RAVIRAJ MUTHU

A Lean Six Sigma Black Belt Certified Professional offering nearly 15 years of successful career with diverse roles distinguished by commended performance & proven results in project & process management currently associated with Clarivate, Chennai as Team Manager Proficient in an array of continuous improvement tools centred on lean manufacturing and six sigma methodologies including standard work, standard operating procedures, statistical process control, visual management systems, 5S, continuous flow. Skilled in team building and developing and implementing quality systems. Consistently improves quality while increasing production. Proven organization leader with talent for motivating and developing teams creating a high-performance culture focused on the successful achievement of project goals. Created & sustained a dynamic environment that fosters development opportunities and motivates high performance amongst team members Identified and mitigated risks associated with the technical architecture, implementation, and deployment Refocused the department’s priorities and engagement methods from a process bound to delivery focused which led to streamlining of the program management process Goal-oriented Team Manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering 3 years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.

Lean Six Sigma Black belt certified

• Team Manager, Responsible for driving Operational Excellence programs for clients & stakeholders and act as a mentor to Six Sigma and Lean projects. Identifying and suggesting areas of improvement on the process to higher management for review while regularly updating and providing performance related reports. Identifying training and development needs for self and the team on an on-going basis. Mapping business requirements and coordinating in developing and implementing processes in line with the preset guidelines; spearheading process transition initiatives. Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Provides road map on target revision for quality standards for internal and external customers. Present the continuous quality improvement on weekly/monthly/quarterly review to relevant stake holders.
• Quality Specialist, Responsible for implementing quality control activities across BU and product. Responsible for performing quality audit from customer's perspective to avoid defects getting delivered. Monitors and reviews processes and output to ensure that guidelines and product specific quality standards are met. Responsible for performing RCA and identify potential solution gaps in terms of Product quality. Holding Feedback Sessions for Quality assessors to provide valuable inputs. Train QC assessors to be more efficient with quality body of knowledge.
• Thomson Reuters, Chennai, Process Lead, Responsible for planning and managing day-to-day operations & project management activities such as daily work allocation & production planning for team. Generating regular reports and feedback to the Editorial team members and management regarding levels of quality of technology targets, highlighting and explaining deviations. Reporting SLA's, analysis on deliverables such as the turnaround time, customer satisfaction as agreed with the client. Analyzing defects in quality of specialty content and making recommendations for improvement and or changes in editorial policies and processes. Monitoring and reviewing processes and output to ensure that guidelines and product specific quality standards are met.

• Date of Birth: 02/05/84
• Languages Known : English, Tamil