounts, fixed deposits, and recurring deposits.
  • Handing out advances such as mortgage loans, deposit loans, hypothecation personal loans, and gold loans.
  • Preparation of Profit and Loss, and Balance Sheets.

Customer Service Associate

First Source Solutions Pvt Ltd
Hubli
07.2011 - 11.2013
  • Worked for an outbound process, providing resolutions to customers' complaints, such as billing issues, repayment issues, discount issues, and deduction of currency from prepaid accounts.
  • Explaining the bill summary of disputed post-paid connections, promoting VAS offers for increasing VAS sales.
  • Handled post-resolution customer feedback and satisfaction calls for improving the service to the customers.
  • I was part of the internal Quality Assessment team for a period of six months.
  • Prepared multiple reports for Break Management and the Escalations Resolution Tracker Report.

Education

Bachelor of Commerce -

CSI College of Commerce, Karnataka University Dharwad
Dharwad

Skills

  • Sales management and strategy
  • Team leadership and training
  • Performance tracking and analysis
  • Customer relationship management
  • Conflict resolution and problem-solving
  • Marketing plan execution
  • Compliance management
  • Revenue growth and optimization
  • Employee scheduling and coordination
  • Teamwork
  • Time management abilities
  • Team collaboration
  • Process optimization
  • Client relationships

Accomplishments

  • Awarded Best Showroom Manager for the month of October 2024 and January 2025
  • Received the best generator for the months of September 2022 and December 2022
  • Received Best Cluster Manager for the month of December 2020
  • Awarded Best Sales Manager for the month of March 2018

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Showroom Manager

Homevista Decor and Furnishings Pvt Ltd
04.2024 - Current

Service Counsellor

Think and Learn Pvt Ltd (BYJUS)
05.2022 - 11.2023

Cluster Business Manager

Canara HSBC Oriental Bank of Commerce Life Insurance Company
09.2020 - 04.2022

Business Sales Manager - Bancassurance Sales

Bajaj Allianz Life Insurance Ltd
11.2019 - 08.2020

Sales Manager

Future Generali India Life Insurance
05.2017 - 10.2019

Cashier Front End Executive

Vodafone
10.2015 - 04.2017

Clerk

Sri Girish Urban Co-op Credit Society Ltd
04.2014 - 09.2015

Customer Service Associate

First Source Solutions Pvt Ltd
07.2011 - 11.2013

Bachelor of Commerce -

CSI College of Commerce, Karnataka University Dharwad

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Raviraj Kadibagil